Friendly Family Surgery

14/11/2025

🔊Weather and roads update: Unfortunately isn't being kind to us and we've had to close the A617 approach to Chesterfield due to Hornsbridge flooding. We've also closed Tom Lane in Duckmanton due to flooding causing an issue to vehicles.
🌧️Motorists travelling on the A6 at Darley Dale, along the stretch near Haddon Hall between Bakewell and Rowsley and Ashford-in-the-Water are also urged to drive with extreme caution due to surface water causing issues.

14/11/2025

Today is , and we're campaigning to challenge some of the common misconceptions and hurtful comments that people with diabetes receive every day. Because it’s not just a comment, or a joke. Our words matter.

14/11/2025

🩸World Diabetes Day is marked every year on 14 November 🩸

This date marks the birthday of Sir Frederick Banting – one of the founding fathers of insulin. Insulin is a treatment that has saved millions of lives around the world.

13/11/2025

Are you ready to improve your overall health and wellbeing, but not sure where to start?

The free NHS Healthy Choices Quiz is here to help, and it only takes 5 minutes. Answer questions about your lifestyle to receive an overall score as well as personalised guidance to help you live a healthier life.

Take the quiz now:
https://www.nhs.uk/hcquiz

13/11/2025

Do you know the signs and symptoms of mouth cancer? While most symptoms of mouth cancer are common and can be caused by other conditions, it is important to get to know the signs.

13/11/2025

13/11/2025

🏥 Industrial action by Resident Doctors is planned to begin at 7am Friday, 14 November and last until 7am Wednesday, 19 November.

‼️ We are asking for you to help us in the following ways and as ever, remain grateful for your support.

🗓️ If you have not been contacted by the NHS, please attend your appointment as planned.

☎️ Please use health services wisely, use 111 online as the first port of call for health needs and only using 999 if it is a life-threatening emergency.

🥰 Take simple steps to look after yourselves, loved ones and check in on vulnerable family members and neighbours.

🚑 It is really important that patients who need urgent medical care continue to come forward as normal, especially in emergency and life-threatening cases - when someone is seriously ill or injured, or their life is at risk. A&E, ambulance and 999 services in Derby and Derbyshire will remain available during the industrial action.

🧠 People in mental health distress should continue to seek support as normal. Mental health crisis services will be running during the industrial action, as will the Derbyshire Mental Health Helpline and Support Service (0800 028 0077).

You can find out more here: https://www.chesterfieldroyal.nhs.uk/latest-news/strike-action-14-19-november-2025

12/11/2025

🚨Verbal abuse towards our staff 🚨

Today our reception team have dealt with two verbally abusive patients. Verbal abuse towards any member of our staff will not be tolerated by the Practice. Every member of staff, both clinical and non-clinical, working at the Practice is here to help our patients. Our staff are entitled to work in a safe environment and not be the subject of verbal abuse either in-person or over the telephone.

Please be kind and respectful as words do hurt and cause upset!

12/11/2025

The clocks go back, the nights draw in, and sometimes everything just feels a little darker. 🍂

If you’re struggling, please remember — you don’t have to go through it alone. 💛

📞 Call NHS 111 and press option 2 for urgent mental health support, any time, day or night.💙

The phone will be answered by a trained mental health professional who will be able to listen to your concerns and help you get the support you need. With your permission, they can also access your electronic patient records to better meet your needs and to avoid you repeatedly having to tell us your situation.

NHS 111 is for all ages, including children and young people and those with neurodevelopmental needs.

🧑🏻‍🦰 If you’re deaf or have hearing loss, please visit NHS 111 via https://orlo.uk/YsDuk to be connected to local crisis service.

📱 If you aren’t able to make the call yourself, then anyone can call on your behalf. You can also access NHS 111 online via 111.nhs.uk.

🏥 In emergency situations where there is an immediate risk to life, you should continue to contact 999 or go to A&E.

12/11/2025

⚠️We are closed this afternoon from 1.30pm for training⚠️

If you should need medical advice urgently during this time please call 111 or click this link for NHS 111 online https://111.nhs.uk/

❗Always call 999 in an emergency❗

For non urgent queries you can use our website and we will get back to you within 3 working days. https://www.friendlyfamilysurgery.co.uk/

11/11/2025

Update our phone lines are working again

Our phone lines are currently down, we do have an engineer on site.
If you need to contact us please use the following link

Patient information

11/11/2025

Today, we pause to honour all who have served and the sacrifices they have made. We reflect on the bravery and courage of those who served and those who continue to serve.
We remember the fallen, support those living with lasting implications and honour the families and communities affected by conflict.

Our practice will observe the two minute silence at 11am.
We will remember them.