Burnley Group Practice

12/11/2025

Please be aware that our hospital services will be affected by industrial action this week. National action involving resident doctors will take place from 7am on Friday 14 November until 7am on Wednesday 19 November. We are working to minimise disruption and will continue providing as many services and procedures as possible. Please attend your appointments unless contacted directly.

If you need medical help, please choose services appropriately: use 111 online or GP's as the first port of call for health needs and only use 999 if it is a serious or life-threatening emergency. For more information on when to call 999 and when to go to A&E, you can visit the NHS UK website.

12/11/2025

The Care Quality Commission check the standard of care at our practice. Your experience is important. All feedback back is important to us, good or bad. Please give your feedback:

Email: enquiries@cqc.org.uk

Call: 03000 61 61 61

There is more information at

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29/10/2025

27/10/2025

From October to March we can’t make enough vitamin D from sunlight, so to keep bones and muscles healthy, it’s best to take a daily 10 microgram supplement of vitamin D. You can get vitamin D from most pharmacies and retailers.

➡️ https://www.nhs.uk/conditions/vitamins-and-minerals/vitamin-d/

27/10/2025

It’s the little things that can make a big difference 💙

Our Dementia Friends programme is an awareness raising initiative aimed at increasing everyone’s understanding of dementia and inspiring them to make little changes in their everyday lives that make a difference for people affected by dementia.

Here are a few little things you can do to show up for people living with dementia:

- Be patient, don’t rush people
- Popping out? Ask a neighbour if they need any shopping
- Take someone’s bins out / help around the home / garden
- Help someone who looks lost out and about
- Wear your Dementia Friends badge to raise awareness
- Phone a friend or loved one who might benefit from a chat
- Pop a card in the post to let someone know you’re thinking of them
- Make time to play someone’s favourite game
- Change patterned tablecloths for plain ones
- Change dark doormats for lighter ones

Which ones have you done this week?

[Image description: A light blue graphic titled 'Dementia Friends checklist' followed by a subheading in smaller font that reads 'How to help people with dementia'. The graphic depicts a white checklist split into two halves, side by side, with bulletpointed tips, which read in the following order from top to bottom: Be patient, don’t rush people; Popping out? Ask a neighbour if they need any shopping; Help someone who looks lost out and about; Phone a friend or loved one who might benefit from a chat; Wear your Dementia Friends badge to raise awareness; Make time to play someone’s favourite game; Change patterned tablecloths for plain ones; Change dark doormats for lighter ones; Pop a card in the post to let someone know you’re thinking of them; and Take someone’s bins out or help around the home & garden.]

27/10/2025

Health & Wellbeing Drop In - East Lancashire NHS

Would you like to find out about different Health & Wellbeing subjects, such as benefits information, housing solutions, what's available in the community, help with different long term conditions - have a look at the link below:

Age UK Burnley West Network Burnley East Primary Care Network

We provide a wide range of service for older people, including support after a hospital visit, support in the home, cleaning, dementia and benefit checks, plus much more

23/10/2025

We are changing the way patients request GP appointments with us.

All requests for GP appointments will go through our accuRx triage system from the 10th of November.

We want to ensure the process of booking an appointment with your GP practice as fair as possible, as previously patients were more likely to secure a same day appointment if they queued at our front door or called us early in the morning which put patients who are unable to do this at a disadvantage.

Once you have completed the online form - https://accurx.nhs.uk/patient-initiated/P81020 this will go through to the GP who will triage your request, you won’t be given an appointment time straight away. However, the information you provide will be reviewed by our GPs and we will aim to get back to you on the same day if urgent. Routine appointments, we will either reply to your online consultation with appointment details, a telephone call to the patient or with a booking link. If you cannot use the online form our team will be available to do this for you over the telephone.

We found that patients who do not necessarily need a same day appointment were often seen when in fact a routine non-urgent appointment would have been more appropriate. This then resulted in us not being able to see patients who really needed an urgent same day appointment.

Patients sometimes do not see the most appropriate healthcare professional for their need, for example, instead of a GP, a patient could have seen a nurse, pharmacist, physiotherapist, mental health practitioner, social prescriber, Health care assistant or an advanced clinical practitioner – for more information on these roles, visit https://www.england.nhs.uk/gp/expanding-our-workforce/

All patients wanting to book an appointment with the practice are asked a specific set of questions either through the online form or over the phone with one of the team if you do not have access to the internet using a computer, tablet, or smartphone. The information you provide will help our GPs direct you to the best healthcare professional or service.

NHS England » Expanding our workforce

15/10/2025

🚐 💉 Follow our Vaccine Van! No Appointment Needed. See when our Roving Vaccine Van will be in your area offering flu and COVID-19 vaccinations: https://orlo.uk/pdsUB

15/10/2025

Are you affected by persistent pain?

Today is pain awareness day. Join today's online event focusing on the power of understanding pain better, in order to change the way we talk about it and treat it.

Wednesday 15 October, 5:30pm to 7:30pm BST

To join us for our live-stream online, book on Eventbrite:

Flippin’ Pain presents ‘Pain Education for the Nation’! Our biggest and (possibly) the world’s largest ever pain education event, set to mark European Pain Awareness Day 2025 on the 15th of October!

02/10/2025

02/10/2025

🍂 Here’s what we’ve got planned this October! There’s something for everyone – come along, have fun, and meet new people. We can’t wait to see you there!💙

01/10/2025

We’re here day or night, 365 days a year.

📱Call us for free on 116 123.