Chastleton Medical Group

20/11/2025

🎄 Stay Safe This Christmas Season 🎄

As we head into the Christmas period, please be extra careful when receiving texts, emails, or phone calls that appear to be from us or other healthcare providers.

✅ Always make sure you know what links you’re clicking on.

📞 Remember, we will never call to ask for your bank details.

❗ If you’re ever unsure whether a message or call is genuine, hang up and call the customer service team directly using the official number on there website.

Let’s all stay safe and protect ourselves from scams this festive season. 💙

What to look for when identifying a scam, and how to protect yourself from being scammed.

14/11/2025

Healthier together- a great resource for all those with children 0-18.

https://www.facebook.com/share/19cx1Ev1DE/?mibextid=wwXIfr

Improving the health of children and young people. Developed by the NHS, trusted by parents. It's like a mini doctor for your child at home.

04/10/2025

🎉 What an incredible day! 🎉

We’re so proud to share that our amazing team — staff and patients alike — rolled up their sleeves today! 💪💉

Together, we gave out 1,100 vaccinations!

A huge THANK YOU to all our dedicated staff for their hard work, and to every patient who came in to do their part. Your support and community spirit make all the difference. 💙

30/09/2025

For your better understanding.

18/09/2025

❗️Protected Learning Time - Thursday 18th September 2025❗️
will be closed on Thursday 18th September 2025 (today) from 1pm onwards, Open as normal on Friday 19th September 2025

03/09/2025

Some very good information about the upcoming emergency alert. ‼️

Need to know 📅

🚨 The UK government will be conducting a national test of the Emergency Alerts systems this Sunday (September 7) at around 3pm.

🔉 Don’t panic, this alert is a test and your mobile phone will emit a loud sound and vibrate for around 10 seconds.

📲 This will still occur even if your device is set to silent.

This test is part of the UK’s ongoing commitment to strengthening national resilience and ensuring the system functions effectively in real emergencies.

Learn more: GOV.UK/PREPARE

02/09/2025

💉 RSV Vaccine – Book Your Appointment Now 🛡️
We're offering the RSV (Respiratory Syncytial Virus) vaccine to help protect those most at risk of severe illness.
📲 You may receive a text invite from us soon
☎️ Or feel free to call our Reception Team to book in directly
👶👵 Who’s eligible?
• Babies at increased risk (through routine childhood immunisations)
• Adults aged 75 and over
• Pregnant women in certain stages of pregnancy (depending on rollout phase)
📚 Learn more about RSV vaccine eligibility here:
🔗 https://www.nhs.uk/vaccinations/rsv-vaccine/
Let’s protect our most vulnerable — book today and stay well this winter. 💙

Find out about the RSV vaccine, including who it's for, how to get it and common side effects.

01/09/2025

🚫 Please Don’t Queue Outside the Surgery in the Morning 🚫
We used to have a very long queue outside the surgery before we opened — thankfully, this has slowly reduced. However, we still see some patients arriving early and waiting outside.
Important:
If you come to the surgery to queue, you will be asked to fill in the Total Triage form at the front desk. This:
🔹 Is less confidential than completing the form online or by phone
🔹 Still requires you to wait for the Duty Doctor to triage your request
🔹 Means you could be waiting unnecessarily, as the doctor may decide your appointment is best scheduled for tomorrow or even later
❗️ We do NOT operate on a first-come, first-served basis anymore.

29/08/2025

📢 MMR Vaccine – Protect Yourself and Others! 💉
We’re encouraging all eligible patients to make sure they’re protected with the MMR vaccine (Measles, Mumps, and Rubella).
✅ You may receive an SMS invite to book your appointment
📞 Or you can call our Reception Team to arrange it
👶 Who’s eligible?
• Children as part of the routine NHS vaccination schedule
• Teenagers or adults who missed one or both doses
• Unvaccinated individuals or those unsure of their MMR status
📚 Read more about eligibility and the benefits of the MMR vaccine here:
🔗 https://www.nhs.uk/vaccinations/mmr-vaccine/
Don’t wait — protect yourself and help prevent the spread of these serious illnesses. 💙

Find out about the MMR vaccine for measles, mumps and rubella, including who should have it, when it's given and possible side effects.

28/08/2025

📞 Phone Line Issues – Please Bear With Us

We’re currently experiencing problems with our phone lines due to a supplier issue. Their team is working hard to fix this as soon as possible.

We’ll keep you updated as we hear more — thank you for your patience and understanding!

28/08/2025

📞 Help Us Keep Phone Lines Free – Please Complete the Online Form Yourself! 🌐
We’ve noticed that morning phone calls are starting to go down - thank you! But we’re still seeing some people joining the phone queue who could complete the Total Triage form online themselves.
💡 If you have internet access, please fill in the form on our website before calling. This helps:
✅ Free up phone lines for patients who do not have internet access or need extra support
✅ Speed up the process so everyone gets the care they need faster
✅ Reduce waiting times on the phone for those who can’t use the online system
🙌 Your help makes a big difference - please do the form yourself where possible and leave the phone lines open for those who need them most.
Thank you for working with us to make our service better for everyone! 💙

27/08/2025

🎉 Farewell & Thank You, Dr Thomas! 🎉

After an incredible 27 years at Chastleton Medical Group, Dr Thomas will be retiring this Friday!

Dr Thomas has been a valued part of our team and has cared for generations of families with dedication, compassion, and a great sense of humour. We know he’ll be deeply missed by colleagues and patients alike.

Please join us in wishing him all the best as he trades in his stethoscope for a golf club ⛳ — and sets his sights on becoming the next Tiger Woods!

Thank you, Dr Thomas, for everything. Enjoy every moment of your well-earned retirement! 💙