React

21/04/2026

Congratulations to St John’s House in Cardiff on receiving an excellent Provider Assessment Report from the QAIS Team and successfully maintaining their 3 Qs status as part of the National Collaborative Framework for Adults (18+) in Mental Health and Learning Disabilities in Wales.

A fantastic achievement that reflects continued commitment to high-quality care and support.

"The auditor observed staff treating residents with care and all residents seemed happy and comfortable in their surroundings."

“All care and support plans were contemporary and personalised."

"Staff at the home were observed to be engaging with residents and planning daily activities. Residents and staff were noted to have good rapport and residents appeared comfortable with manager and staff."

"The environment was clean and well maintained. Resident’s areas were personalised to their taste and made homely."

https://www.reactsupportservices.co.uk/our-services/st-johns-house/

Our shared houses and self-contained apartments form part of our unique 5 stage recovery model. This allows individuals to move on to more independent living settings within the same organisation and offers seamless transition with better outcomes and cost reductions.

17/04/2026

for March goes to Jamie-Leigh!

"Jamie-Leigh has been incredibly supportive of all staff and consistently demonstrates a positive attitude at work. Her dedication and encouragement boost team morale and help build everyone’s confidence. She is an extremely reliable member of staff who always supports the team and ensures individuals remain at the forefront of the care she provides!"

"Jamie-Leigh has managed some particularly challenging shifts with calmness and professionalism. She takes on additional responsibilities without hesitation, and no task is ever too much to ask."

"Many staff members have expressed their appreciation for the support Jamie-Leigh offers. She adapts her approach to meet the needs of different individuals and is able to achieve positive outcomes, even with those who may initially be reluctant to engage."

Congratulations Jamie-Leigh! 😊

14/04/2026

Great session today in our Leadership and Management Development Programme, led by Responsible Individual, Haydn Osborne and Senior Manager, Karolina Merry.

We focused on reducing restrictive practice and building confidence in having challenging conversations, with valuable input from our Senior Support Workers. A strong step towards more person-centred, empowering support.

04/04/2026

In the lead up to Easter, our amazing staff team have been busy creating lots of fun and meaningful activities with the individuals we support. From making chocolate Easter nest cakes, doing crafty activities and quizzes. It’s been lovely to see everyone getting involved.

We were also delighted to welcome two special visitors, React’s very own Easter Bunnies! They hopped around our services delivering Easter eggs to our Individuals staff team.

Wishing everyone a Happy Easter!

27/03/2026

It’s been a busy but rewarding week!

We continued our annual tradition with a visit to St Fagans, led by our Responsible Individual, Haydn, during the beautiful spring season. It’s always a highlight, especially during the lambing season.

Alongside that, we were proud to host our Newport service’s very first RI Forum, an important step in bringing people together, sharing ideas, and building stronger connections across the community.

Grateful to be part of such meaningful work and looking forward to what’s next!

20/03/2026

This week we’re celebrating Nutrition & Hydration Week. We know that looking after your body plays an important role in supporting mental wellbeing.

To support this, we’ve put together fruit and water boxes to share across our services. Alongside this, we have provided resources developed by one of our Deputy Managers, Viv, who has a real passion for nutrition and promoting healthy living. It’s been great to see our services getting involved, one service has been busy creating different fruit smoothies!

18/03/2026

Today marked the final session of our Team Learning Forum series, focusing on person-centred care and alcohol and substance misuse awareness training.

A huge thank you to our Clinical Nurse Specialists Deb, Dena and Julie, along with Referrals Manager, Alex, Senior Manager, Karolina, and Registered Manager, Jenna for delivering insightful sessions.

We also want to thank all of our staff team for their engagement and active participation throughout.

12/03/2026

for February goes to Emma!

"I’d like to nominate Emma for Employee of the Month for her great attitude and the positive impact she has on the team. Recently, she dealt with a particularly challenging incident with real calm and empathy. She stayed level-headed under pressure and handled the situation in a way that really showed her professionalism and commitment to doing things the right way."

"On top of that, Emma consistently brings a positive energy to the team. She’s approachable, supportive, and always willing to help out wherever needed. You can count on her, and she’s someone the team truly appreciates working with."

Congratulations Emma!

08/03/2026

Celebrating the women who lead with compassion.

This International Women’s Day, we recognise our incredible Registered Managers, whose leadership, dedication, and commitment help ensure the individuals we support receive the highest quality care every day.

Here they are celebrating React being named the Winner of the Welsh Care Employer award at this year’s Great British Care Awards, a reflection of the passion, professionalism, and teamwork across our organisation.

Today, we also want to thank all the amazing women across React who make such a difference in social care every single day.

02/03/2026

It was St David’s Day yesterday, and our services proudly celebrated Welsh culture in many different ways!

Some got busy in the kitchen making Welsh cakes, others prepared a traditional breakfast, and one service even enjoyed a Gavin and Stacey watch party together.

However you chose to celebrate, we hope you had a lovely St David’s Day!

Dydd Gŵyl Dewi hapus

25/02/2026

Today at our Supported Living service in Newport, our Clinical Nurse Specialist, Deb and Referrals Manager, Alex held a Healthy Living Workshop.

The session focused on promoting positive lifestyle choices, covering topics of healthy eating, hydration, importance of a nutritious and balanced diet, keeping active and ways in which healthy living can be affordable and accessible for everyone.

We hope everyone that attended enjoyed this session.

24/02/2026

React is proud to represent Wales at the Great British Care Awards National Finals, taking place this Friday in Birmingham, as the Wales Region winner of the Care Employer Award and a National Finalist.

Being recognised as a leading employer in the care sector at a national level is a significant achievement for React. It reflects the strength of our organisation and, most importantly, the dedication, compassion, and professionalism of our colleagues who deliver high-quality care every day.

The Care Employer Award represents a commitment to creating a positive, supportive working environment where colleagues feel valued, empowered, and inspired to deliver outstanding care. It recognises organisations that invest in their people, champion wellbeing and development, and lead with integrity and purpose.

We are honoured to stand alongside outstanding organisations from across the UK to celebrate excellence in care. Best of luck to all finalists, we look forward to a fantastic evening celebrating the very best of our sector!