04/12/2025
Why our reception team asks questions - They’re not being nosey. They’re specially trained Care Navigators who help make sure you get the right care, first time.
A short description of your symptoms helps them direct you to the most appropriate clinician or service.
Across our local primary care network, GP practices now have a wide range of healthcare professionals, including:
🩺 Nurse practitioners
💊 Clinical pharmacists
💕 Social prescribing link workers
🩹 First contact physios
🧠 Mental health practitioners
…and more.
Because we have a team of specialists, your GP isn’t always the best or only person to help — and that’s a good thing. It means you may receive faster, more tailored support.
So next time our reception team ask you a few questions, it’s simply to guide you to the best care for your needs.
