27/02/2026
❓FAQs - CRIMINAL INJURIES COMPENSATION: HOW DOES IT WORK?
** We've created these FAQs on the back of the latest Police Reform report - which suggested that some officers still find the compensation process confusing. **
Have you been injured by a violent crime at work, while on-duty? You may be entitled to a financial award from the Criminal Injuries Compensation Authority (CICA).
Here is a complete FAQ guide to the CICA, covering which types of incidents typically qualify for compensation, the claims process as a whole, and what to do if you need help with your claim.
What is the CICA?
The CICA was established by the Government in November 2012 and is designed to compensate blameless victims of violence up to a certain threshold. Eligibility and outcomes – including award values, which range from £1,000 to £500,000 – are decided by the Secretary of State and approved by Parliament.
Can police officers apply for CICA?
While the scheme is often used by members of the public, police officers are also free to claim for compensation if they have sustained an injury in an on-duty incident.
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