Healthwatch North Somerset

Healthwatch North Somerset We make sure NHS leaders and other decision makers hear you and use your feedback to improve care.

Are there any treatments/services that you can no longer get from your GP surgery? E.g. ear care, leg ulcer treatment or...
26/11/2025

Are there any treatments/services that you can no longer get from your GP surgery? E.g. ear care, leg ulcer treatment or removing stitches/staples.

If you're registered with a GP surgery in North Somerset, please complete our short survey: https://www.smartsurvey.co.uk/s/GPSurveyNS/

We're looking for a new Engagement Officer!If you're passionate about helping people get the health and social care they...
21/11/2025

We're looking for a new Engagement Officer!

If you're passionate about helping people get the health and social care they need, and shaping local services so that they better serve our communities - we'd love to hear from you.

Find out more on our website: https://www.healthwatchnorthsomerset.co.uk/work-us

๐Ÿ“ข We're hiring! Our Healthwatch Bristol, North Somerset and South Gloucestershire teams are looking for an Engagement Officer โžก๏ธ https://www.thecareforum.org/job/engagement-officer-3/

๐Ÿ•’ 37 hours/week
๐Ÿ’ท ยฃ30,343 per annum
๐Ÿ“… Apply by: 1st December 2025 at 10am

๐Ÿ“ฉ For more info or to apply, email: hr@thecareforum.org.uk

Have you been affected by changes to the services that your GP surgery provides? E.g. ear care, leg ulcer treatment or r...
14/11/2025

Have you been affected by changes to the services that your GP surgery provides? E.g. ear care, leg ulcer treatment or removing stitches/staples?

If you're registered with a GP surgery in North Somerset, please complete our short survey: https://www.smartsurvey.co.uk/s/GPSurveyNS/

Resident doctorsโ€™ industrial action is due to take place from today, 14th November until 19th November. Read more on our...
14/11/2025

Resident doctorsโ€™ industrial action is due to take place from today, 14th November until 19th November. Read more on our website: https://www.healthwatchnorthsomerset.co.uk/news/2025-11-13/nhs-industrial-action-14th-november-19th-november-2025

If you have an appointment during this time, please attend your appointment as normal unless you have been contacted.

Resident (formerly, junior) doctors are due to strike tomorrow for five days from 7am, Friday 14th November to 6:59am, Wednesday 19th November.

12/11/2025

Yate and Clevedon Minor Injury Units and South Bristol Urgent Treatment Centre are open daily to treat adults and children. They are walk-in centres so you donโ€™t need an appointment or a referral โ€“ you can just arrive at the centre during opening hours.

They can help with injuries including:

โœ”๏ธ Sprains and strains
โœ”๏ธ Cuts and grazes
โœ”๏ธ Minor burns and scalds
โœ”๏ธ Minor head injuries

๐Ÿ“ South Bristol Urgent Treatment Centre - open daily from 8am to 8pm
Hengrove Promenade, Bristol
(Minor injuries and illnesses)

๐Ÿ“ Clevedon Minor Injuries Unit - open daily from 8am to 8.45pm (last admission at 8:30pm)
North Somerset Community Hospital, Clevedon
(Minor injuries only)

๐Ÿ“ Yate Minor Injuries Unit - open daily from 8am to 8pm
Yate West Gate Centre, Yate
(Minor injuries only)

๐Ÿ‘‰ Before attending, check the Sirona website for the list of injuries and/or illnesses each location can treat, as these vary across sites - link in the comments below.

๐Ÿšจ Please remember, 999 and A&E are for life-threatening emergencies only.

๐ŸŒŸ We're hiring! ๐ŸŒŸ Could you be our new Engagement Officer? ๐Ÿ•’ 37 hours/week๐Ÿ’ท ยฃ30,343 per annum๐Ÿ“… Apply by: 1st December 20...
11/11/2025

๐ŸŒŸ We're hiring! ๐ŸŒŸ

Could you be our new Engagement Officer?

๐Ÿ•’ 37 hours/week
๐Ÿ’ท ยฃ30,343 per annum
๐Ÿ“… Apply by: 1st December 2025 at 10am

Find out more: https://www.thecareforum.org/job/engagement-officer-3/

๐Ÿ“ข We're hiring! Join our team at Healthwatch Bristol, North Somerset and South Gloucestershire.

