12/08/2025
We know appointments are hard to come by but we're working hard on a potential improvement. We'll be sharing details soon.
In the meantime, we'd ask you - please - to arrive on time and to cancel your appointment if you cannot now make it.
We cannot manage multiple problems at a single appointment, so we ask you to - please - focus on the key problem only. The image, below, is what we're thinking about and looking to complete.
When a service user presents with multiple issues at a single appointment, it causes delays which can lead to impacts for others, including our team. None of us enjoy waiting. If appointments overrun, it can cause frustration and lead to mistakes. None of us want that.
Like you, we are human beings. We ask that you work with us - please - so that our care can be as safe and thorough as it can be.
Thank you.
