Florence House Medical Practice

24/02/2026

23/02/2026

Eating Disorder Awareness Week: 23rd February-1st March💜

It’s Eating Disorders Awareness Week, and we’re here to remind you that you’re not alone 💜 This week’s theme is Community because we know how important safe and supportive communities are for those recovering, those caring for someone in recovery, and for those to recognise eating disorders signs and support that person towards the help that they need.

Beat will be sharing advice for how to get involved in your community, from how to find your own safe spaces, to how to create one yourself. Get involved with Eating Disorders Awareness Week 2026 today!

www.beateatingdisorders.org.uk

23/02/2026

❗️Please be aware we are having issues with our phone lines this morning, please use the online triage form to submit your requests. We are trying to resolve this with our phone provider. Please bear with us whilst this issue is resolved❗️

17/02/2026

Are you ready to improve your overall health and wellbeing, but not
sure where to start? The free NHS Healthy Choices Quiz is here to help
– and it only takes 5 minutes. Answer questions about your lifestyle to
receive an overall score as well as personalised guidance to help you
live a healthier life. Take the quiz now:
https://www.nhs.uk/hcquiz

16/02/2026

We are very pleased to announce that our recent Care Quality Commission (CQC) inspection returned a rating of "good", which means the service is performing well and meeting CQC expectations.

You can read more about the report here:

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12/02/2026

You may have received a text in the past asking you to take part in our Friends and Family test. This aims to gain quick and anonymous feedback on the experience you have received whilst using NHS services.
We are delighted to report our Friends and Family results for January 2026 found that 91% of people rated our service as “very good” or “good”.
Your feedback helps us understand what we’re doing well and where we can continue to improve. We really value hearing about your experiences.
📝 If you’d like to leave feedback following your appointment, you can do so here:
👉 https://forms.office.com/r/p7axPiHMD7
We have, however, noticed a high number of appointments not attended by our patients, and this unfortunately has a negative impact on the number of appointments we are able to offer.
In January 2026, 60 appointments for the clinical team and 80 appointments for the nursing team were missed by patients.
If you are unable to attend an appointment, please let us know as soon as possible, so we are able to offer this appointment to somebody else.
Thank you for your ongoing support!

12/02/2026

Thank you for your patience during our half day closure - we were updating our life support skills for the whole team. Here's a few of our clinical staff taking part.

11/02/2026

🫀❤️ Heart Month ❤️🫀

This Heart Month, we're encouraging everyone to take a moment to think about their heart health.

Making lifestyle changes is the most effective way to improve your heart health. This includes eating a healthy, balanced diet, giving up smoking, lowering your alcohol intake, reducing stress and getting regular exercise.

It's important you accept your invitations from your GP, such as reviews for blood pressure, heart disease, cholesterol, diabetes, or NHS health checks. You can also request an appointment with the GP to discuss any specific heart-related concerns you may have.

For plenty of information regarding different heart conditions, how to reduce your risk of heart disease, and handy resources such as CPR training, visit the British Heart Foundation's website www.bhf.org.uk/

10/02/2026

Advance notice of half day closure
On Wednesday 11th February, we will be closed for staff training from 1pm and will re-open at 8am on Thursday 12th February
If you require medical help when we are closed please contact NHS111
In the case of a life threatening emergency please call 999