We're looking for an Engagement Officer โžก๏ธ https://www.thecareforum.org/job/engagement-officer-3/

๐Ÿ•’ 37 hours/week
๐Ÿ’ท ยฃ30,343 per annum
๐Ÿ“… Apply by: 1st December 2025 at 10am

๐Ÿ“ฉ For more info or to apply, email: hr@thecareforum.org.uk

๐Ÿ“ข Complete our cancer care survey: https://www.smartsurvey.co.uk/s/CancerScreeningCare/We're working with the Somerset, ...
05/11/2025

๐Ÿ“ข Complete our cancer care survey: https://www.smartsurvey.co.uk/s/CancerScreeningCare/

We're working with the Somerset, Wiltshire, Avon and Gloucestershire (SWAG) Cancer Alliance to identify barriers to accessing cancer care, including screening.

Your responses will help shape how services can be made more accessible and how people's experiences can be improved.

Find out more ๐Ÿ‘‰ https://www.healthwatchnorthsomerset.co.uk/news/2025-09-30/complete-our-survey-access-cancer-care

A new collaboration has launched which aims to uncover inequalities and barriers to accessing cancer care and shape how services can be improved for the most vulnerable people in Somerset, Wiltshire, Avon and Gloucestershire.

Tell us about your experiences of health and social care services using our online feedback form: https://www.healthwatc...
04/11/2025

Tell us about your experiences of health and social care services using our online feedback form: https://www.healthwatchnorthsomerset.co.uk/share-your-views

If you use GPs or hospitals, dentists, pharmacies, care homes or other health and social care services in North Somerset, we want to hear from you.

Our role is to make sure NHS leaders and other decision makers hear your voice and use your feedback to improve care.

Have you been affected by changes to the services that your GP surgery provides, such as ear care, leg ulcer treatment o...
03/11/2025

Have you been affected by changes to the services that your GP surgery provides, such as ear care, leg ulcer treatment or post-operative wound care (e.g. removing stitches/staples)?

If you're registered with a GP surgery in North Somerset, please complete our short survey: https://www.smartsurvey.co.uk/s/GPSurveyNS/

Feeling overwhelmed? You're not alone.This year's theme for   is โ€˜overwhelmโ€™. Many of us are feeling overwhelmed by glob...
10/10/2025

Feeling overwhelmed? You're not alone.

This year's theme for is โ€˜overwhelmโ€™. Many of us are feeling overwhelmed by global events and what can feel like non-stop negative news.

Itโ€™s okay to feel this way and itโ€™s okay to ask for help, no matter what you are going through.

Find out about the mental health support that's available in North Somerset: https://n-somerset.gov.uk/my-services/health-wellbeing/mental-health-services

๐Ÿ“ข Share your experience of cancer services by completing our survey: https://www.smartsurvey.co.uk/s/CancerScreeningCare...
01/10/2025

๐Ÿ“ข Share your experience of cancer services by completing our survey: https://www.smartsurvey.co.uk/s/CancerScreeningCare/

We're working with the Somerset, Wiltshire, Avon and Gloucestershire (SWAG) Cancer Alliance to uncover inequalities and barriers to accessing cancer care and shape how services can be improved.

We want to hear from people about any barriers or challenges you have faced, whether throughout screening, diagnosis, or treatment.

Find out more ๐Ÿ‘‰ https://www.healthwatchnorthsomerset.co.uk/news/2025-09-30/complete-our-survey-access-cancer-care

A new collaboration has launched which aims to uncover inequalities and barriers to accessing cancer care and shape how services can be improved for the most vulnerable people in Somerset, Wiltshire, Avon and Gloucestershire.

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Unit 21, Union Gallery, The Galleries, (middle Floor)
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Monday 9am - 5pm
Tuesday 9am - 2pm
Wednesday 9am - 2pm
Thursday 9am - 5pm
Friday 9am - 2pm

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Strengthening the Public & Patient Voice

Everyone who uses health and social care services has the right to expect a high standard. In order to help those organisations achieve these standards, we need your help. Thatโ€™s why we actively encourage and welcome you to share your feedback.

We will summarise your feedback and provide it to the organisations that deliver our health and social care services in North Somerset, so they can get a clear picture of your experiences when using the services they provide. This will help them encourage and reward good practice, as well as identify and rectify any problems you may encounter.

You can review as many services as you like, and if you use a service on more than one occasion you can leave feedback each time you visit. Tell us when things are going well and when theyโ€™re not, so we can do something about it.