24/09/2021
2021 Flu Vaccination Clinics
As part of this year’s flu vaccination campaign, we hosted our first drive-thru vaccination clinic at Otley on Saturday 18 September for patients aged 65 and over. While we were delighted with the unprecedented high number of patients who attended, this did unfortunately result in some localised traffic congestion with some patients having to wait longer than we would have hoped for their vaccination.
While the vast majority were understanding and appreciative, unfortunately and very sadly, there were a minority of patients who were both rude and abusive to our staff. Needless to say, this is totally unacceptable and as part of our zero tolerance policy, will not be tolerated.
As part of our overall plans to vaccinate as many of our eligible patients as soon as possible, our staff and doctors had given up their own time on a Saturday to run this clinic for the benefit of our patients. While appreciating that some patients had to wait for quite some time, this was no excuse for the behaviour of a few individuals and if there is a further repeat of this unacceptable type of behaviour, then we will be taking appropriate action against those individuals involved.
We are pleased to advise that we vaccinated just over 1,300 patients, but due to the associated traffic issues and waiting times, we will be making changes to our subsequent drive-thru clinics to ensure the numbers of patients attending are more manageable, waiting times are shorter and that the local roads are kept clear.
Thank you to the vast majority of our patients who were very appreciative and for all your kind comments. We will be providing details of various future clinic dates and times over the coming weeks.