17/03/2020
!!!! IMPORTANT INFORMATION – COVID-19 !!!!
UPDATED MONDAY 16-03-2020
In response to the Government’s announcement on 12-03-2020 that the UK is now officially on the “delay” stage of the Covid-19 response plan; And the further update on 16-03-2020 where it was recommended that all unnecessary visitors to care homes be restricted. With this advice, we have reviewed our own policies and have taken the decision to request that guests, including families and friends delay visits to Cedar Lodge at this time.
This is not a decision we have taken lightly, and if there is a sensitive situation that requires a non-routine visit please contact the Home Manager, Jamie Warnock to ensure that the appropriate precautionary measures are taken to limit any potential risk.
In addition to the above, we have cancelled our community events and external entertainment for the foreseeable future. We have a committed and dedicated team that will do all they can in the interim to keep residents safe, entertained and comfortable. This includes making use of technology so that you can continue to keep in touch with your loved one via platforms such as Skype video calling (see information below).
We apologise for any inconvenience or disappointment that this may cause; but please be assured that we have taken this decision to protect the health and well-being of all the residents who live in the home.
We will still ensure that vital medical visits are made, and will be sure that only visitors who have not visited any of the countries identified by the Government in the last 14 days and are not displaying symptoms come in, and that they wash their hands on entering.
We would really appreciate your support with these measures, and please be reassured that all of the actions we have taken, and will take in the future, have reflected the most current guidance and advice published by the UK Government and Public Health (England) and Public Health (Wales).
The health and welfare of our residents, visitors and team is our number one priority and we will keep all stakeholders updated with further developments. If you have any questions about your loved ones’ care, please do not hesitate to contact the home.
We have set up Skype video calling – please call the home (01284 728744) to request a video call and a member of staff will confirm the best time to do this. Our Skype username is: office@cedarlodgeresidential.co.uk
Alternatively, if you have any queries regarding our management of Covid-19 you can email jamie@cedarlodgeresidential.co.uk
Thank you in advance for your patience and cooperation.