OUR CULTURE:
-Vision:
Passionate about delivering service excellence through our people, to become the provider and employer of choice for facilities and professional services to the health, social care and public sector in Derbyshire
-Mission:
-Putting patients and our customers first
-Creating a supportive culture to help develop our people to realise their full potential
-Providing a diverse and inclusive place to work
-Creating a safe and sustainable working environment
-Open, honest and transparent communication with our people
-Using our resources wisely to maximise value. OUR STRATEGIC OBJECTIVES:
Service excellence
- Improve customer service (internal/external)
People excellence
- Improve people engagement
Adding value to our customers and shareholders
- Delivering value and commercial benefits
Commercial development
- Delivering to 3rd parties
- Additional income
OUR VALUES AND BEHAVIOURS:
-Kind, respectful & professional
We demonstrate this day in day out in how well we perform our duties, the quality of our work, present ourselves and our positive and helpful attitude to our colleagues, patients, trust staff and visitors.
-Responsive & reliable
We say what we do and do what we say. Always respond promptly, check if it meets and exceeds expectations and issues are resolved.
-Safe, clean & sustainable
We show care for the environment around us and we work in. We keep it clean and safe in a sustainable way for our colleagues, patients, trust staff and visitors.
-Empowering & creative
We feel responsible and have a license to act, when we challenge a situation, we come up with solutions and are encouraged to make decisions.
