F1 Training Services UK Ltd

Home
United Kingdom
Dundee
F1 Training Services UK Ltd

All Training can be provided in Dundee, Glasgow, Edinburgh and Aberdeen. Qualified First Aiders can be supplied at events.

First Aid, SIA, CCTV, CSCS/IOSH, Client Handling, Care Mix, Mental Health First Aid, Food/Rehis, Personal Licence Holder and Fire. F1 Training Services is an experienced and professional training company in the UK. We give our customers the benefits of our long term expertise. We can supply you with tried and tested training that will delight and motivate your delegates. We welcome in house training courses throughout the UK. We strive to provide a reliable and competitive service to all our customers. We are constantly updating and expanding our training courses in accordance with legislation updates and to meet the demands of you our valued customer. In an age when polite enthusiastic service to customers seems to be a thing of the past; we take pride in trying to put the customer first. We understand the customers perspective and hence anticipate any problems before they arise. We recognise that each of our customers is an individual and will have their own unique requirements hence we are always happy to be contacted with feedback and / or requests for specific training requirements. F1 Training Services take the long term view that if we treat you, the customer with respect, provide a good, cost effective and reliable service,

12/02/2026

Scenario Answer – Personal Licence Holder

Yesterday we asked what you should do if a customer appears visibly intoxicated and attempts to purchase alcohol.

The correct first action is to:

✔ Refuse the sale of alcohol
✔ Remain calm, polite, and professional
✔ Clearly explain the reason for refusal
✔ Avoid confrontation or escalation
✔ Seek support from a supervisor or security if required
✔ Record the refusal in the incident/refusals log

Under UK licensing law, it is illegal to serve alcohol to someone who is drunk. As a Personal Licence Holder — or someone acting under their authority — you are responsible for ensuring alcohol is sold lawfully and responsibly.

Handling refusals correctly helps to:
• Protect customers and staff
• Reduce the risk of disorder
• Prevent enforcement action against the premises
• Maintain a safe, professional environment

Situations like this are covered in our Personal Licence Holder training, giving learners the confidence to manage refusals correctly while staying compliant with licensing law.

📞 01382 60 40 60
📧 ross@f1train.co.uk

Thanks to everyone who shared their thoughts — great discussion

11/02/2026

🧠 Scenario Question – What Would You Do?

You’re working in a licensed premises and a customer attempts to purchase alcohol.

They appear visibly intoxicated and are becoming frustrated when service is delayed.

👉 What should you do FIRST as a Personal Licence Holder (or someone acting under their authority)?

Share your thoughts in the comments 👇
We’ll post the correct response and explain why tomorrow.

09/02/2026

"🍻 Course Highlight: Personal Licence Holder

If you’re responsible for selling or authorising the sale of alcohol, a Personal Licence Holder qualification is a legal requirement.

Our Personal Licence Holder course provides the knowledge and certification needed to apply for a personal licence and operate within UK licensing law.

The course covers:
✔ The four licensing objectives
✔ Responsibilities of a personal licence holder
✔ Age verification and refusals
✔ Law relating to alcohol sales and supply
✔ Preventing crime, disorder, and public nuisance

This course is ideal for:
• Pub and bar managers
• Supervisors and team leaders
• Designated Premises Supervisors (DPS)
• Anyone looking to apply for a personal licence

Successful completion allows you to apply for your Personal Licence, enabling you to sell or authorise the sale of alcohol legally.

📞 Call us on 01382 60 40 60 to book your place or discuss upcoming dates
📧 Email ross@f1train.co.uk
for locations, availability, or group bookings

A straightforward course that helps you stay compliant and confident in licensed premises."

05/02/2026

Scenario Answer – CSCS / Health & Safety

Yesterday we asked what you should do if you spot a trip hazard on a busy construction site walkway.

The correct first action is to:

✔ Make the area safe immediately if it’s safe to do so
✔ Prevent others from using the walkway (barrier, signage, verbal warning)
✔ Report the hazard to a supervisor or site manager
✔ Ensure it is properly removed or controlled
✔ Only continue work once the risk has been addressed

Trip hazards are one of the most common causes of injury on construction sites. Ignoring them — even briefly — can lead to serious accidents for colleagues and visitors.

CSCS training reinforces that everyone on site has a responsibility for safety, not just supervisors or managers.

Good site safety is about:
• Awareness
• Immediate action
• Clear communication
• Following site procedures

This type of real-world scenario is covered in CSCS Health & Safety training, helping workers recognise hazards and act correctly to keep sites safe and compliant.

📞 01382 60 40 60
📧 ross@f1train.co.uk

Thanks to everyone who took part in the discussion 👏

04/02/2026

🧠 Scenario Question – What Would You Do?

You’re working on a construction site and notice a trip hazard on a busy walkway that other workers are using.

No one else seems to have spotted it yet.

👉 What should you do FIRST?

Drop your answer in the comments 👇
We’ll share the correct response and explain why tomorrow.

