Eden Medical Group Carlisle

30/12/2025

If someone’s mental or emotional state gets worse quickly, this can be referred to as a mental health crisis or a mental health emergency.

If you, or someone you know experiences this, you should get help as soon as possible.

24/7 support is available by calling NHS 111 and selecting the mental health option.

A mental health professional will listen to you and help you find the right support for you.

Find out more - https://northeastnorthcumbria.nhs.uk/here-to-help-you/looking-after-your-mental-health/

29/12/2025

Monday 29th December . Due to multiple unexpected absences within our clinical team please expect a delay in response to triage submissions. This will affect delivery of all appointments this week.
If possible please consider attending a local pharmacy for advice on minor aliments.

24/12/2025

19/12/2025

Bank Holiday Pharmacy opening. Please see below details of pharmacies open on the 3 upcoming bank holidays

15/12/2025

Please ensure your medication is order ready for the christmas period.
We required a 5 working day period for processing requests.
Please do not leave your ordering until next week.
The Surgery is closed on Thursday 25th and Friday 26th and not reopen until Monday 29th December

15/12/2025

Resident doctors are planning to strike from 7am on Wednesday, for 5 days, until 7am on Monday (22nd December).

Please attend any appointments as normal unless you are told otherwise.

We are working hard to make sure we can keep our patients and staff safe during the strikes, and minimise the impact on services as much as possible.

If you need medical help, you should still contact the NHS.

Only phone 999 if it is life-threatening. If you need other medical help, use NHS 111 online.

11/12/2025

09/12/2025

Appointment reminders. Over the next week we will be changing the IT system that sends out our automatic appointment reminders. This may lead to your receiving reminders from 2 different numbers. This is an unavoidable issue, we apologise for the inconvenience
Please attend your appointment as usual.

08/12/2025

Repeating this message as seeing again from feeds this morning that some of the practices have issues with staff illness. So just to remind to please be considerate with the other staff, as they’ll be working hard to cover. 🙏

… It’s that time of year again — winter bugs are circulating, and our primary care teams aren’t immune. In December, when services are already at their busiest, even one or two team members being unwell can have a noticeable impact.

Unlike a stage musical, there aren’t understudies ready to step in, so the rest of the team often has to juggle even more to keep things running smoothly.

Most days, they’re working flat-out, doing their best for patients under very pressured circumstances.

Not every practice will be affected, but it’s useful to stay informed. Keep an eye on your practice’s social media and communication channels — they’ll share updates if staffing issues significantly affect services.

Our simple ask: be patient, kind, and understanding. A little kindness goes a long way — especially right now. 💚💙

08/12/2025

Monday 8th December. Unfortunately due to unexpected absences within our reception team it may take us longer then usual to answer your calls today.
Where possible, we please ask you to contact us regarding your issue via our online form
https://anima.thirdparty.nhs.uk/blue/o/ca27ajede
Thank you for your kindness and understanding.

08/12/2025

Practice data from November, we would like to share some information to give you some insight going forward into our monthly workload and feedback received from patients regarding the triage system.

04/12/2025

Our school-aged immunisation team are bringing the MELISSA bus to Carlisle as a vaccination community clinic on Tuesday 9 December. It will visit:

🚌 Botcherby Family Centre from 10am to 12 midday
🚌 Morton Community Centre from 2pm to 4:15pm

If your child has missed any vaccines and needs to catch up, then pop along on Tuesday or to one of our other community clinics.

Find out more about child vaccination's on our website: ncic.nhs.uk/services/school-based-immunisation-programme