Lodge Health

23/10/2025

We are still busy with sending emails to previous online patients users, to set up online services with the new system.
This is an outside provider and you can contact their technical support on their Web page for more help, or see link before.

htps://Support.patientacess.com

23/10/2025

The recent figures show an increase in flu and covid. If you haven't got your vaccine booked. Call the practice to get yours booked if you meet the eligible criteria

21/10/2025

Remember your local Pharmacist can help you without the need of a GP appointment

Your pharmacist can provide treatment or some prescription medicine, if needed, for seven common conditions - without you seeing a GP.

Think pharmacy first and get seen by your local community pharmacy team.

20/10/2025

Are you caring or supporting someone with Dementia.

16/10/2025

Please remember if you are looking for your flu and or covid vaccine and meet the eligible criteria. Call or pop into the practice to get your appointment booked.

14/10/2025

ONLINE PATIENT SERVICES

We are working to restore Online Services on our new IT system. We will be contacting patients by email who had previously used this service over the coming weeks.

Patient Access has replaced Patient Services and is the new platform for managing some of your health needs online. This includes the ordering of your repeat medications.

Within the app you can see:
When an item was last ordered. Quantity received. When next item is due.
Status of your order request, ie pending approval, approved or if there is a query.

Registering for Online Services

You will need to download an authenticator app to use the service, we recommend you do this before you register for Patient Access.
https://www.patientaccess.com/

Whether you are a previous user of online services or completely new, you will need to register.

It is important to note that some of the functionality offered through NHS England & Wales is NOT currently available in Northern Ireland.

Please note this service is only available to individuals and cannot be set up for families. It is available to all those aged 16 years and above.

Whether you used Online Services in the past, or are completely new to the service, there are a number of tutorial videos available to help navigate the system.

Book GP and pharmacy appointments, order online prescriptions and view your medical record at your convenience. Patient Access, in partnership with NHS.

10/10/2025

🌎 Mental Health Day.

“A Moment for You”
By Unknown

Take a breath, a moment, a pause in your day,
Let the noise and the rush softly drift away.
The world can wait while you find your peace,
A gentle stillness, a quiet release.

You give so much — your time, your care,
Remember, your heart needs rest too, there.
So be kind to yourself, let calmness renew,
The best gift you give is the care shown to you.

07/10/2025

We still have a few staff with ongoing system issues. But most staff up and running now.Apologise for the inconvenience

07/10/2025

We currently have a IT issue, along with a few other practices on the new computer system. We are unable to access computers systems. BSO are currently working on the issue.

06/10/2025

We are currently unable to send texts on our new system yet. However if you are eligible for the Covid and or Flu vaccine. Please call the practice to get booked in.

Please be aware that there was a change to eligibility- see below.

We would appreciate it you would share this post or let anyone you know that meets the criteria that may not follow us or be on social media
Thanking you in advance

06/10/2025

We have had a lot to requests about our online service/s. There was no timeframe for this service to be back.

This is an outside provider and have had to wait. With any new system there has been a few issues to iron out.

Our staff are also patiently waiting for this to be up and running as it takes away a lot of extra pressure from the front reception, however it is out of our hands.

Once up and running we will notify all our patients.

Thank you for your understanding

02/10/2025

Online Services on our new IT system still requires some setting up, therefore it is not operational yet. Once we are ready, we will be contacting patients to advise the next steps.

Patient Access has replaced Patient Services and is the new platform for managing some of your health needs online. This includes the ordering of your repeat medications.

Whether you are a previous user of online services or completely new, you will need to register.

Please be patient and understand this is a work in progress and our admin staff have no control over this.

Thank you for your understanding