North Cardiff Medical Centre

13/03/2026

🚫 Missed Appointments – Please Let Us Know

In February, the following appointments were not attended and could not be used for other patients:

• GP appointments: 17
• Nurse appointments: 35
• Phlebotomy appointments: 32

Each missed appointment is time that could have been offered to another patient who needs care.

If you’re unable to attend your appointment, please contact the surgery as soon as possible so we can offer it to someone else.

Appointments can be cancelled or rearranged by calling the surgery or through the NHS Wales App.

Thank you for helping us make the best use of our appointments and support all our patients 💙

11/03/2026

📌 Helpful Reminders – Please Save or Share

Just in case you need an update, here are some useful reminders that you may wish to save for future reference or share with family members or carers.

🌐 Practice Website
For the most up-to-date information on our services, please visit our website:
👉 https://www.northcardiffmedicalcentre.co.uk/

📱 NHS Wales App
You can use the NHS Wales App to:
• Book appointments
• Order repeat prescriptions
• View recent test results
👉 https://app.nhs.wales/login

🏥 Our Surgery Locations
📍 Excalibur Drive
Excalibur Drive
Thornhill
Cardiff
CF14 9BB

📍 Thornhill Road
67 Thornhill Road
Llanishen
Cardiff
CF14 6PE

📞 Contact Us
To speak with a member of our reception team, please call:
029 2076 4444

Thank you for your continued support 💙

10/03/2026

🩺 Borrow a Blood Pressure Monitor – Free with Your Library Card!

Did you know you can now borrow a blood pressure monitor from Cardiff and Vale of Glamorgan Hubs and Libraries?

✔ Check your blood pressure at home
✔ Borrow using your library card
✔ Available from Cardiff and Vale of Glamorgan Hubs and Libraries

Don’t have a library card yet? No problem!
Simply visit your local Hub or Library and join for free today.

Keeping track of your blood pressure is an important step in looking after your health – why not take advantage of this free service?

04/03/2026

Activity data - January 2026

21 days - amounted to an extremely busy month with increased telephone calls, prescription requests and fit notes being issued. An extra 10k of prescription items were ordered in January .

Please see our website on tips for making an appointment. We release routine appointments online and can be booked via the NHS Wales app (subject to availability)

26/02/2026

📢 Patient Survey 📢

We’re currently looking at the impact of the practice enabling the test results feature within the NHS Wales App.

As part of this work, call-volume data and app usage trends have been reviewed, and we are now inviting patients to share their experiences. Your feedback will help us better understand how this digital change is impacting communication and service delivery.

Your views are extremely valuable. The findings will help inform decisions within our practice and may also contribute to wider learning across Wales as digital services continue to evolve.

📝 The survey is short and will only take a few minutes
🔒 Participation is voluntary and anonymous
📅 The survey closes on 9th March

Thank you very much for your time and support — your input really makes a difference.

https://forms.office.com/Pages/ResponsePage.aspx?id=-REPTm4EBUWcuNshUjEeIcVAwuoLoa9Clkno7UV2r9BUMklWTU4zUVhETlBXRE43M0VPQTVJT09ZVS4u

09/02/2026

NCMC Activity Data -December 2025
21 working days

09/02/2026

NCMC Activity Data -November 2025

Busy with Prescriptions in readiness for the festive season

27/01/2026

📢 CHANGES TO WOUND CARE SERVICES 📢

North Cardiff Medical Centre has always strived to deliver high quality care to its patient population. Over several years, as you may be aware, wider GP funding continues to be reduced with all surgeries feeling this impact. NCMC is no exception to this.

One service provision we have continued to deliver despite these funding issues has been wound care. Unfortunately, the demand for wound care from our surgery has grown significantly and disproportionately to the funding provided, to the detriment of other core services we want to provide for you.

- Wound care in 2025 required 50% of our nursing appointments and was supported by a funding stream that represents only 6% of our annual nursing budget. As you can imagine the situation is sadly no longer sustainable.

As a result, the partnership has made the very difficult decision to hand back all wound care services to CAV UHB with effect from 2nd February 2026. This will now be provided by the health board in specialist treatment rooms with the district nursing team. Should you need to access wound care moving forward you can book this by contacting the booking line on 02920444501.

We understand this may be disappointing to some patients, but please can we remind everyone to treat our staff with kindness and respect whilst they deal with any queries you may have related to this change.

The Partners
NCMC

19/01/2026

Your local Pharmacist should be your first port of call, and your Primary Choice, for healthcare advice and treatment for minor illnesses, such as coughs, colds, headaches and diarrhoea.

16/01/2026

Norovirus (aka the winter vomiting bug) causes vomiting and diarrhoea. It’s unpleasant, but usually clears up in about 2 days.

Help protect yourself and others with these simple steps:

Do:
🧼 Wash your hands regularly with soap and water
🧽 Keep household surfaces clean
Don’t:
🚫 Share towels, flannels or toothbrushes
🚫 Eat raw or unwashed food

If you have symptoms of Norovirus, it’s important to stay home for 48 hours after they clear.

17/12/2025

🟣 Rubella: What You Need to Know 🟣

Rubella is a contagious viral infection that is often mild—but it can be extremely serious during pregnancy.

The short explainer uses the 4Ts framework to highlight the key facts:
✔️ Type – what rubella is and common symptoms, including mild fever, sore throat, swollen glands, and a rash that starts on the face
✔️ Transmission – how it spreads through coughs, sneezes, and close contact, often before symptoms appear
✔️ Threat – why rubella is dangerous in pregnancy, with risks such as miscarriage, stillbirth, and serious birth defects
✔️ Treatment & Prevention – why there’s no specific treatment and how the MMR vaccine provides the best protection

💉 Vaccination is essential to protect individuals and prevent outbreaks.
Rubella may be mild for some—but the risks in pregnancy are too serious to ignore.

Rubella, also known as German measles, is a contagious viral infection that typically causes mild symptoms—but it can be extremely serious during pregnancy.I...

04/12/2025

Please check that your next of kin details are up to date with the practice.

A quick update can make a big difference in an emergency.

📍Visit our website to update your contact details.

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