10/02/2026
LIBELLOUS SOCIAL MEDIA POSTS - SHARE!
In light of another anonymous post being shared this evening, we felt the time was right to share the following.
My husband and I have remained quiet for some time, hoping that truth and decency would prevail.
Unfortunately, over recent months there has been a deliberate attempt to damage both my personal reputation and the family business we have worked tirelessly to build, through lies, defamatory posts, fake images and AI-generated content.
False information and deeply upsetting material have been circulated about me personally, with the clear intention of harming our family-run business and the families who place their trust in us at their most vulnerable moments.
We have not spoken publicly until now, as this matter is currently the subject of an active police investigation.
The past few months have been devastating for our family, our children, our staff, and the many families we care for. However, we want to reassure our community that we hold clear evidence and those responsible are known to us. This matter is now being addressed through the appropriate legal and professional channels.
Once the police have completed their work, we intend to make a further public statement. At that stage, we will robustly refute the false allegations and misinformation that have been circulated.
We built our business from scratch on compassion, honesty and trust, and our focus as a team remains resolutely on providing the highest standard of care at life’s most difficult time. We will not allow jealousy, lies or intimidation to undermine everything we stand for.
Our values have not changed.
Our standards have not changed.
Our commitment to compassionate, dignified care remains exactly as it always has.
If anyone has any information relating to defamatory content made about Jill, Russell, our team or our company, please contact Cumbria Police on 101 quoting crime reference CRI10034201.
Thank you to everyone who has shown kindness, support and loyalty. It means more than you will ever know.
We stand strong together.
Jill & Russell
(on behalf of our entire team)