Balmoral Surgery

20/01/2026

We are hopeful that the IT issues that started yesterday morning have now been resolved, and therefore our service will begin to return to normal.

Thank you for your patience during this time. We are in touch with our local ICB to find out the cause of this issue, and to find out what will be done to prevent this happening again.

19/01/2026

Update - we are still experiencing problems with both our telephones and our computers. If you need to access help today, please contact NHS 111 or 999 if it is a medical emergency. Thank you

19/01/2026

📢 IMPORTANT PATIENT NOTICE

We are currently experiencing computer system issues, which are affecting our ability to access records, make appointments, and process prescriptions as normal.

Our team is still here to help, but waiting times may be longer than usual.
We kindly ask for your patience and understanding while we work to resolve the problem.

We will update you as soon as the systems are back up and running.

Thank you for your cooperation.

02/01/2026

5 days of well-being - January 2026

28/12/2025

Fantastic news! Well done to the team.

Congratulations to Deal & Sandwich PCN Social Prescribing on being Highly Commended at this year's Kent Mental Wellbeing Awards.

Fifty of the top initiatives, organisations and individuals from Kent, Medway, Bexley and Bromley that deliver work focusing on kindness and compassion, wellbeing or mental health were named winners and a further 100 announced as Highly Commended.

To submit a nomination for the 2026 awards visit:
www.kentmentalwellbeingawards.org.uk

23/12/2025

Call 111 if you need urgent mental health help over Christmas. NHS 111 will tell you the right place to get help. You may be able to speak to a trained mental health professional over the phone.If it is an emergency and someone needs help to save their life, call 999. Find more information at StopThinkChoose.co.uk

21/12/2025

The countdown to Christmas is on and you can help ease the pressure on the NHS this winter by choosing the right service. Visit StopThinkChoose.co.uk for information on local health services, including a map of pharmacies and urgent treatment centres.

12/12/2025

Thank you all for your patience while the National Computer Issues were being resolved. We are now back up and running.

12/12/2025

Important Notice.
We are currently experiencing computer issues and cannot access medical records, make appointments or process prescriptions.
This has also affected Anima. We kindly ask for your patience while we wait for these issues to be resolved.
Thank you for your cooperation.

11/12/2025

Don't let winter bugs steal your Christmas cheer. Use a tissue to catch your cough or sneeze and dispose of it as soon as possible. Make sure you wash your hands as soon as you can. Visit StopThinkChoose.co.uk for information on local services.

04/12/2025

No one should feel unsafe in their own home at Christmas or at any time of the year. Oasis are there to help anyone in East Kent, Medway and North Kent. Please reach out if you need support.

We are Oasis, a domestic abuse charity. We help adults, children and young people to build a safe, positive future free from harm.

21/11/2025

We still have appointments left for 'flu vaccinations. Please contact reception to book.