The Cedars Surgery

23/03/2026

✅ SERVICE UPDATE – SYSTEMS RESTORED

Our computer systems are now working as normal.
Appointments, prescriptions, and all services are running as usual.

Thank you for your patience and understanding while the issue was resolved.

23/03/2026

📢 IMPORTANT PATIENT NOTICE

We are currently experiencing computer system issues, which are affecting our ability to access records, make appointments, and process prescriptions as normal.

Our team is still here to help, but waiting times may be longer than usual.
We kindly ask for your patience and understanding while we work to resolve the problem.

We will update you as soon as the systems are back up and running.

Thank you for your cooperation.

18/03/2026

Concerned you may have been in contact with a confirmed meningitis case?

A national helpline, run by the UK Health Security Agency, is now available for advice.

📞 Call 0344 225 3861 and select option 5
🕘 Monday to Friday, 9am–5pm

This helpline is for people who have no symptoms but want guidance because they think they may have been in contact with a confirmed case, or who have a general enquiry.

For any further information head to https://www.kmhealthandcare.uk/meningitis-information

17/03/2026

16/03/2026

🚨Important Health Update – Meningitis Awareness

Following recent reports of a meningitis outbreak in Kent, local health services are working closely with the UK Health Security Agency (UKHSA) and NHS partners to monitor the situation and provide guidance to the public.

Health officials have confirmed a number of cases linked to the Canterbury area, with some individuals requiring hospital treatment. Public health teams are carrying out contact tracing and providing antibiotics to those identified as close contacts.

What you should do:

✔ Be aware of the symptoms of meningitis and seek urgent medical advice if they develop.
✔ Contact NHS 111 for urgent medical advice if you are concerned.
✔ Call 999 or attend A&E immediately if someone is seriously unwell.
✔ Ensure you and your children are up to date with NHS vaccinations, including MenACWY where eligible.
✔ Do not attend school, university, or work if you feel seriously unwell and seek medical advice promptly.

Common symptoms of meningitis can include:
• High fever
• Severe headache
• Neck stiffness
• Sensitivity to light
• Vomiting or nausea
• Confusion or drowsiness
• Cold hands and feet, limb pain, pale or mottled skin
• A rash that does not fade when pressed with a glass

In babies and young children you may also notice:
• High-pitched crying
• Refusing feeds
• Floppiness or difficulty waking
• A bulging soft spot (fontanelle)

⚠️ Meningitis can develop quickly and is a medical emergency. Early treatment is vital.

Our practice remains open as normal. If you have concerns or need advice, please contact the surgery.

We will continue to share updates in line with guidance from local NHS and public health teams.

26/02/2026

🌸 Join Us Tomorrow! 🌼
It’s our Wellbeing Café! We’ll be meeting at The Royal Hotel from 10:00 AM - 12:00 PM for a relaxed morning full of good company, coffee, chats, and a little springtime fun! ☕💛
Everyone welcome! 🌷

22/02/2026

💛 Eating Disorder Awareness Week 💛

Eating disorders can affect anyone — regardless of age, gender, or background.

This Eating Disorder Awareness Week, we want you to know:
✨ Help is available
✨ Recovery is possible
✨ You deserve support

If you are concerned about your eating habits or someone close to you, please contact your GP for guidance.

10/02/2026

💡 Did you know?
Many vitamins and minerals can be bought over the counter at your local pharmacy – no prescription needed!
Your pharmacist can also offer advice on what may be suitable for you.

04/02/2026

Today we unite for World Cancer Day 2026 🎗️
Raising awareness. Supporting those affected.
Working together for prevention, early diagnosis and care.

You are not alone.

31/01/2026

📲 Understanding Our Anima Triage System – How It Helps You

To help us manage the high demand for GP appointments safely and fairly, our surgery uses the Anima online triage system for all medical requests.

🔹 Patients submit their concern through a short online form
🔹 The information is reviewed by a GP or trained clinician
🔹 You will then be contacted with one of the following:
• Medical advice
• A telephone or face-to-face appointment
• A referral or prescription where appropriate

This system allows us to:
✅ Prioritise urgent and serious conditions
✅ Ensure patients see the most appropriate clinician
✅ Reduce waiting times where possible
✅ Use appointments more efficiently

💬 If you are unable to use online services, our reception team can support you with submitting a request.

🚨 For emergencies or urgent symptoms such as chest pain, severe breathlessness or collapse, please call 999 or attend A&E — Anima is not for emergencies.

23/01/2026

⚠️ Important Notice – Scaffolding on Site ⚠️

Please be advised that scaffolding will be erected at the surgery on Sunday to allow for essential repair work to take place.

While the scaffolding is in place, we kindly ask patients to avoid parking close to the scaffolding area until the repair work has been fully completed, for everyone’s safety.

Thank you for your cooperation and understanding 😊
We’ll keep you updated once the work is finished.