Supportive

Supportive Our professional quality volunteer transport, domiciliary home care, training and support services are managed from our base in Ferryhill.

We are a forward thinking Registered Charity, multifaceted Health and Social Care Provider, Supportive has grown from humble beginnings to become one of the preferred partners, delivering best-in-class services for people living in the Northeast. We offer premium care and support to people of all ages in the cities, towns and villages in the County Durham area. http://www.supportive.org.uk/

Our amazing staff came together this week to raise money for children in need, and we couldn’t be more proud. 💛Every don...
14/11/2025

Our amazing staff came together this week to raise money for children in need, and we couldn’t be more proud. 💛

Every donation, every idea, and every effort made a real difference. Thank you to our team for proving once again that compassion is at the heart of everything we do.

Out and about at New College Durham!Over the last few weeks, members of our team visited Health and Social level 4 and 5...
12/11/2025

Out and about at New College Durham!

Over the last few weeks, members of our team visited Health and Social level 4 and 5 students at New College Durham to share their knowledge and experience across a range of important topics in Health and Social Care.

Jill talked all about Leadership and Management theories and how these apply in real working environments.
Rob delivered a session on Cancer and its impacts on the human body.
Katie discussed the Principles of Personal Development and why ongoing growth and reflection are so important in Health and Social Care.

It was a fantastic opportunity to connect with future professionals, share real-world experiences and hopefully inspire the next generation in Health and Social Care!

A big thank you to New College Durham for welcoming our team and giving us the opportunity to share our insights with the next generation of professionals!

🎆🔥 Happy Bonfire Night from all of us at Supportive! 🔥🎆As the skies light up tonight, we're reminding everyone- especial...
05/11/2025

🎆🔥 Happy Bonfire Night from all of us at Supportive! 🔥🎆

As the skies light up tonight, we're reminding everyone- especially our valued clients and their families- to enjoy the celebrations safely. 💛

Our dedicated carers will be out as usual, providing support and companionship, and ensuring that those we care for feel safe and comforted amidst the bangs and sparkles of the evening. 👩‍⚕️🏡

Here are a few Bonfire Night safety tips:
✔️ Keep pets and vulnerable loved ones calm and indoors
✔️ Close windows and curtains to reduce noise
✔️ Avoid setting off fireworks near homes or care visits
✔️ Enjoy organised displays where possible—it’s safer and more spectacular!

Let’s keep our communities warm, safe, and cared for tonight. 💥
Stay safe, and have a sparkling Bonfire Night! ✨

October Stars of The Month⭐️Thank you so much to everyone, as always - we couldn't do it without you all.💜
04/11/2025

October Stars of The Month⭐️

Thank you so much to everyone, as always - we couldn't do it without you all.💜

Thank you to the Durham City Freemen Charitable Trust.We are delighted to share that, through George Oliver and Rob's wo...
04/11/2025

Thank you to the Durham City Freemen Charitable Trust.

We are delighted to share that, through George Oliver and Rob's work with the Durham City Freemen Charitable Trust, we have been awarded a generous grant of £1,500. We are incredibly grateful for their continued support and belief in what we do.

This funding will support our Volunteer Department helping us continue to value, train and empower the amazing Volunteers who make our work possible.

👨🏻👴🏼 It’s Movember at Supportive! 🖤This month, we're raising awareness for men’s health- from mental wellbeing to prosta...
03/11/2025

👨🏻👴🏼 It’s Movember at Supportive! 🖤
This month, we're raising awareness for men’s health- from mental wellbeing to prostate and testicular cancer- because taking care of others starts with taking care of ourselves.

In domiciliary care, we often support men who might not always speak up about how they’re feeling. That’s why we're encouraging conversations, regular check-ins, and a reminder that it's okay to talk- no stiff upper lips here. 💬🧡

Whether you’re growing a ‘mo, donating, or simply checking in with a mate, every action helps. Let’s support the men in our lives- clients, carers, dads, brothers, friends- with compassion and care. 💪👨‍⚕️

Stay healthy. Stay strong. And if you're growing a moustache... share your pics below! 👨🏻‍🦰👇

🎃👻 Happy Halloween from all us at Supportive! 👻🎃Wishing all our wonderful clients, families, and care staff a spooky, sa...
31/10/2025

🎃👻 Happy Halloween from all us at Supportive! 👻🎃

Wishing all our wonderful clients, families, and care staff a spooky, safe, and joy-filled Halloween! 🧡🕷️

Our amazing carers are out in the community today with smiles (and maybe a few cobwebs!) delivering not just essential care- but a little festive cheer too! Whether it’s a Halloween-themed cuppa ☕, a pumpkin window decoration 🎃, or simply a warm conversation, we’re making today special in the little ways that matter most.

To all our clients: you are boo-tiful inside and out. 💜
To our care staff: you're the real superheroes- no costume needed. 🦸‍♀️🦸‍♂️

Stay safe, stay warm, and have a fang-tastic Halloween!

🎃 Had an amazing Chat & Chill on 23/10/25! 🕸️Lots of laughs, chats, prizes, and spooky tricks were shared 👻 - plus plent...
29/10/2025

🎃 Had an amazing Chat & Chill on 23/10/25! 🕸️
Lots of laughs, chats, prizes, and spooky tricks were shared 👻 - plus plenty of sweeties to go around 🍬.
Our witch hats were on point, and we even had a special visit from Wellbeing for Life 💚.
Thanks to everyone who joined in the fun - until next time! ✨

Supportive's next PPE drop off! Our PTS driver will be at the below locations. 💜Please call 07974587762 to pre book and ...
27/10/2025

Supportive's next PPE drop off! Our PTS driver will be at the below locations. 💜

Please call 07974587762 to pre book and advise the amount of PPE so we can have it ready.

Our monthly chat and chill is Thursday 23rd October at our Ferryhill office, we would love to see you! 🎃🦇🕸
21/10/2025

Our monthly chat and chill is Thursday 23rd October at our Ferryhill office, we would love to see you! 🎃🦇🕸

🌀 World Spine Day – 16 October 🌀Today shines a spotlight on spinal health and the importance of keeping our backs strong...
16/10/2025

🌀 World Spine Day – 16 October 🌀

Today shines a spotlight on spinal health and the importance of keeping our backs strong and supported — especially for carers, who often put others' needs before their own.

Whether lifting, assisting with mobility, or managing daily tasks, carers put tremendous strain on their spines. Protecting your back isn’t selfish — it’s essential.

✅ Use proper lifting techniques
✅ Take regular breaks
✅ Strengthen your core
✅ Seek support and training

Your health matters too. Look after your spine so you can continue to care safely and sustainably.

Address

Chapters House, 7A Dean & Chapter Industrial Estate
Ferryhill
DL178LH

Opening Hours

Monday 7:30am - 5:30pm
Tuesday 7:30am - 5:30pm
Wednesday 7:30am - 5:30pm
Thursday 7:30am - 5:30pm
Friday 7:30am - 5pm

Telephone

+441740658880

Website

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Our Story

We are Supportive. We a registered charity and not for profit organisation founded in 1994 support people in the County Durham and North East to live full and active lives with the freedom of choice in their own future.

Our professional quality volunteer transport, PTS, domiciliary home care, training and supportive services, are managed from our base in Ferryhill where we offer premium care and reliability to people of all ages in the cities, towns and villages in the County Durham area.

At Supportive we care. We place people at the heart of everything we do, delivering independence and support to those who need us, those who invest in us and those around us. http://www.supportive.org.uk/