Leaf Complex Care

07/04/2026

🤝Listening, learning, and improving - together.

Our 2025 Outcomes Report shares feedback from families about their experience of support.

We’re grateful to everyone who took the time to share their feedback. It helps us understand what’s working well, and where we need to keep improving for the people we support.

Across areas like dignity, consistency, involvement in care, and overall wellbeing, families have shared positive experiences.

We don’t take that for granted.

We know that good care is built over time, through trust, relationships, and everyday moments that matter.

We’ll continue to listen, reflect, and do our best to provide support that feels safe, respectful, and genuinely person-centred.

💬You can read the full report here: https://catalystgrp.co.uk/2025-annual-outcomes-report/

31/03/2026

Sometimes, it’s the simplest moments that mean the most!🎈

Will is doing really well, he’s working, staying active, and continuing to enjoy the things that make him who he is. He’s a wonderful man with a brilliant sense of humour, and someone people naturally gravitate towards. Whether he’s out for a walk, talking about fast cars, or enjoying his favourite Italian food, Will brings a lot of joy to those around him.

So, for his birthday, we wanted to do something small, but meaningful.

We all came together to surprise him, with a cake and some of the food he loves most. Nothing over the top, just a moment shared, a few smiles, and a celebration that felt right for him.

And he loved every second of it.

It was one of those moments that reminds you how important it is to pause, come together, and celebrate the person in front of you.

A big well done to the Leaf Bristol team for bringing it all together and making the moment so special.

Happy Birthday, Will 🎂

leafcare.co.uk

27/03/2026

How would it feel if your world was packed into a suitcase every 28 days?

That was Jack’s reality.

For 18 months, he moved from place to place, never settling, never knowing where he’d be next. For someone who finds change overwhelming, that level of uncertainty brought constant anxiety.

Today, things look very different.

Jack now has a place he proudly calls his own home. A space built around him, where he feels safe, settled, and understood. Around him is a consistent team who support him not just with care, but with choice, dignity, and trust.

Because good care isn’t about control. It’s about enabling people to live their own lives.

With the right support in place, Jack is reconnecting with the things he loves, trips to the seaside, swimming, and simple moments that bring him joy. His confidence is growing, his relationships are stronger, and his world is opening up again.

This is what positive risk-taking can make possible.

A home. A team. A life shaped around the person🤍

If you’d like to read Jack’s full story, you can do so here: https://leafcare.co.uk/clients-impact-stories/jacks-care-journey-why-positive-risk-taking-matters-in-care/

We also have housing options available, supported by our internal housing team who work closely with a range of housing associations to find the right fit for each person.

If you’re looking for support or have a housing need, feel free to get in touch, we’re always here to help: https://leafcare.co.uk/referrals-and-admissions/

16/03/2026

We have a number of roles open across Leaf Complex Care, and we’re always looking to hear from people who share our values.

We know that a positive recruitment experience sets the tone for everything that follows. That’s why we focus on being open, supportive, and genuinely attentive, because the way we welcome people into our organisation matters.

At Leaf Complex Care, our approach is guided by strong values:

🔸Compassion – showing empathy, listening, and building trusting relationships.

🔸Impact – supporting people to improve their well-being, reach goals, and enjoy better lives.

🔸Community – connecting people, adding value, and fostering a culture of belonging.

When people feel supported from the start, they’re better able to support others. That’s how meaningful care begins, and how lasting impact is made for everyone involved.

👉 Discover our current opportunities and join the Leaf Complex Care team: https://leafcare.co.uk/jobs/

09/03/2026

We currently have a number of open roles across Leaf Complex Care, and we’re always keen to hear from people who share our values.

For us, recruitment is about more than simply filling a role. It’s about making sure people feel informed, supported and confident throughout the process, from the first conversation to onboarding.

We’re pleased to share this feedback from someone who recently joined the team and spoke about their experience of our recruitment process.

Thank you to our recruitment team for the care and attention they bring to every stage of the journey.

Explore our open job positions here: https://leafcare.co.uk/jobs/

03/03/2026

Every person has the right to make their own decisions. That right doesn’t disappear because communication looks different, or because information feels complex. It simply means we must work harder to make it accessible.

Capacity is never all-or-nothing. It depends on the decision, the context, and, crucially, the support provided.

Can someone understand the information?

Can they retain it, weigh it up, and communicate their choice?

Before answering those questions, we have to ask ourselves: have we presented the information in a way that truly gives them a fair chance?

