Fairwater Health Centre

16/12/2025

The surgery will be receiving a routine Health Inspectorate Wales visit on 22.01.26. As part of the process HIW are seeking patient feedback on the service provided by the surgery. Their online questionnaire can be filled out at https://www.smartsurvey.co.uk/s/WVYRX1. Alternatively, you can get a paper copy from reception.

15/10/2025

The annual patient survey for 2025 is open to complete. The purpose of the survey is to share your experience of using Fairwater Health Centre, what you find good about the service and what you think we can improve.

You can fill out an on line copy by following this link: https://forms.office.com/e/wVdXins6pU

Paper copies are available for reception in English, Welsh, easy read English and easy read Welsh versions.

19/06/2025

The met office are forecasting high temperatures today (19.06.25), tomorrow and into the weekend. Hot weather can have a serious impact on people's health especially those who are old, very young or have pre-existing health conditions (asthma, COPD, risk of heart attack or stroke, kidney disease, diabetes, pregnant.

Avoiding heat related health issues is easy to do and avoids extra strain on the NHS and care systems.

For further advise on what to do go to the Public Health Wales website: Extreme Hot Weather - Public Health Wales

Beware of the symptoms of heat problems in vulnerable people: Cramps, rashes, dizziness, fainting, swelling (especially ankles), heat exhaustion/stoke, dehydration.

Wear appropriate sun cream if out in the sun.

14/05/2025

The surgery will start using the new EPS from 17 June 2025.

This means that prescriptions will now be sent directly to pharmacies also using EPS, so there is no need to collect a paper prescription form from the surgery.

Patients will need to go to a local pharmacy and ask to nominate that pharmacy as were the prescriptions will be sent. Repeat medication can still be requested in the normal way and can now also be requested using the new NHS Wales app (see separate news item for details).

The main difference is patients will no longer have the tick list on the right hand side of the prescription form, but can request a dispensing token, which should list all the medication prescribed when they collect medication from the nominated pharmacy.

Please see the link for further information on EPS: EPS for patients - Digital Health and Care Wales

We anticipate that it may take slightly longer to get requests processed and issued in the first few weeks after we start using EPS. Please bear with us during this initial period and plan ahead if you have regular repeat prescriptions.

14/05/2025

28/03/2025

In line with Welsh Government access standard and provide an idea of the level of work carried out by the Practice, below is a dashboard showing a range of national indicators with figures drawn from the Practice’s records. This aims to give a transparent, standardised approach to reporting activity within the Practice and how it is communicated to the public. The figures shown are from January 2025 and will be updated when more up to date figures become available.

13/12/2024

Volunteer Patients in Examinations
We are looking for volunteers to help us to assess the next generation of doctors.
A vital part of medical student training involves students examining ‘volunteer patients’.
If you would like to help us, please contact us via one of the following:
Phone: 02920 687770
Email: UGMedicPatients@cardiff.ac.uk
Or register your details on the QR code.
Once we receive your details, we will contact you with further information.

06/12/2024

If your repeat prescription runs out between 23rd December and 3rd January, please submit your request by 18th December.

Thank you

06/12/2024

The surgery will be closed on the following dates:

25th December
26th December
1st January

Other than those dates, normal opening hours apply.

08/10/2024

In line with Welsh Government access standard and provide an idea of the level of work carried out by the Practice, below is a dashboard showing a range of national indicators with figures drawn from the Practice’s records. This aims to give a transparent, standardised approach to reporting activity within the Practice and how it is communicated to the public. The figures shown are from August 2024 and will be updated when more up to date figures become available.

18/09/2024

Due to a delay of the delivery of flu vaccines, we need to cancel all adult flu appointments currently booked up to 1st October. We are currently in the process of calling patients to rebook appointments. Apologies for the delay and changes.

If you have not received a call up or cancellation notification up to 1 day before your appointment please call us on 02920566291.