Birchgrove Surgery

03/02/2026

Please see our activity data 📊 for January 2026

27/01/2026

* IT issue now resolved *

Please note we are currently unable to access our clinical system (EMIS)

We can still take phone calls, however we are unable to gain access to any patient records.

We will update our patients via Facebook once we are back online.

Thank you

Birchgrove Surgery

26/01/2026

👁️ Urgent eye problem? Don’t wait! Your local optometrist (optician) can help if you’re in Cardiff or the Vale of Glamorgan and experiencing:

• Sudden vision changes
• Eye pain, discomfort or redness
• Flashes or floaters
• Minor eye injuries

You do not need to see your GP or go to the Emergency Unit (A&E) first.

Through the NHS Wales General Ophthalmic Service, trained local optometrists can assess, diagnose, and manage most urgent eye conditions, including access to advanced tests, with free urgent appointments when clinically needed.

Care closer to home. Faster access. Direct links into hospital eye services when required. Find your nearest participating optometrist here 🔗 ⬇️

👀 Have you used the Urgent Eye Problem service in Cardiff or the Vale of Glamorgan? We’d love to hear your experience and share patient stories to help others access care sooner. Please drop us a message.

22/01/2026

If you have a urinary tract infection (also known as a UTI, Cystitis, a water infection) your local community pharmacy can help under the NHS Common Ailments Service.

If you’re female, aged 16 to 64 and think you have a UTI, a pharmacist can assess you and may be able to offer treatment.

The pharmacist will see you in a private room, assess your symptoms and provide antibiotics if they’re needed.

You don’t always need an appointment, but it’s best to call ahead to check a pharmacist is available.

For more information and to see if your nearest pharmacy offers the service, visit the NHS 111 Wales website 🔗 ⬇️

22/01/2026

Antibiotics don’t treat colds or flu.

These illnesses are usually caused by viruses and are mostly self-limiting, whereas antibiotics only work on bacteria.

Let’s handle antibiotics with care and keep these life-saving medicines effective.

21/01/2026

19/01/2026

Norovirus (aka the winter vomiting bug) causes vomiting and diarrhoea. It’s unpleasant, but usually clears up in about 2 days.

Help protect yourself and others with these simple steps:

Do:
🧼 Wash your hands regularly with soap and water
🧽 Keep household surfaces clean
Don’t:
🚫 Share towels, flannels or toothbrushes
🚫 Eat raw or unwashed food

If you have symptoms of Norovirus, it’s important to stay home for 48 hours after they clear.

17/01/2026

Colds can be serious for babies and may lead to hospital care.

Visit the website for trusted guidance on:
✅ Preventing infections
✅ Recognising symptoms early
✅ Knowing when and where to get help

When you feel unwell and aren’t sure where to go, start with NHS 111 Wales. It’s a free, 24/7 service offering expert health advice.

🌐 Visit https://111.wales.nhs.uk/
📞 Call 111

12/01/2026

Being a new parent can feel overwhelming, and there’s a lot to remember. Immunisation appointments are a key part of keeping your child healthy.

Here’s a simple roadmap to help you stay on track and help protect your little one 🩵🛡️

For more information visit 👇:
https://phw.nhs.wales/topics/immunisation-and-vaccines/?utm_source=facebook&utm_medium=public+health+wales&utm_term=222a7277-3014-4df4-8403-e0389e90f87d&utm_content=&utm_campaign=

09/01/2026

07/01/2026

Here are 5 things you may not know about the NHS Wales App: 📱

1. The NHS Wales App was moved into Public Beta in 2023 and is continuing to evolve
2. All GP practices are now onboarded to the NHS Wales App
3. You can order repeat prescriptions, view prescription history and access health information via the App
4. If GPs have enabled the functionality, you can book and manage appointments on the NHS Wales App
5. Future developments include nominating a chosen pharmacy to collect medicines and tracking your prescription status.

For further information, take a look at our NHS Wales App Resource Centre
👉 https://dhcw.nhs.wales/nhs-wales-app-resource-centre/

06/01/2026

Please see our activity data recording for December 2025