Leckhampton Surgery

17/11/2025

A huge thank you to our patient for the lovely homemade ginger cake🍰. It was a very thoughtful gesture, and our staff thoroughly enjoyed a slice with their coffee☕️. We would also like to extend our thanks to the patients who kindly gave us a thank-you card. Acts of appreciation like these truly help boost morale within the surgery.🙏🫶🏻

10/11/2025

Update 11/11/25 9pm : We 𝘵𝘩𝘪𝘯𝘬 this has now been resolved but we’ll be keeping a close eye on things tomorrow to be sure.
It’s been a testing few days — thank you all for your patience and understanding! ☎️

📣 We have ongoing problems with our phone lines. Thankyou for your patience.
An OpenReach engineer is expected Tuesday morning and we hope for a resolution!

05/11/2025

October Highlights!

27/10/2025

‼️Please be aware our website is still intermittently down along with all practices in Gloucestershire.

Thanks for your patience

❗GP surgery website issues – important update for patients❗

IT issues are currently affecting the system that runs many GP surgery websites nationally, including most of those across Gloucestershire.
Technical teams are working hard to fix the issues as quickly as possible. Whilst they do this, to ensure the safety of clinical systems, they have temporarily closed most practice websites.

If you need to contact your GP surgery urgently, please either phone or visit your surgery.

24/10/2025

🚨 Important Update 🚨
Due to an IT issue, all GP Practice websites across Gloucestershire have been taken offline this afternoon — this is beyond our control.

✅ The NHS App remains fully operational for appointments, prescriptions, and more.

Thanks for your patience and understanding!

📢 Update Incoming
We’ve been informed that the next update regarding the current outage will be shared on Monday morning. Thanks for bearing with us!

25/09/2025

We are lucky enough to have have a fantastic team of pharmacists supporting us at Leckhampton. Appointments are available with them by contacting reception. The team are able to discuss and advise on a wide range of things such as long term condition management, pain relief, medication queries and medication side effects.

We are also lucky enough to be supported by our community pharmacy colleagues also who are our first port of contact for minor illnesses such as tonsillitis, sinusitis, shingles and many more!!

Pharmacists play a huge role in the future of primary care, please join us in supporting them!

Rowlands Pharmacy Leckhampton
Charlton Pharmacy Cheltenham
The Spa Pharmacy
Morrisons Cheltenham pharmacy

It's World Pharmacists Day!

Thank you to all pharmacists and pharmacy teams across the country for your hard work caring for our communities. 💙

16/09/2025

22/08/2025

We have been notified that Jhoots pharmacy (Pharmacy inside Waitrose) has closed with immediate affect. All unclaimed prescriptions held with them can be redeemed at any pharmacy, by providing your NHS Number.

To nominate a new pharmacy, please use the NHS app/login- it is very easy to do!

20/08/2025

☕ Hesters Way Carer Café – A Warm Start

Recently, Steve teamed up with Hesters Way Resource Centre and West Cheltenham Medical Practice to host the very first Carer Café in Hesters Way.

Three local Carers joined us for a relaxed cuppa, a chat, and a chance to connect. 💬💙
Steve also took time to hear what Carers would love from future sessions.

📍 Next Carer Café:
🗓️ 22nd August
🕐 1–2pm
📌 Hesters Way Resource Centre

If you're a Carer nearby, come along, we’d love to see you!

11/08/2025

A huge thankyou to our very kind patients today who have brought in flowers and a huge thankyou to Rhys,Livi, Emily and Elsie for bringing in warm cookies for us!

Much appreciated as we’re battling high sickness levels across the teams.

25/07/2025

Our local pharmacies (Rowlands Pharmacy Leckhampton, Morrisons, Charlton Pharmacy Cheltenham andThe Spa Pharmacy) are set up and raring to go for these consultations!

24/07/2025

⚠️ Planned Industrial Action – Service Changes

Due to planned industrial action by the British Medical Association (BMA), we’re putting temporary changes in place to help maintain patient safety and minimise disruption.

🏥 Cheltenham A&E Update:

From 8pm on Thursday 24 July, the department will become a Minor Injuries and Illness Unit (MIIU)

☀️ Daytime (8am–8pm): Open as an MIIU from Friday 25 to Tuesday 29 July

🌙 Overnight (8pm–8am): Closed overnight from Friday 25 July to 8am on Wednesday 30 July, when full A&E services will resume

This change allows emergency care teams to work together at Gloucestershire Royal Hospital to support safe care.

🚨 When to Use Emergency Services:

Please only attend Emergency Departments if your condition is serious or life threatening.

📅 Planned Appointments:

All planned operations, outpatient clinics and procedures will go ahead unless we contact you directly.

👥 Patient Visiting:

Visiting is not affected and will continue as normal.

💻 Need Urgent Care but Not Sure Where to Go?

Visit 111.nhs.uk or call 111 for advice. The 111 team can help you find the right care and book into local NHS services if needed.

Thank you for your support and understanding.