South Axholme Practice

03/11/2025

We received feedback from 639 patients who had appointments with us in October.
532 patients said their experience was very good.
77 patients said it was good
11 neither good or poor
9 patients said their experience was poor and
8 thought the service was very poor.

18/10/2025

Winter Vaccine Day at Owston Ferry Surgery! 🌟

We’re thrilled to be welcoming 500 patients through our doors today for their winter vaccines! 💉❄️

If you arrive a little early — that’s absolutely fine. You don’t need to wait in your car — please come straight in, and one of our nurses will see you very quickly.

Please note that our team will be taking a well-earned break between 12:30 and 1:30pm, so the doors will be closed during that hour to give everyone a chance to eat and recharge before the afternoon session.

👉 A quick reminder: Today’s clinic is by appointment only. Unfortunately, we’re not able to offer walk-in vaccinations today.

Thank you for your cooperation and for helping us keep our community healthy this winter! 💙

28/09/2025

It’s time to get voting for your favourite scarecrow, scan the QR code if you’re visiting us this week for an appointment or to collect your prescription or you can vote by heading to www.loveepworth.co.uk (we’re no31)

We are all ready for the Epworth Business Scarecrow Competition!!

Voting starts on Sunday for the best scarecrow in the village, be sure to walk around and find your favourite.

Love Epworth

Dr L Straw will see you now!

27/09/2025

Some of our team completed the first ever South Axholme Practice Park Run this morning.
Seasoned runners like Dr Wilkinson were joined by other members of the team and their family who are currently doing couch to 5k 🏃‍♂️🏃🏃‍♀️

If you do park run and see the team in the future give us a wave 👋

26/09/2025

We are all ready for the Epworth Business Scarecrow Competition!!

Voting starts on Sunday for the best scarecrow in the village, be sure to walk around and find your favourite.

Love Epworth

Dr L Straw will see you now!

24/09/2025

The Medicines & Healthcare products Regulatory Agency confirm that taking paracetamol during pregnancy remains safe and there is no evidence it causes autism in children.

Read more in their latest update.

➡️ https://www.gov.uk/government/news/mhra-confirms-taking-paracetamol-during-pregnancy-remains-safe-and-there-is-no-evidence-it-causes-autism-in-children

20/09/2025

Some cervical screening results are now being sent through the NHS App.

📱 If your result is normal, you’ll get it securely in the app.
📩 You’ll still get a letter in the post if you don’t have the app, or if more tests are needed.

Here’s what to do: �1️⃣ Download the NHS App (iOS & Android) �2️⃣ Turn on notifications

➡️ nhs.uk/cervical-screening

If you need any help with the NHS or setting it up please call into the surgery and a member of the team will help you.

Find out about the NHS cervical screening programme, including when it's offered, how to book, what happens at your appointment, getting your results and how it can help protect you from cervical cancer.

19/09/2025

📞💙 A gentle reminder to our patients…

Our reception team is here to help you, and they are doing their very best to support everyone who calls. Today alone a team of 5 have answered over 400 calls.

Sadly, too many of those calls have included rudeness or abuse. Please remember: our receptionists are people too. They don’t make the rules, but they do work hard to make sure you get the care you need.

A little kindness and courtesy go a long way – thank you for treating our team with the respect they deserve. 🙏✨

18/09/2025

📢 Service Update
We’re currently experiencing internet issues across our buildings, which may cause some delays in answering phone calls and keeping to appointment times. Our IT team are working as quickly as possible to resolve this.

Thank you for bearing with us, and we really appreciate your patience.

17/09/2025

Does anyone recognise this dog or know the owner, thought to be from Haxey/Graizeloud/Eastloud way?

10/09/2025

📞 Patient Feedback Update 📞

We recently asked our Patient Participation Group (PPG) how they found getting through to us on the phone.

✅ The majority told us it was very easy to get through
✅ Many also said the call back function was really helpful

We’re really pleased to hear this positive feedback, and we’ll continue working hard to make sure contacting us is as simple and stress-free as possible.

Thank you to everyone who shared their thoughts with us! 💙

Over the next few weeks we will share with you feedback from the other questions we asked.