Advanced Bionics

Advanced Bionics A global leader in developing the most advanced cochlear implant systems in the world.

ABโ€™s Customer Service team is comprised of cochlear implant experts who set the gold standard in customer care. Covering a wide range of needs, Customer Service provides important online and person-to-person support:

Answer your questions on hearing and cochlear implant technology. Find a cochlear implant clinic near you
Send you information
Put you in touch with helpful associations and organisations
Provide phone and online support
Troubleshoot technical issues

AB UK Community Mentor Meeting๐ŸŒŸOn 8th November 2025, we were delighted to host many of our wonderful AB Mentors in Manch...
25/11/2025

AB UK Community Mentor Meeting๐ŸŒŸ

On 8th November 2025, we were delighted to host many of our wonderful AB Mentors in Manchester, UK.

A huge thank you to all of our incredible volunteer mentors who joined us for this inspiring event. It was a fantastic opportunity to share experiences, exchange insights and connect with others on their cochlear implant journeys.

Your dedication, openness and support make such a difference within our community โ€” thank you for being an essential part of it. ๐Ÿ’™

Special thanks to our amazing mentors Kara Gillespie and Charlotte Young for sharing their experiences, and to our AB presenters; AB Kathryn Allen, Rebecca Bentley and Richard Hughes for their valuable contributions.

๐–๐žโ€™๐ฏ๐ž ๐Œ๐จ๐ฏ๐ž๐! ๐ŸŽ‰ Weโ€™re excited to share that our Advanced Bionics UK Team has officially moved into a new office in Cambri...
29/10/2025

๐–๐žโ€™๐ฏ๐ž ๐Œ๐จ๐ฏ๐ž๐! ๐ŸŽ‰

Weโ€™re excited to share that our Advanced Bionics UK Team has officially moved into a new office in Cambridge.

This move marks an exciting new chapter as we continue to grow and enhance how we serve our customers, partners and community.

We recently celebrated the opening of our new space together โ€” a moment to reflect on how far weโ€™ve come and to look ahead to the future with pride and enthusiasm.

Our new home reflects our commitment to collaboration, innovation, and delivering even greater support to our customers.

We look forward to welcoming you soon!

๐Ÿ“ New Address: 5 Quern House, Mill Court, Great Shelford, Cambridge, UK, CB22 5LD

Huge congratulations to AB cochlear implant wearer Rosie on becoming Tae Kwon-Do World Champion 2025. ๐ŸŽ‰ Rosieโ€™s family h...
06/10/2025

Huge congratulations to AB cochlear implant wearer Rosie on becoming Tae Kwon-Do World Champion 2025. ๐ŸŽ‰ Rosieโ€™s family have shared her life-changing journeyโ€ฆ

Rosie was once told that contact sports were too risky because of her cochlear implants. For a girl who loved movement, that felt like a heavy limit. But everything changed when a new consultant reassured her that sport was safe.

Rosie and her dad joined Solihull T.A.G.B. Tae Kwon-Do Club together, training side by side. The supportive environment gave her confidence, friendships, and a sense of achievement she hadnโ€™t always found at school. Sport quickly became her outlet, her passion, and her way of proving to herself what she was capable of.

In just a year, Rosieโ€™s dedication has taken her from her first grading to Best in Grading, English National Champion, Training with the England Squad and then World Champion 2025โ€”competing among athletes from 23 countries.

Today, sport is Rosieโ€™s pillar of strength. As she says: โ€œI canโ€™t live without sportโ€”it helps my mental health and keeps me fit. I do it 24/7.โ€

With her AB cochlear implants, Rosie hasnโ€™t just kept upโ€”sheโ€™s soared, living life to the fullest and becoming a true champion. ๐Ÿฅ‹๐Ÿ†

Thank you to Rosie and her family for sharing this story โ€“ what an inspiration! ๐Ÿ‘



