Modality East Surrey Medical Practice - Townhill

20/02/2026

Modality East Surrey Medical Practice in January
Here's what we got up to last month....

19/02/2026

Just found out you’re pregnant? Congratulations!
If you’re planning your maternity care in Surrey, you’ll need to complete the online self-referral form for Surrey and Sussex Healthcare NHS Trust.

This is the only way to register for maternity services, so it’s best to fill it in as soon as you can.

You can access the form here:
🔗 https://www.surreyandsussex.nhs.uk/our-services/womens-services/maternity-services/early-pregnancy/self-referral-maternity-form

If you’re unsure about anything, your GP practice will be happy to help guide you.

Pregnant, pregnancy, baby, birth, maternity. Midwife, antenatal, early pregnancy. Pregnancy test.

23/01/2026

Modality East Surrey has partnered with Holly Health to offer patients 12 months of free habit coaching (to help sleep, exercise, eating and mental wellbeing). The app may serve as an extra tool to help feel physically and mentally better.

You can sign up here:

The small habits approach involves making small but consistent changes to our daily behaviours. Holly Health supports individuals to prioritise, achieve, and sustain new healthy habits across a range of health and lifestyle areas, covering nutrition, relationship with food, sleep, mental wellbeing a...

20/01/2026

Please be aware that GPs are unable to assess or treat dental conditions. We can only provide pain relief which you can also get from any pharmacy. If you do not have a dentist, you can call 111 who can advise you about accessing emergency dental care: https://www.nhs.uk/nhs-services/dentists/

20/01/2026

Modality East Surrey Medical Practice in December
Here's what we got up to last month....

19/01/2026

This week is Cervical Cancer Prevention week. Taking care of your cervical health is one of the most important things you can do - and we’re here to make it as easy and comfortable as possible.

Cervical screening helps prevent cancer - and you have choices to make the appointment work for you.
Did you know you can:
✔ Ask for a female clinician
✔ Request a quiet or longer appointment
✔ Bring someone with you
✔ Ask for a chaperone
✔ Be added back to the recall list if you previously opted out by mistake

Been invited for cervical screening? Put your health at the top of your to-do list and book your appointment as soon as you can.
More information on the NHS website👉 https://www.nhs.uk/tests-and-treatments/cervical-screening/

19/12/2025

Modality East Surrey Newsletter - December 2025
Please use the link below to view the latest Modality East Surrey Newsletter.

Modality East Surrey Medical Practice website by Livi

19/12/2025

Christmas Opening Hours & Information

10/12/2025

Our Emergency Department is very busy. Help us help you by only using our Emergency Department (ED) for serious or life-threatening emergencies. For all other urgent health needs, consider these alternatives:

- Your GP
- NHS 111 – online or by phone, available 24/7
- Your local pharmacy – expert advice for several ailments through Pharmacy First https://bit.ly/4duHKcu
- Urgent Treatment Centre at Crawley Hospital
- Minor Injuries Units at Caterham Dene, Horsham Hospital and Queen Victoria Hospital

Choosing the right service helps us keep ED free for those who need it most. Thank you for helping us help you. Find out more https://www.surreyandsussex.nhs.uk/latest-news/important-message

10/12/2025

Modality East Surrey Medical Practice in November
Here's what we got up to last month....

08/12/2025

Modality East Surrey wins General Practice Team of the Year at National Awards

We are honoured to win General Practice Team of the Year at the General Practice Awards on Friday 5th of December.
Our merger created a single, high-performing, efficient practice serving more than 38,000 patients, underpinned by a shared clinical system, a unified digital front door and truly integrated multidisciplinary working. Since August 2024, over 84,000 medical requests have been managed, 92% through digital triage, freeing staff time and improving patient experience.

More than 1,300 appointments remain unused each month, now redirected to proactive care, frequent attender reviews and safer long-term condition management. Our birthday-month recall model, enhanced prescribing safety, daily huddles and strong culture of development have reshaped how we deliver continuity, equity and access. What unites us is a single purpose lived every day: consistent, reliable, compassionate care.

This recognition reflects the dedication of every member of our team and the belief that when we work as one, we can transform what general practice looks like for our patients and our staff.

We also want to celebrate Healthy Horley PCN, of which we are proud to be a part, for being named a finalist for Primary Care Network of the Year. Together, we’re showing what integrated neighbourhood working can achieve.

28/11/2025

Thank you to everyone who joined our virtual patient engagement session on Wednesday.

For those who couldn’t attend, you can watch the recording below.

We loved hearing feedback like:

“It has been informative and a real eye opener. So many services I was unaware of. Looking forward to getting up to speed with it all! Thank you to the entire staff for the wonderful care provided to the community.”

"What an excellent service you provide. General Practice is underfunded yet you are providing a highly efficient service and always trying to improve in response to the feedback given. The introduction of the Rapid Health triage system has given me and my family very quick access to a GP and often more than not, to the GP I usually see. Access to appointments and to the staff, is better than ever."

Your support helps us shape the future of our practices - thank you!