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11/11/2025

Do you have any questions about using the CUE device?

👉 Please visit our dedicated FAQ page, where we’ve carefully updated the information to ensure accuracy and clarity for you. You’ll find answers to topics like Bluetooth setup, airport security, and much more.

At Charco, we’re committed to continuously improving the support we provide. Your feedback helps us refine our resources and better serve our community. If there’s anything more we can do, please let us know.

🔗 Explore the FAQ page: www.charconeurotech.com/faq

06/11/2025

If you would like to hear more about life with Parkinson's from different perspectives try listening to the !

👉 A podcast about life with Parkinson's!

Movers and Shakers finds six friends – Rory Cellan-Jones, Gillian Lacey-Solymar, Mark Mardell, Paul Mayhew-Archer, Sir Nicholas Mostyn and Jeremy Paxman – gathered in a Notting Hill pub to discuss the realities of life with Parkinson's and maybe find a few silver linings!

https://www.moversandshakerspodcast.com/

04/11/2025

Fred reached out to share his experience with his CUE device and our community support team, in his email he said;

"It has changed my life so when it failed or I damaged it I feared the worst, but I need not have worried Charco have been brilliant from start to finish... Good old fashioned service...."

We’re delighted to hear that the CUE device has made a significant difference. Thank you for sharing your experience with us. We're always grateful to hear how the CUE device is making a difference.

The CUE device is a non-invasive, wearable medical device for people with Parkinson’s to improve movement and quality of life, with just the simple push of a button.

👉 Learn more: www.charconeurotech.com
👉 Share your story: https://share-eu1.hsforms.com/2tPb0OGqtRhyRe-MZC_nS-Qfnl8v

30/10/2025

It's important that the adhesive patches are applied to the body correctly in order to ensure that the CUE device can be used as intended, please refer to the tips below.

[Body Side Adhesive]
✅ Ensure that when the body side patch is applied to the surface of the skin, no edges are folded under. This will reduce the chance of the adhesive needing to be replaced prematurely. If an edge is folded under, the adhesive should be replaced to ensure proper use of the CUE device.
✅ Please don't reattach a used adhesive patch as the adhesive is not intended to be reapplied to the body once it has been removed
✅ If the adhesive patch becomes wet after bathing and showering, gently pat the adhesive patch dry to avoid lifting the edges, if you do notice that an edge is starting to lift then that is an indication that the adhesive patch should be replaced.
✅ Ensure that the patch is clean and free of any lint to
ensure that the CUE device can be attached to it as intended.

[Device Side Adhesive]
✔️ Ensure that all edges of the device side adhesive patch are firmly attached to the CUE device, if an edge is starting to lift then this is an indication that the adhesive patch should be replaced.
✔️ When attaching a new adhesive patch to the CUE device, please ensure that the gold contacts on the back of the CUE device are not obstructed by the adhesive patch, in doing so, they can hinder the charging of the CUE device.
✔️ Ensure that the device side patch is clean and free of any lint to ensure that the CUE device can be attached as intended.

27/10/2025

We would like to thank Parkinson's UK for inviting us to Par-Con, the Parkinson's community convention. It was a fantastic chance to meet so many members of the community and talk about how the CUE device can help with managing the symptoms of Parkinson’s. We were pleased to be given the opportunity to demonstrate the CUE1+ and answer all your questions.

If you would like to arrange a visit for your own group or event, you can do so here

23/10/2025

"So with Parkinson's, you know, you need to do better. So you try harder, but it doesn't make any difference. But now with this going, you try harder and it does make a difference."

The CUE device user in this footage explains how they feel the device benefits their fine motor skills. They talk about the frustration of trying harder without making any difference then once wearing the CUE device they feel that their efforts do have an impact.

We’re so happy to hear that the CUE device has made a real difference for you,. Thank you for sharing your experience with us. We're always grateful to hear how the CUE device is making a difference.

👉 Learn more: www.charconeurotech.com
👉 Share your story: https://share-eu1.hsforms.com/2tPb0OGqtRhyRe-MZC_nS-Qfnl8v

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21/10/2025

We are very excited to attend Par-Con this weekend hosted by Parkinson's UK. Par-Con is your Parkinson’s community convention about living well with Parkinson’s. The programme for this event can be found by following the link below:

👉https://www.parkinsons.org.uk/research/par-con-2025-programme

Online tickets are still available for this free event. You can find out more information and book your tickets by following the link below.

Day 1: Friday 24 October, 9.30am to 6pm
Day 2: Saturday 25 October, 9.30am to 3pm

👉 https://www.parkinsons.org.uk/get-involved/par-con

14/10/2025

"It was giving me the the rhythm of walking." - CUE Device User

The CUE1+ is a non-invasive wearable device for Parkinson's. The device utilities cueing and focused vibrotactile stimulation to reduce symptoms of slowness and stiffness resulting in improved posture and movement.

This footage shows how the CUE device has benefited these users with their mobility. One of the users explained the benefit of the device and described how he could feel the presence.

👉 Learn more: www.charconeurotech.com
👉 Share your story: https://share-eu1.hsforms.com/2tPb0OGqtRhyRe-MZC_nS-Qfnl8v

09/10/2025

Our Community Support team are here to support you with any queries or issues you may experience with your CUE device. They would also love to hear any feedback you might have regarding our support or about the CUE device itself.

The team can be contacted via our website by following the links below;

https://charconeurotech.com/contact-us/
https://charconeurotech.com/support/technical-issue-or-refund/

You can also reach them by email;

info@charconeurotech.com or support@charconeurotech.com

07/10/2025

"I was moving as I if I didn't have Parkinson's."

This CUE device user explains how she feels when she uses her device. We are always so excited to receive your feedback. Thank you for sharing your experience with us.

If you would like to find out more about the CUE device or share your feedback with us please follow the links below;

👉 Learn more: www.charconeurotech.com
👉 Share your story: https://share-eu1.hsforms.com/2tPb0OGqtRhyRe-MZC_nS-Qfnl8v

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02/10/2025

are pleased to announce the date for Par-Con 2025. Par-Con is your Parkinson’s community convention about living well with Parkinson’s.

Online tickets are still available for this free event. You can find out more information by following the link below.

Day 1: Friday 24 October, 9.30am to 6pm
Day 2: Saturday 25 October, 9.30am to 3pm

👉 https://www.parkinsons.org.uk/get-involved/par-con

Address

Wellington House
Cambridge
CB11BH

Telephone

+442081640844

Website

http://www.charconeurotech.com/

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