The Guildhall & Barrow Surgery

01/10/2025

Flu & Autumn COVID Booster Clinics Reminder

Clinics are being held all throughout October for the Flu and Autumn COVID Booster vaccinations, across both surgery sites.

Get your appointment booked now, if you have not done so already. Weekend, Morning and Evening appointments available.

04/09/2025

October Flu & COVID vaccination clinics are now open for booking. Eligible patients will be able to book via the booking link attached to the invitation or alternatively please contact The Clinical Support Team on 01284 701601, option 1.

2025-26 Autumn / Winter Flu and COVID Vaccination Campaign
In line with government guidance, the main 2025-26 autumn / winter flu and COVID vaccination campaign commences on 1st October.
Please note, eligibility for the seasonal flu vaccination remains the same as previous years, however eligibility for a COVID booster is different and aligns to the spring campaign.
Eligibility for a Flu Vaccination
• 65 years and over;
• 18 – 64 years at clinical risk;
• Those in long stay residential care homes;
• Carers of elderly or disabled persons;
• Close contacts of Immunocompromised individuals;
• Front line workers in a social care setting.
Eligibility for a COVID Booster
• Residents in a care home for older adults;
• All adults aged 75 years and over;
• Patients aged 6 months and over who are Immunosuppressed.

04/09/2025

PRACTICE CLOSURE
The practice will be closed for staff training from 12:30pm on Thursday 4th September 2025.
Normal service will resume from 8am on Friday 5th September 2025.
Should you require medical assistance during our closure please contact NHS 111. Should you require urgent medical care please call 999.

18/07/2025

Notice to Patients – Temporary Parking Restrictions

Please be advised that during the week commencing 11th August, essential work will be taking place to replace the fencing at The Barrow Surgery.

As a result, parking on site will be limited during this period. We kindly ask patients to allow extra time for their journey and consider alternative transport or parking arrangements where possible.

Thank you for your understanding and cooperation.

16/07/2025

20/05/2025

PRACTICE CLOSURE

The practice will be closed for staff training from 12:30pm on Thursday 22nd May 2025.

Normal service will resume from 8am on Friday 23rd May 2025.

Should you require medical assistance during our closure please contact NHS 111. Should you require urgent medical care please call 999.

12/05/2025

IT Outage 12/5/25 12:00

We still have no access to our clinical systems or telephone lines.

We ask that patients contact 111 in urgent need but please inform them that your GP practice has no IT access so that they do not redirect you back to us.

Please do not call or attend the Surgery unless you have been asked to do so by a member of our team.

Pharmacy are able to assist you with prescriptions which have already been made up for collection but cannot make up any new requests or deal with repeat prescription requests today.

We thank the vast majority of our patients who have been in contact today who have been understanding but ask for your ongoing patients. The staff are doing their best in extremely challenging circumstances and we sadly have to remind you that rude or aggressive behaviour will not be tolerated.

Thank you. We will provide further information if and when we have it.

12/05/2025

Please note our clinical system has gone down (this is a Suffolk wide problem) we are currently unable to book appointments or answer calls.

We apologise for any inconvenience caused and hope the system will be back up and running very soon.

12/05/2025

Unfortunately, a significant number of GP practices’ IT systems are currently not working.

This includes phone and online connections.

We are working to resolve this with great urgency. If you have life threatening conditions, please dial 999 or if you are experiencing medical issue and need support or advice, please call 111.

We'll update as soon as possible.

30/04/2025

The Met Office pollen forecast for our patch indicates very high levels of pollen for the rest of the week - if you are a hay fever sufferer check out this useful advice - https://www.nhs.uk/conditions/hay-fever/

Community Pharmacy Essex Community Pharmacy Norfolk & Suffolk East Suffolk and North Essex NHS Foundation Trust West Suffolk NHS Foundation Trust