๐˜•๐˜ฐ๐˜ต๐˜ฆ: ๐˜›๐˜ฉ๐˜ฆ ๐˜ท๐˜ช๐˜ฆ๐˜ธ๐˜ด ๐˜ฆ๐˜น๐˜ฑ๐˜ณ๐˜ฆ๐˜ด๐˜ด๐˜ฆ๐˜ฅ ๐˜ช๐˜ฏ ๐˜ต๐˜ฉ๐˜ช๐˜ด ๐˜ฑ๐˜ฐ๐˜ด๐˜ต ๐˜ข๐˜ณ๐˜ฆ ๐˜ต๐˜ฉ๐˜ฐ๐˜ด๐˜ฆ ๐˜ฐ๐˜ง ๐˜ต๐˜ฉ๐˜ฆ ๐˜ข๐˜ถ๐˜ต๐˜ฉ๐˜ฐ๐˜ณ. ๐˜Œ๐˜ข๐˜ค๐˜ฉ ๐˜ฑ๐˜ฆ๐˜ณ๐˜ด๐˜ฐ๐˜ฏ'๐˜ด ๐˜ด๐˜ช๐˜ต๐˜ถ๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐˜ช๐˜ด ๐˜ถ๐˜ฏ๐˜ช๐˜ฒ๐˜ถ๐˜ฆ ๐˜ด๐˜ฐ ๐˜บ๐˜ฐ๐˜ถ๐˜ณ ๐˜ฆ๐˜น๐˜ฑ๐˜ฆ๐˜ณ๐˜ช๐˜ฆ๐˜ฏ๐˜ค๐˜ฆ ๐˜ฎ๐˜ข๐˜บ ๐˜ฏ๐˜ฐ๐˜ต ๐˜ฃ๐˜ฆ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ด๐˜ข๐˜ฎ๐˜ฆ. ๐˜›๐˜ข๐˜ญ๐˜ฌ ๐˜ต๐˜ฐ ๐˜บ๐˜ฐ๐˜ถ๐˜ณ ๐˜ฉ๐˜ฆ๐˜ข๐˜ณ๐˜ช๐˜ฏ๐˜จ ๐˜ค๐˜ข๐˜ณ๐˜ฆ ๐˜ฑ๐˜ณ๐˜ฐ๐˜ท๐˜ช๐˜ฅ๐˜ฆ๐˜ณ ๐˜ข๐˜ฃ๐˜ฐ๐˜ถ๐˜ต ๐˜ธ๐˜ฉ๐˜ฆ๐˜ต๐˜ฉ๐˜ฆ๐˜ณ ๐˜ข ๐˜ค๐˜ฐ๐˜ค๐˜ฉ๐˜ญ๐˜ฆ๐˜ข๐˜ณ ๐˜ช๐˜ฎ๐˜ฑ๐˜ญ๐˜ข๐˜ฏ๐˜ต ๐˜ช๐˜ด ๐˜ณ๐˜ช๐˜จ๐˜ฉ๐˜ต ๐˜ง๐˜ฐ๐˜ณ ๐˜บ๐˜ฐ๐˜ถ.

New for AB Cochlear Implant Wearers in the UK & Irelandโ€ฆWeโ€™re excited to share that new and upgrading AB cochlear implan...
23/09/2025

New for AB Cochlear Implant Wearers in the UK & Irelandโ€ฆ

Weโ€™re excited to share that new and upgrading AB cochlear implant wearers can now choose the Roger Onโ„ข 3 microphone as one of their free accessory options.

Roger On makes conversations clearer in noise and over distance. It even recognises where speech is coming from and automatically selects the person whoโ€™s talking โ€” helping you stay connected in every situation. ๐Ÿ’ฌ๐Ÿ‘‚

To learn more about Roger On 3 and the benefits, please visit the Phonak website: https://www.phonak.com/en-uk/hearing-devices/microphones/roger-on

If you are considering AB cochlear implants within the UK & Ireland or have recently chosen an AB cochlear implant and would like any support with understanding the accessory options, email our friendly Support & Community Team hear-uk@advancedbionics.com or book a virtual meeting with the team online at: https://www.advancedbionics.com/cws121

At Advanced Bionics, weโ€™re proud to deliver cutting-edge technology that advances our global vision: a life without limitations.



