What are the opening hours?

Monday 8:30am - 4:30pm Tuesday 8:30am - 4:30pm Wednesday 8:30am - 4:30pm Thursday 8:30am - 4:30pm Friday 8:30am - 4:30pm

Hafod Care

We provide a wide range of care and support services across Bridgend, Cardiff, Merthyr Tydfil, Rhondda Cynon Taf, Torfaen and the Vale of Glamorgan.

Hafod is a socially conscious, not-for-profit organisation providing housing, care and support services across south Wales. Our colleagues work together with purpose and pride, delivering services that make a real difference to our customers and communities. We deliver high-quality affordable homes and support for people to maintain their independence and well-being for as long as possible. We also provide care to people in their own homes, in supported housing or in our residential care and nursing homes. Our ambition is to transform housing, health, social care and support in order to improve the well-being of our customers and our communities. Our care services include:

• Residential care and nursing homes
• Tenant support services
• Domiciliary support
• Extra care
• Supported housing

29/12/2025

Join our team as a Customer Experience Specialist!

Love delivering great service? We’ve got the perfect role for you!
✅ Permanent, full-time (36 hrs)
✅ Mon-Fri
✅ Flexible working plus 1 day WFH
✅ Based at our Cardiff Head Office
Be part of a busy, friendly team making a real difference for our customers and communities.

👉 Click here to find out more and to apply: https://orlo.uk/specialist_B90jd
Don’t wait - applications close soon!

25/12/2025

Merry Christmas 🎄

24/12/2025

We’re looking for someone with expertise in finance, audit, risk or assurance to help influence the future of Hafod as our Independent Committee Member.

You’ll play an important role in supporting strong governance across Hafod, ensuring we deliver positive outcomes for our customers, communities and colleagues.

We’re keen to hear from people motivated by social impact, passionate about improving lives and confident in strategic decision-making. Previous experience isn't essential as we'll help you become confident in your new role.

Explore the full details of this exciting opportunity at: https://orlo.uk/QxVys

23/12/2025

We’re hiring for a Customer Experience Specialist! 🌟
Do you love helping people and making their experience the best it can be? Join our amazing team at Hafod and play a key role in delivering outstanding service to our customers and communities.

What’s in it for you?
✔ A supportive team
✔ Opportunities to grow
✔ A role where you make a real difference

Apply now and start your journey with us!
👉 Click here to find out more and to apply: https://orlo.uk/specialist_oOAfX
Don’t wait - applications close soon!

22/12/2025

💜 Family feedback 💜

"Wonderful impression for my first visit to inspect home for my mum. Mum is very well cared for. The staff are wonderful and go that extra mile to make sure Mum is happy and content. Mum enjoys the activities and they make sure she is included. I cannot thank the staff enough for the care they show my mum, cannot fault anything within this home."

Life at Picton Court is all about creating a warm, welcoming environment where everyone feels at home. From daily activities and delicious home-cooked meals to simply having a chat over a cup of tea, we want our residents to feel part of a close-knit community, with the freedom to be as independent or as supported as they wish.

Find out more: https://orlo.uk/NIBhW

18/12/2025

Join our Board and help shape the future of Hafod ✨

You don’t need previous Board experience! We’re looking for someone motivated by social impact, passionate about improving lives, and confident in strategic decision-making.

If you have experience in care, health, social care, or customer focused environments, we're particularly keen to hear from you!

👉 Discover everything that comes with being a Board Member at Hafod, full details here: https://orlo.uk/8IQCc

17/12/2025

Receiving positive feedback is such a joy for our colleagues. It reflects the hard work they put into creating safe, caring and vibrant environments for our residents.

If you're looking for a care home for a loved one, visit our website to find out more about our services: https://orlo.uk/tZ9Lp

12/12/2025

With the rise in flu cases and other winter illnesses circulating, it is a mandatory requirement for all visitors, colleagues and contractors to wear a face mask when at our care homes until further notice.

Masks are available at each of our homes for visitors to use.

If you’re feeling unwell, please postpone your visit until you are feeling better.

We are grateful for your support in helping us to protect our residents, colleagues and other visitors during this time.

11/12/2025

💜 Family feedback 💜

On Saturday 18th October, my mother was able to celebrate with a large group of family and friends in a special room in Cwmbran House. It was a fantastic celebration. A beautiful cake was provided for this special 100th birthday. Staff were warm, welcoming and professional, before, during and after her birthday. They were genuinely excited with us, such an occasion. Many guests mentioned the hospitality, space, and atmosphere of the home, thank you so much, a fantastic time was had by all.

We love to celebrate your special occassions with you.

Learn more about our care services: https://orlo.uk/A5LWp

10/12/2025

Our Customer Experience phone lines will be unavailable on Friday 12 December due to training.

You can still get in touch with our care homes directly, using the contact details available here - https://orlo.uk/WGB94

For non-urgent queries, you can:
➡️ Email us at enquiries@hafod.org.uk
➡️ Fill in our ‘Contact us’ form: https://orlo.uk/dDT4A

Our team will be available day again from 8.30am on Monday 15 December.

Thank you for your understanding.

09/12/2025

🌟 Wow! Take a look at our magical winter wonderland scene at Brocastle Manor Care Home.

🎄 Big thanks to Dave our handy man who's created this wonderful Christmas scene from scratch for residents and visitors to enjoy.

08/12/2025

A massive thank you to everyone who joined us at Woodcroft's Winter Fete recently!
From festive stalls and delicious treats to fun activities and community spirit, the day was filled with joy, dancing and laughter and a whole lot of Christmas cheer! 🎅
The event was truly special, and we’re so proud to see our community come together 💜

Address

St Hilary Court, Copthorne Way, Culverhouse Cross
Cardiff
CF56ES

Opening Hours

Monday	8:30am - 4:30pm
Tuesday	8:30am - 4:30pm
Wednesday	8:30am - 4:30pm
Thursday	8:30am - 4:30pm
Friday	8:30am - 4:30pm

Telephone

+448000248968

Website

http://www.hafod.org.uk/

Alerts

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