30/10/2025
A tragic story, and the investigation exposed a culture of fabricating records at the mental health trust involved. This is something that, through our safe staffing forum, UNISON knows is a cultural issue in NHS trusts across the country.
The ongoing drive to improve and maintain healthcare metrics, not least, those that focus on patient “roundings”, when staffing levels do not allow the desired standard of patient care, has led to a similar culture in many UK trusts.
Our advice to members, especially in light of these findings: Make sure you document accurately. If you looked in on the patient at 1423hrs (because you were busy with other patients and couldn’t do it at 1400hrs), document that time on the records. If you completely missed a check because you were too busy, don’t put a time in, document (briefly) the reason it was missed, and escalate the staffing issues though incident reports, and to your UNISON team.
Most importantly, if a colleague or line manager ever tries to force you to fabricate patient safety records, confirm the conversation in an email, and cc your union rep (if you haven’t got one, go to joinunison.org).
If in the next month, PLEASE also report the shift via the safe staffing survey (see QR code in previous post. This takes seconds, and gives us the data to confront trusts about this issue).
UNISON’s Only Enough is Enough campaign is making a difference, but we can only do so with your help. Stand up for your right not to be scapegoated for institutional failings and for decision makers who deem your day to day working conditions as acceptable to start taking responsibility for said decisions.
Solidarity,
Dave (Branch Chair)
Nursing student Cerys Lupton-Jones died after failures in the care she was given at Park House mental health unit, which was run by Greater Manchester Mental Health NHS Foundation Trust and has since closed. The coroner at the inquest into her death pointed to a culture that enabled staff to falsify...