Castle Douglas Medical Group

02/04/2026

31/03/2026

Apologies but we are currently having some IT issues and are not able to book appointments or issue prescriptions.

26/03/2026

❌ Dentist ❌

The following practices are taking on new NHS Children registrations -

Lockerbie Dental
Annan Dental
Gunning Dental - Annan

16/03/2026

Our computer system is currently running exceptionally slow this morning, we are having difficulty making appointments, if your call is not urgent can you please call later in the day when we hope things will have returned to normal.

05/03/2026

Following on from the migration to your new system our check in kiosk is now in operation again, there is now an option to scan the QR code on the screen using your mobile phone, this allows you to continue checking in using your phone, hopefully this will be helpful at busy times.

04/03/2026

https://www.youtube.com/watch?v=1fGEpzrgAJc

eConsult is a way to contact your own NHS GP practice online, for free, anywhere and anytime you have access to the internet, quickly and safely. eConsult is...

02/03/2026

The Practice will be closed for the afternoon of Tuesday 3rd March to take part in a regionwide training event and will be closed from 12:30.

We will re-open as usual on the morning of Wednesday 4th March.

In an emergency you should dial 999

25/02/2026

Following the migration to our new computer system we have been overwhelmed with prescription requests, we are working through them as quick as possible, this is also having an impact for the pharmacies, so please wherever possible can you allow 7 days from ordering medication before collecting from the pharmacy.
Thank you for your co operation whilst we navigate our way through the system.

19/02/2026

Due to the clinical migration some prescriptions have taken longer to process by the practice than normal. The backlog has now been cleared, but the pharmacies will now require sufficient time to process. Apologies for any delays of inconvenience.

17/02/2026

Thank you for all your patience last week whilst our clinical data was migrated to a new system.

We have been a very early adopter of this new clinical system, and all other remaining practices in Scotland will be making this transition in the months ahead.

As it is a completely new system to us (and Scotland), there will be some teething problems, so please continue to bear with us in the weeks ahead.