*๐˜—๐˜ญ๐˜ฆ๐˜ข๐˜ด๐˜ฆ ๐˜ฏ๐˜ฐ๐˜ต๐˜ฆ ๐˜ต๐˜ฉ๐˜ช๐˜ด ๐˜ฑ๐˜ฐ๐˜ด๐˜ต ๐˜ช๐˜ด ๐˜ข๐˜ช๐˜ฎ๐˜ฆ๐˜ฅ ๐˜ข๐˜ต ๐˜œ๐˜’ & ๐˜๐˜ณ๐˜ฆ๐˜ญ๐˜ข๐˜ฏ๐˜ฅ ๐˜ข๐˜ด ๐˜ฑ๐˜ณ๐˜ฐ๐˜ฅ๐˜ถ๐˜ค๐˜ต ๐˜ข๐˜ท๐˜ข๐˜ช๐˜ญ๐˜ข๐˜ฃ๐˜ช๐˜ญ๐˜ช๐˜ต๐˜บ ๐˜ท๐˜ข๐˜ณ๐˜ช๐˜ฆ๐˜ด ๐˜ฃ๐˜บ ๐˜ณ๐˜ฆ๐˜จ๐˜ช๐˜ฐ๐˜ฏ.

**๐˜™๐˜ฐ๐˜จ๐˜ฆ๐˜ณ ๐˜–๐˜ฏ 3 ๐˜ช๐˜ด ๐˜ข๐˜ท๐˜ข๐˜ช๐˜ญ๐˜ข๐˜ฃ๐˜ญ๐˜ฆ ๐˜ต๐˜ฐ ๐˜ˆ๐˜‰ ๐˜ฏ๐˜ฆ๐˜ธ ๐˜ข๐˜ฏ๐˜ฅ ๐˜ถ๐˜ฑ๐˜จ๐˜ณ๐˜ข๐˜ฅ๐˜ช๐˜ฏ๐˜จ ๐˜ณ๐˜ฆ๐˜ค๐˜ช๐˜ฑ๐˜ช๐˜ฆ๐˜ฏ๐˜ต๐˜ด ๐˜ธ๐˜ช๐˜ต๐˜ฉ ๐˜ข ๐˜ด๐˜ต๐˜ข๐˜ฏ๐˜ฅ๐˜ข๐˜ณ๐˜ฅ ๐˜ฌ๐˜ช๐˜ต, ๐˜ต๐˜ฉ๐˜ฆ ๐˜ฐ๐˜ง๐˜ง๐˜ฆ๐˜ณ ๐˜ช๐˜ด ๐˜ฏ๐˜ฐ๐˜ต ๐˜ข๐˜ท๐˜ข๐˜ช๐˜ญ๐˜ข๐˜ฃ๐˜ญ๐˜ฆ ๐˜ง๐˜ฐ๐˜ณ ๐˜ณ๐˜ฆ๐˜ค๐˜ช๐˜ฑ๐˜ช๐˜ฆ๐˜ฏ๐˜ต๐˜ด ๐˜ณ๐˜ฆ๐˜ค๐˜ฆ๐˜ช๐˜ท๐˜ช๐˜ฏ๐˜จ ๐˜ข ๐˜‰๐˜ช๐˜ญ๐˜ข๐˜ต๐˜ฆ๐˜ณ๐˜ข๐˜ญ ๐˜ž๐˜ข๐˜ต๐˜ฆ๐˜ณ๐˜ฑ๐˜ณ๐˜ฐ๐˜ฐ๐˜ง ๐˜ฌ๐˜ช๐˜ต ๐˜ข๐˜ด ๐˜ข ๐˜—๐˜ข๐˜ณ๐˜ต๐˜ฏ๐˜ฆ๐˜ณ๐˜”๐˜ช๐˜ค ๐˜ช๐˜ด ๐˜ฑ๐˜ณ๐˜ฐ๐˜ท๐˜ช๐˜ฅ๐˜ฆ๐˜ฅ.

Huge congratulations to AB cochlear implant wearer and mentor Mark Turner! ๐ŸŽ‰Last month, Mark was crowned Farm Sprayer Op...
20/08/2025

Huge congratulations to AB cochlear implant wearer and mentor Mark Turner! ๐ŸŽ‰

Last month, Mark was crowned Farm Sprayer Operator of the Year โ€“ a truly outstanding achievement!

