Care Link

Our telecare and support services help over 15,000 people in the Wakefield District.

24/11/2025

⚠ Be vigilant this winter and beat the scammers! ⚠

Fraudsters are operating in our area and are calling customers claiming to be from Care Link and similarly named companies.

If you’re worried about a call being a scam, our team members will always be happy for you to call us back on 01977 788000.

Scammers don’t like you to put down the phone, we don’t mind!

Read more top tips through the link in the comments.

20/11/2025

❗ We know that some of our customers have been contacted by scammers claiming to be from Care Link and similarly named companies. ❗

Remember:

You can always call us back on 01977 788000 if you’re not sure.

Our team will never pressure you to stay on the line if you’re worried about a call being a scam.

Find out more through the link in the comments.

24/09/2025

*This issue has now been resolved*

We’re aware that a UK-wide connection issue is currently affecting a small number of our Care Link customers.

We’re working with our suppliers to get this fixed as soon as possible.

In the meantime, if you need us and your alarm isn’t connecting, you can reach the team 24/7 on 01977 788 000

Address

Merefield House
Castleford
WF105HX

Website

http://www.vicohomes.co.uk/CareLink

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