02/02/2026

"🧰 Course Highlight: CSCS Training Package

Looking to work on UK construction sites?

Our CSCS Training Package helps you get site-ready with essential Health & Safety knowledge and recognised qualifications — the first step toward your CSCS card.

You’ll learn:
✔ Health & Safety fundamentals
✔ Site expectations & hazard awareness
✔ Test preparation support

📞 Call 01382 60 40 60 to book your place
📧 Email ross@f1train.co.uk
for dates, locations, or group rates

Train with confidence. Get CSCS ready. 💼"

29/01/2026

✅ Scenario Answer – SIA Door Supervisor

Yesterday we asked what you should do if a customer becomes verbally aggressive after being refused entry due to intoxication.

The correct first response is to:

✔ Remain calm and professional
✔ Use clear, respectful communication
✔ Explain the reason for refusal briefly and calmly
✔ Avoid confrontation or escalation
✔ Maintain a safe distance and monitor behaviour
✔ Call for support if required

Your priority as a Door Supervisor is to defuse the situation, not win an argument. Aggressive behaviour should be managed through communication and observation, using physical intervention only as a last resort and only when lawful, necessary, and proportionate.

Good Door Supervision is about:
• Professional conduct
• Conflict management
• Protecting customers, staff, and yourself
• Acting within SIA guidelines and the law

Situations like this are covered in our SIA Door Supervisor training, where learners develop the skills to handle challenging behaviour safely and confidently.

📞 Call us on 01382 60 40 60 to find out more
📧 Email ross@f1train.co.uk
for upcoming course dates

Thanks to everyone who shared their thoughts — great discussion 👏

28/01/2026

🧠 Scenario Question – What Would You Do?

You’re working as a Door Supervisor at a licensed venue.

A customer is refused entry due to intoxication.
They become verbally aggressive and start arguing with you at the door.

👉 What should you do FIRST?

Drop your answer in the comments 👇
We’ll share the correct response and explain why tomorrow.

26/01/2026

📌 Course Highlight: SIA Door Supervisor Course

🛡️ Kickstart Your Security Career with an SIA Door Supervisor Licence!

Our SIA Door Supervisor Course gives you the nationally recognised qualification you need to work legally in the UK private security industry including pubs, clubs, events, shopping centres, and more.
Get Licensed

You’ll learn essential skills such as:
✔ Principles of working in private security
✔ Conflict management and communication
✔ Physical intervention techniques
✔ Legal responsibilities and emergency procedures

This qualification is your first step toward a rewarding career in security.
SIA Refresher Training

📞 Call 01382 60 40 60 to book your place
📧 Email ross@f1train.co.uk
for dates and info

Get trained, get qualified, and get working with confidence. 💼

22/01/2026

✅ Scenario Answer – Food Hygiene

Yesterday we asked what should happen if a colleague handles food immediately after using their mobile phone without washing their hands.

The correct response is:

✔ Stop food preparation immediately
✔ Wash hands thoroughly using warm water and soap
✔ Dry hands properly with a clean, disposable towel
✔ Clean or sanitise the work surface if needed
✔ Only then continue food preparation

Mobile phones are a high-risk source of contamination and can transfer harmful bacteria to food if proper hand hygiene isn’t followed.

Hand washing should always take place:
• After using a phone
• After touching face or hair
• After handling waste
• Before and during food preparation

This type of situation is covered in our Food Hygiene training, helping staff understand how contamination occurs and how to prevent it in real-world settings.

📞 Call us on 01382 60 40 60 to find out more
📧 Email ross@f1train.co.uk
for upcoming dates or workplace training

Thanks to everyone who joined the discussion — great responses 👏

21/01/2026

🧠 Scenario Question – What Would You Do?

You’re working in a food preparation area and notice a colleague handling food straight after using their mobile phone.

They haven’t washed their hands and are about to continue preparing food.

👉 What should happen NEXT?

Drop your answer in the comments 👇
We’ll share the correct response and explain why tomorrow.

19/01/2026

🍽 Course Highlight: REHIS Elementary Food Hygiene Awareness

Food safety starts with knowledge.

Our REHIS Elementary Food Hygiene Awareness course is designed for anyone involved in the preparation, handling, or service of food and provides a solid foundation in food safety best practice.

You’ll learn about:
✔ Food hygiene hazards and contamination
✔ Personal hygiene standards
✔ Safe food handling and storage
✔ Legal responsibilities within food environments

Ideal for staff working in hospitality, catering, retail, or food production — and for employers looking to meet food safety requirements.

📞 Call us on 01382 60 40 60 to book your place
📧 Email ross@f1train.co.uk
for course dates, locations, or group bookings

A simple, essential course to help protect customers and maintain compliance.

Address

24 Strathmartine Road
Dundee
DD37RJ

Telephone

+441382604060

Website

http://www.f1train.co.uk/

Alerts

Be the first to know and let us send you an email when F1 Training Services UK Ltd posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Practice

Send a message to F1 Training Services UK Ltd:

Want your practice to be the top-listed Clinic in Dundee?