Crescent Homecare

09/12/2025

Around 70% of individuals living with dementia may go missing at least once 🫂

In order to reduce the risk of harm to a missing person with dementia, and locate them with minimal adverse outcomes, Durham Constabulary are launching a new initiative, the ‘dementia wristband’.

The bands will be rolled this month and officers are asking anyone who spots someone on their own, looking lost and confused and wearing one of these bright yellow bands to stop and help.

Holding a mobile phone close to the band will result in personal information being displayed including the individuals name and emergency contact number.

There is also a QR code attached to the band which directs people to information about the Herbert protocol on the force’s website.

The Herbert Protocol is a national scheme designed to assist in locating individuals with dementia who may go missing, providing essential information to emergency services, see more: https://www.durham.police.uk/advice/advice-and-information/missing-person/missing-persons/vulnerable-people-at-risk-of-going-missing/

Around 1,000 bands and 1,000 tags which can be attached to clothing have been produced and funded by Durham Police and Crime Commissioner, Joy Allen.

PCSO Jess Brown who is leading the scheme, said: “The benefits of financially supporting and providing dementia tags to our vulnerable residents are two-fold. One, it will provide extra safeguarding to those living with dementia, giving families additional reassurance that their loved ones can be returned home quickly should they go missing and two, it will massively reduce demand on our resources.

“The wristbands offer peace of mind for everyone. For the wearer, knowing they have a safeguard in place allows for greater confidence and freedom in their movements. Caregivers and family members also benefit from them knowing that the wristband facilitates quick communication if needed.

Individuals signed up to the Herbert protocol will be first in line to receive the bands or tags and then once trialled, will be rolled out to the wider public.

PCSO Brown added: “For family members and carers affected by dementia, it can be a challenging and testing time. These wristbands not only give reassurance and comfort but they also give the individual diagnosed a sense of independence which is something they crave. We hope these wristbands will make everyone feel more relaxed knowing should their loved one go missing, they will be safe.”

For more information or if you have any queries, you can email PCSO Brown: Jessica.Brown2@durham.police.uk

Tap your phone to get me home 💛

01/12/2025

The hospital pharmacy at UHND are having a raffle with all proceeds going to Willow Burn Hospice 💚
Tickets are £1 a strip available at Crescent Homecare office.
*TICKETS ALL SOLD*

19/11/2025

A lovely thank you card and gifts have been delivered to the office this morning from a service user and his family 🥰
‘To all the Stanley girls, Thank you so much for all the compassion you showed not only to Dad but also to us all as a family. We will miss you all, as for the past 4 years you have been part of our lives. You are truly amazing and I would like to highlight your genuine passion for this very difficult but rewarding role. We wish you all the best’.

Well done Team Stanley


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13/11/2025

We would like to thank the lovely Anne Windsor for making her brilliant Halloween bags once again this year.
She has raised a fantastic £238 for our friends at Willow Burn Hospice 💚💚💚
Thank you to everyone who bought the Halloween 🎃 bags.
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07/10/2025

We would like to share some exciting news …..
We have been listed as one of the Top 3 Homecare services in Durham. 🙌
The business analyst team were impressed by the consistent high quality service we provide in our area of business. They thoroughly evaluated our service on a rigorous 50-point inspection.

Brilliant Team Crescent 👏👏👏👏

22/09/2025

Lovely thank you from Willow Burn Hospice 💚 for Christy and Michelle for their amazing achievement.
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16/09/2025

⭐️ Outstanding Home Care Services in County Durham ⭐️

Crescent Homecare is a family run company based in Langley Park and has been delivering ‘Outstanding ’ care across County Durham for 28 years.

We provide a service that is person centred, compassionate and caring.

Our services include: Personal Care, Medication Support, Social Time, Sitting Service, Shopping and Housework.

We cover the following areas: Chester-Le-Street, Stanley, Lanchester, Esh Winning, Sacriston, Witton Gilbert, Esh Village, Langley Park, Bearpark, Ushaw Moor, Brandon and Meadowfield.

⭐️Rated Outstanding with the Care Quality Commission ⭐️

Check out our reviews on homecare.co.uk

Our most recent review from a service users daughter states ‘I cannot recommend Crescent enough to look after and care for a loved one’

If you need care and support for your loved one then why not give us a call 📞 on 0191 3731538 or drop us an email at crescenthomecare@mail.com

15/09/2025

What a lovely way to start a Monday, we have received a lovely five star review on homecare.co.uk

“Crescent provided my Dad with the most exceptional care, they cared for him for at least five years, starting with one or two visits per day up until his recent death supporting with two carers, four times a day.
Dad very much wanted to remain at home and with their support this was achieved.
Their compassion and support at the end did not go unnoticed, during the hardest week before he died they remained professional at all times, whilst ensuring Dad was treated with dignity.
The carers that visited over the years became very dear friends to Dad and to myself. I miss not seeing them on a daily basis and hearing the chorus ‘Amazing Grace’. I cannot recommend Crescent enough to look after and care for a loved one”




Well done Team Chester-Le-Street
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12/09/2025

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💚 A huge thank you to our amazing supporters at Crescent Homecare who hosted a coffee morning for Willow Burn Hospice on 5 September and raised an incredible £806.19! 🎉

The Crescent team are truly dedicated supporters who always go above and beyond to raise funds for local hospice care – and we are so grateful for everything you do 💙

From all of us at Willow Burn, thank you for the brews, the bakes and the brilliant support! ✨

05/09/2025

Raffle prize winners from our coffee morning, prizes can be collected from our office at 19 Quebec Street, Langley Park

05/09/2025

A huge thank you to everyone who came to our Willow Burn coffee morning 💚💚💚 and to everyone who donated and supported us.
We are delighted to announce that we raised a fabulous £806.19 for our local hospice.