For some people, written reports or lengthy verbal explanations create barriers rather than clarity.

Multimedia changes that.

Through animation, visual storytelling and tailored communication approaches, information can be slowed down, broken apart and made meaningful.

It gives people time to process.
It removes unnecessary complexity. It creates opportunity.
And that opportunity matters.

Because empowering someone to understand a decision is empowering them to keep control of their life. Multimedia isn’t just a creative tool, it’s a rights-based approach. It helps ensure that decision-making stays where it belongs: with the person.

Let’s rethink how we present information, because accessibility is a right, not an extra.

leafcare.co.uk

11/02/2026

💬We truly value feedback about our recruitment process, it helps us ensure every candidate experience is clear, professional and supportive from start to finish.

At Leaf Complex Care, we’re committed to a transparent recruitment journey aligned with CQC and Safer Recruitment standards. From explaining each stage of the process to clearly communicating documentation requirements, we aim to make candidates feel informed and confident every step of the way.

A big thank you to Frosina Slabejkoska for the care and professionalism she brings to her role, and for creating such a positive experience for the clinicians joining our team💚

If you’re considering your next role in complex care, we have open opportunities and would love to hear from you.

👉View our current vacancies here: https://leafcare.co.uk/jobs/

10/02/2026

💚Leaf Complex Care Somerset has been rated Outstanding by the Care Quality Commission.

It’s a reflection of the consistency, care and commitment our team brings to supporting people in complex situations withe multiple needs.

Below are just a few quotes from the CQC report that reflect the compassion, professionalism and person-centred care our Somerset team delivers every day.

👉Read the full CQC report to see what inspectors said in their own words: https://www.cqc.org.uk/location/1-14333704218

29/01/2026

💚We’re pleased to share that Leaf Complex Care Somerset has been rated Outstanding by the Care Quality Commission.

This was the first inspection of our Somerset service, and to receive an Outstanding rating is a truly special moment for everyone involved. It reflects the care, dedication, and heart that our team brings to their work every single day.

Every member of the Somerset team goes above and beyond to ensure the people we support feel safe, valued, and truly understood. Their compassion, professionalism, and commitment to doing the right thing, even when no one is watching, is what makes this service so special.

We believe great care is built on trust, kindness, and genuine human connection. This rating isn’t just an achievement; it’s a reflection of the relationships our team builds with the people we support and their families, and the pride they take in helping people live fuller, more independent lives.

💚Thank you to our incredible Somerset team for your passion, dedication, and unwavering commitment.
💚Thank you to the people we support and their families for trusting us to be part of your journey.

This recognition means a great deal to us, and we’ll keep showing up every day for the people and families who place their trust in us.

leafcare.co.uk

26/01/2026

We believe a positive recruitment experience sets the tone for everything that follows. That means being open, supportive, and genuinely taking the time to listen, because the way we welcome people into our organisation matters.

At Leaf Complex Care, our approach is guided by strong values:

🔸Compassion – showing empathy, listening, and building trusting relationships.
🔸Impact – supporting people to improve their well-being, reach goals, and enjoy better lives.
🔸Community – connecting people, adding value, and fostering a culture of belonging.

When people feel supported from the start, they’re better able to support others. That’s how meaningful care begins, and how lasting impact is made for everyone involved.

👉 Discover our current opportunities and join the Leaf Complex Care team: https://leafcare.co.uk/jobs/

22/01/2026

🎒When a child can’t face school, it isn’t defiance - it’s distress.

For many children and young people, school becomes emotionally overwhelming.

Not because they don’t want to learn - but because their nervous system is telling them it isn’t safe.

This article explores:

👉What EBSA really is
👉Why it happens
👉How to recognise the signs early
👉And how families, schools, and professionals can work together to help

Read the full article here: https://leafcare.co.uk/blog/emotionally-based-school-avoidance-ebsa-identification-and-support-strategies/

Discover effective strategies for identifying and supporting Emotionally Based School Avoidance (EBSA) in children.

21/01/2026

📢For those working in health and social care, particularly with autistic children, we’ve created a gentle and practical resource to share with the families you support.

💚‘A Parent’s Guide to Home Support for Autistic Children’ is a 50-page guide, that serves as a bridge in offering insights, strategies and tips from our therapy team of specialists on how parents can support their children’s unique strengths and abilities in their own home.

✨Download the guide today and discover how small, everyday moments of understanding can make a lasting difference.

📖Link: https://leafcare.co.uk/resource-hub/