Woolpit Health Centre

06/03/2026

🚨 Need to see a dentist urgently? 🦷
Extra urgent dental appointments are now available.

Visit NHS111 or phone 111 to arrange an appointment. You do not need to be registered with an NHS dentist.

05/03/2026

We are delighted to announce that we were inspected by the Care Quality Commission in January 2026 and they rated our services “Good” overall.

A huge thank you to all our staff for their hard work, and to our patients and Patient Participation Group for your generous feedback received as part of the process.

The full report is linked below.

04/03/2026

Meet “Andi” – Our New Virtual Care Navigator

Andi is our virtual call taker — helping patients who prefer to submit their Anima requests over the phone rather than complete an online form themselves. This means that if you call the practice and need help submitting an Anima online request, Andi will take down your details and pass your request directly to the right team.

What this means for you

• You can still submit your own request online through Anima as usual

• If you’d rather submit your request using the telephone, you will now be able to go through to Andi, who will help complete the Anima request on your behalf

• Your request will then be sent straight to the appropriate team, ensuring it’s handled quickly and efficiently

Benefits for our patients

• 📞 Reduced phone queues – less time waiting to speak to someone

• ☎️ Easier to submit a request by phone – no need to go online if that’s not convenient

• 🎯 Faster routing – your request goes directly to the right team

Benefits for the practice

• 🕒 Frees up staff time to focus on patient care

• ⚙️ Improves efficiency in managing patient requests

• ☎️ Reduces waiting times and eases pressure on phone lines

We encourage our patients to give Andi a try the next time you call the practice by selecting Option 1.

Thank you for your patience and support as we pilot this new system.

04/03/2026

View your GP record in record time, when it suits you.

You can do more with the NHS App than you realise. Discover what else you can do today.

📱Tap the NHS App

03/03/2026

02/03/2026

Turn on notifications to stay on top of messages, appointments and reminders as soon as they're sent.

You can do more with the NHS App than you realise. Discover what else you can do today.

📱Tap the NHS App

26/02/2026

The power to quit smoking is in your hands.

Download the free NHS Quit Smoking app today. https://www.nhs.uk/better-health/quit-smoking/

26/02/2026

Just tap the NHS App to easily request your repeat prescription.

You can do more with the NHS App than you realise. Discover what else you can do today.

📱Tap the NHS App

25/02/2026

We will be closed from 12:30 to 18:30 today for important clinical education and training purposes.

Emergency cover will be provided, please telephone 111 to access these services:
• Telephone triage
• Face-to-face appointments at Drovers House in Bury St Edmunds or Unity Healthcare (Greenfields Way), Haverhill

Our Pharmacy will be open as usual until 18:30

24/02/2026

From 12:30 to 18:30 on Wednesday 25th February, this practice will be closed for important clinical education and training purposes.

Emergency cover will be provided, please telephone 111 to access these services:
• Telephone triage
• Face-to-face appointments at Drovers House in Bury St Edmunds or Unity Healthcare (Greenfields Way), Haverhill

Our Pharmacy will be open as usual until 18:30