He described the win as a โ€œnice experience,โ€ especially after narrowly missing out in previous years. And it certainly wasnโ€™t an easy path to the top. The competition kicked off all the way back in November and involved multiple rounds โ€” including a final visit from the judges to inspect his sprayer and quiz him on his technique, just one week before the big reveal.

Well done, Mark โ€” weโ€™re incredibly proud of your success and perseverance. A well-deserved recognition! ๐Ÿ‘



๐˜•๐˜ฐ๐˜ต๐˜ฆ: ๐˜›๐˜ฉ๐˜ฆ ๐˜ท๐˜ช๐˜ฆ๐˜ธ๐˜ด ๐˜ฆ๐˜น๐˜ฑ๐˜ณ๐˜ฆ๐˜ด๐˜ด๐˜ฆ๐˜ฅ ๐˜ช๐˜ฏ ๐˜ต๐˜ฉ๐˜ช๐˜ด ๐˜ฑ๐˜ฐ๐˜ด๐˜ต ๐˜ข๐˜ณ๐˜ฆ ๐˜ต๐˜ฉ๐˜ฐ๐˜ด๐˜ฆ ๐˜ฐ๐˜ง ๐˜ต๐˜ฉ๐˜ฆ ๐˜ข๐˜ถ๐˜ต๐˜ฉ๐˜ฐ๐˜ณ. ๐˜Œ๐˜ข๐˜ค๐˜ฉ ๐˜ฑ๐˜ฆ๐˜ณ๐˜ด๐˜ฐ๐˜ฏ'๐˜ด ๐˜ด๐˜ช๐˜ต๐˜ถ๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐˜ช๐˜ด ๐˜ถ๐˜ฏ๐˜ช๐˜ฒ๐˜ถ๐˜ฆ ๐˜ด๐˜ฐ ๐˜บ๐˜ฐ๐˜ถ๐˜ณ ๐˜ฆ๐˜น๐˜ฑ๐˜ฆ๐˜ณ๐˜ช๐˜ฆ๐˜ฏ๐˜ค๐˜ฆ ๐˜ฎ๐˜ข๐˜บ ๐˜ฏ๐˜ฐ๐˜ต ๐˜ฃ๐˜ฆ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ด๐˜ข๐˜ฎ๐˜ฆ. ๐˜›๐˜ข๐˜ญ๐˜ฌ ๐˜ต๐˜ฐ ๐˜บ๐˜ฐ๐˜ถ๐˜ณ ๐˜ฉ๐˜ฆ๐˜ข๐˜ณ๐˜ช๐˜ฏ๐˜จ ๐˜ค๐˜ข๐˜ณ๐˜ฆ ๐˜ฑ๐˜ณ๐˜ฐ๐˜ท๐˜ช๐˜ฅ๐˜ฆ๐˜ณ ๐˜ข๐˜ฃ๐˜ฐ๐˜ถ๐˜ต ๐˜ธ๐˜ฉ๐˜ฆ๐˜ต๐˜ฉ๐˜ฆ๐˜ณ ๐˜ข ๐˜ค๐˜ฐ๐˜ค๐˜ฉ๐˜ญ๐˜ฆ๐˜ข๐˜ณ ๐˜ช๐˜ฎ๐˜ฑ๐˜ญ๐˜ข๐˜ฏ๐˜ต ๐˜ช๐˜ด ๐˜ณ๐˜ช๐˜จ๐˜ฉ๐˜ต ๐˜ง๐˜ฐ๐˜ณ ๐˜บ๐˜ฐ๐˜ถ.

"I was born with normal hearing, but it began to slowly decline when I was around 9 years old. Fast forward and I got my...
29/05/2025

"I was born with normal hearing, but it began to slowly decline when I was around 9 years old. Fast forward and I got my first implant 2017, at the age of 45 - the AB Naรญda Q70. Early 2023, I got my second implant and was upgraded to Marvel CI on both ears. I did not actively chose AB on purpose. In Sweden it is a bit different, but one of my brothers got an implant roughly 1 year before me and he was very satisfied with his Naรญda Q70. So I asked the surgeon if I could chose the same one. I never regretted that choice.

