Tamar Valley Health

03/12/2025

Our appointment reminder system issues have now been resolved. Thank you for your patience.

26/11/2025

It has been brought to our attention that there is currently a technical issue affecting our SMS messages being generated from our clinical software, which means that since yesterday it has failed to deliver appointment reminders and messages to patients whose medication is ready for collection. Please be assured that we are working to get this resolved as soon as possible and will update this post as soon as it is back up and running. Please be advised that once it is working again, it will not re-send previously failed SMS messages. We apologise for any inconvenience caused.

26/11/2025

Following our post of 19th November about the potential issue on the GP Appointment Booking feature, the glitch when choosing the 'add to calendar' option has now been resolved. Please note however, that this will not change any dates already added to your calendars.

26/11/2025

19/11/2025

A potential issue has been identified with the updated GP appointment booking feature, with the ‘Add to calendar’ feature in the NHS App. In rare cases the appointment may be added to a user’s personal calendar with the wrong date or time. The date and time will continue to be shown correctly within the NHS App so please make sure you go by that time and not the time in your personal calendar. This only happens under specific conditions, but the issue is being investigated with the aim to fix it as soon as possible.

29/10/2025

UPDATE 30/10/2025 - We are pleased to advise that the technical issues have been resolved and our website is back up and running.

Please be advised that we are still having issues with our website. The web team are keeping us updated and we will let you know as soon as it is back up and running. In the meantime you can use the NHS App for ordering repeat prescriptions. We thank you for your patience while these technical issues are being resolved.

28/10/2025

Due to an external technical issue with our website, online services (such as prescription ordering) are currently affected. We apologise for the inconvenience but please be assured that the team are working on this urgently and hope to have resolved it by the end of today. We will update this post when everything is up and running as normal.

21/10/2025

Did you know that at Gunnislake Pharmacy we offer the following services?

Ear Microsuction
Private Vaccinations (Flu & Covid)
Travel Health Consultations
Weight Loss Consultations

Welcome to Gunnislake Pharmacy, your trusted healthcare provider. We pride ourselves on providing top-quality NHS and Private healthcare services. Our range of private services is constantly evolving and expanding to ensure you have access to the newest treatments, right when you need them. As part....