Mark The Medic

07/12/2025

Only call 999 in a life-threatening or serious emergency that requires immediate assessment.

If your emergency is not immediately or potentially life-threatening, we aim to be with you within 2-3 hours. However, at this time of year, the wait for some people could be significantly longer.

Remember - arriving at A&E by ambulance will not mean you get seen more quickly by hospital staff.

So if you can make your own way to A&E or an urgent treatment centre, let us know so we can send the ambulance crew to someone else who really needs us.

If you are waiting for an ambulance, only call us back on 999 if the patient's condition changes.

07/12/2025

**Online Courses**We are very pleased to announce that we are now able to offer a range of online training courses.

27/11/2025

Meet Bobbi – Policing’s new AI Virtual Assistant!👋

Thames Valley Police and Hampshire & Isle of Wight Constabulary have become the first forces in the country to trial a pioneering new way to contact us.

Got a question that isn’t an emergency? Bobbi is here 24/7 to give you quick answers and point you in the right direction. 👍

Trained and tested by our experts✅
24/7 support for non-emergencies✅
Backed by digital staff when needed✅

This is a first for UK policing – making it easier than ever to get the help and advice you need.

Try Bobbi today, or find out more information, via our website!💬

27/11/2025

🍌Updated factsheet - Banana Allergy 🍌

We're excited to share our updated accredited Banana Allergy Factsheet.

Despite not being part of the food allergens, banana allergy is possible. Due to cross-reactivity with latex it could also mean you can react to avocado, kiwi or chestnuts. You might also experience oral reactions to other fruits such as peach, olive and tomato, and raw vegetables such as bell pepper and carrot.

Also in this factsheet:
👉 What is banana allergy?
👉 Symptoms of banana allergy
👉 Getting an allergy diagnosis
👉 Managing banana allergy.

🔗Find out more: https://www.anaphylaxis.org.uk/fact-sheet/banana/

27/11/2025

15/11/2025

Dr Ana Alcock joins us with life-saving advice every parent needs to know.

15/11/2025

Behind the blue lights: what really happens in an emergency

Join South Central Ambulance Service and Oxford University Hospitals at our next in-person public talk for an informative session where you’ll discover how to stay safe on the roads, what to do when blue lights appear in your mirror, how emergency crews respond at the scene, and what happens next if a patient needs to be taken to Accident and Emergency (A&E) https://ow.ly/8j5250XbgPI

09/11/2025

07/11/2025

Can you help us find the hidden defibrillators in schools in Berkshire, Buckinghamshire, Hampshire and Oxfordshire?

We know that just under 70% of schools in our region have registered at least one defibrillator with The Circuit, the national defibrillator database run by the British Heart Foundation

But that means we think there are 479 schools in our region who might have a defibrillator that is invisible to our 999 control room teams.

If someone has a cardiac arrest near a school that we know has a defibrillator, we can direct a member of the public to get it - and it could make all the difference between life and death.

Schools can check if their defib is registered quickly and easily here: https://ow.ly/Xl9T50XokCC

06/11/2025

❓What should an adrenaline auto-injector (AAI) look like? ❓
Adrenaline degrades over time and may be less effective after the expiry date, so make sure you replace your adrenaline devices on time.
Check your AAIs (Jext and EpiPen) regularly to make sure the liquid is clear and colourless. If it seems discoloured or contains particles, replace it.

Remember to sign up to your device's free expiry alert service via the manufacturer's website.

06/11/2025

👩‍⚕️Disposing for your adrenaline auto-injector 👩‍⚕️

An adrenaline auto-injector (AAI) is a medication that contains a needle and must be disposed of safely and correctly when it has been used or has expired.