Having a has impacted me in an extremely positive way! I can talk in phone again, which wasn't possible at all the last years before my first implant. My "normal me" is back on track again, meaning that the normal extrovert Robert is back. :-) If it wasn't for my precious implants, I'd never got the chance to live and work abroad. I've lived in North Carolina since 2023. And most importantly; I can listen to music again, which I do a lot๐Ÿฅฐ

The pictures are showing me swimming with my AquaCase and running a race with my Waterproof Battery." -



Note: The views expressed in this post are those of the author. Each person's situation is unique so your experience may not be the same. Talk to your hearing healthcare provider about whether a cochlear implant is right for you.

When Sueโ€™s hearing aids werenโ€™t enough to allow her to live her most fulfilling life, she began to research the benefits...
26/05/2025

When Sueโ€™s hearing aids werenโ€™t enough to allow her to live her most fulfilling life, she began to research the benefits of cochlear implants. After seeking multiple opinions, she decided to get Advanced Bionics cochlear implants, which came with a supportive team and the ability to use Remote Programming.

Read about Sue's journey from hearing aids to cochlear implants in our latest blog post: https://www.advancedbionics.com/com/en/home/communities/1/ab-connections-blog/blog-articles/hearing-aids-to-cochlear-implants-sue-prichards-story

"When my daughter Alana was just 4 years old and about to get her first cochlear implant, there was one thing she was lo...
19/05/2025

"When my daughter Alana was just 4 years old and about to get her first cochlear implant, there was one thing she was looking forward to most of all... to be able to hear in the water.
A little water baby from the start, she spent most of her swimming lessons underwater, tumbling around and earned the nickname 'the washing machine' from her teacher. However it was tricky learning to swim without her hearing aids.

One of the main reasons we chose Advanced Bionics was for design of their waterproof cases, which we believed would be really safe and secure for all her water activities. Little did we realise at the time that one day she would be competing regularly in Artistic (aka synchronised) swimming competitions which would involve her diving, hanging upside down in the water for extended periods, lifting her teammates in a tower of multiple bodies underwater and oh, having her hair covered in gelatin!

We are so glad we made the decision to go with AB! Her incredible AB cochlear implants and their waterproof cases take multiple trips to the swimming pool each week and give her so much joy in letting her hear her teammates and coaches, and perform in time to the music. They get attached to her bun for competitions, and her goggles for normal training sessions, and the coaches use an FM system so she can hear instructions clearly (well, when sheโ€™s above water!).

Last year, Alana was part of Cheltenham Artistic Swimming Club's 12 and under team who performed and came third at the National Combo Club, following their win the South West regional competition the month before. Later in the year she also came away from Plymouth with medals in both figures and duets.
None of this would be possible without her amazing "ears". We are so grateful to Advanced Bionics for making it all possible. ๐Ÿ’™โ€

Thank you so much for sharing your story โ€“ what an inspiration Alana! ๐Ÿ‘

01/01/2025

๐ŸŒŸ As we welcome 2025, we are grateful for the opportunities to continue contributing to better hearing.

This new year, we remain dedicated to supporting better outcomes through innovation, collaboration, and care.

Wishing you and your loved ones a healthy and fulfilling year ahead. Happy New Year! ๐ŸŽ‰

"Santiago was diagnosed with severe bilateral   when he was less than 1 year old. We decided as a family that we wanted ...
29/12/2024

"Santiago was diagnosed with severe bilateral when he was less than 1 year old. We decided as a family that we wanted to give him the opportunity to have a life full of sounds and verbal language.

We chose AB for our sonโ€™s life because it was the recommended brand by his surgeon. She had two options to offer us, but AB was, according to her, the best on customer service, technology functions and hearing quality. She was so right about all of that. Santiago has been a bilateral user since he was 2 years old. A few months ago he made an update to Marvel.

He is a happy boy and his cochlear implants are his magic ears. Our family is so blessed to have decided to do his surgery at a very young age. We love our magic ears!"

Find more stories from people with cochlear implants: https://www.advancedbionics.com

Address

2 Breaks House, Mill Court
Cambridge
CB225LD

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Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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