02/09/2025
**A new way to get in touch**
From Monday 8 September you will be able to consult the surgery using our secure online consultation platform.
A link will appear on the home page of our website, but you will also be able to use the service through your NHS App or Patient Access. This means that through the app you will be able to:
- request a GP appointment
- order repeat prescriptions
- access your health records
- check test results
- request a sick note.
Our online consultation service will be open from 07:30am Monday to Friday (excluding bank holidays) until we reach capacity. We will respond to requests for GP advice and appointments within 6 hours, but it is important that **if you feel your problem is more urgent you should call us**.
This new way to contact us will run alongside existing routes. If you need a doctor’s appointment you can still call us or ask at Reception from 08:30am to 6:30pm Monday to Friday.
Nurse appointments are still booked by calling us, and you can ring from 10am to 2pm to ask about test results.
This new service will take the place of eConsult which comes to an end on Wednesday 3 September.
