Charlotte Medical Practice

24/12/2025

The prescription phone line will be unavailable from 12pm today until 8am Monday 29th December. You can still email your prescription request over this period to dg.charlottestreetmp@nhs.scot or if urgent contact the surgery on 01387 267 626. Many thanks and Merry Christmas to all.

11/11/2025

Charlotte Medical Practice phones are now working. We are currently working through the back log from yesterday, thank you for your continued patience whilst this is being done.

10/11/2025

Unfortunately BT are still working on our phonelines at the moment, we have been made aware you are unable to access the automated phoneline to leave a prescription request through the main number. If you contact 01387 403 322 this will allow you to leave a message or alternatively email your request to dg.charlottestreetmp@nhs.scot

10/11/2025

BT are still currently working on our phonelines. Can we please ask that you contact us for urgent matters only as we only have one incoming line and this is extremely busy. If you have any prescription requests you can leave on our prescription line or email us at dg.charlottestreetmp@nhs.scot Many thanks

10/11/2025

We are still having issues with our phoneline and currently working with one incoming line. Please appreciate this means it is very busy and can you please just call us with urgent matters only. Many thanks.

10/11/2025

We are very sorry our phonelines are currently down this morning, we are working with our provider to sort this as soon as possible and will update further as soon as this is resolved. Sorry for any inconvenience.

10/10/2025

Our prescription phoneline will close this afternoon at 3pm and re-open after the bank holiday on Tuesday 14th October at 8am. Please email any prescription requests during this time to dg.charlottestreetmp@nhs.scot

Many thanks.

02/10/2025

The prescription phoneline will be unavailable from 5pm this evening until 8am on Monday 6th October. Please email any requests to dg.charlottestreetmp@nhs.scot or alternatively call us on 01387 267 626. Many thanks.

24/09/2025

Public Holiday

The Practice is closed on Monday, 13th October 2025.

If you need urgent assistance, you should call NHS 24 on 111.

This service is for urgent health issues that cannot wait until the surgery reopens.

If the problem is life-threatening, you should dial 999.

11/09/2025

Today: Our Practice Will Close Early

We’ll be closed from 1 pm today, 11th of September so our team can take part in planned engagement session.

If your medical issue is urgent and cannot wait until we reopen, please call 01387 241033

We reopen as normal tomorrow at 8am.

Thanks for your support!

05/09/2025

Practice Closure Notice

Our practice will be closed from 1 pm on Thursday, 11th of September, 2025 for a planned engagement session to support our local Shaping the Future of GMS programme. We will re-open again at 8am on Friday, 12th of September, 2025.

If your medical issue is urgent and cannot wait until we reopen, please call 01387 241033

Thank you for your understanding.

26/08/2025