Guildhall Surgery Folkestone

20/04/2026

This morning we are once again beset with serious IT failures, which are being experienced across the region, and currently we have had no option but to close out eConsult access.

If patients have urgent needs they should approach 111 a or A&E.

We hope this situation is short lived but unfortunately these IT issues are being experienced in an almost daily basis and the resolution is out of our control.

We apologise for any inconvenience experienced.

14/04/2026

Need urgent dental treatment in Kent & Medway? Here’s what to do:

📞phone your usual dentist
🦷contact any nearby practice. All now offer urgent appointments.
⏳out of hours? Phone Dentaline: 01634 382230.

Make it clear you need an urgent appointment, so you’re seen quickly. You may need to call more than one practice.

👉www.kmhealthandcare.uk/dental

14/04/2026

IMPORTANT

Unfortunately we are suffering from IT issues at this time (seemingly widespread across the South of England) and this is affecting our response times.
These issues have been reported and we hope systems will return to normal shortly but in the meantime if patients are waiting to hear from us or trying to contact us we would ask they are patient as we work through these problems.
Many thanks

17/03/2026

Meningitis Outbreak

Please see this link for up to date information about the current Kent meningitis outbreak, who is eligible for prophylactic antibiotics and the symptoms of meningitis to look out for -

The latest information and updates from NHS Kent and Medway.

17/03/2026

For the latest information in regards the meningitis outbreak from Kent and Medway ICB please follow this link

Updates and information on the meningitis outbreak in the Canterbury area.

17/03/2026

24/02/2026

Important Notice - Part-Day Closure

Due to staff training our eConsult will close at 1100 hours on Wednesday 25 February 2026 or earlier if our available appointments have been exhausted. Full facilities will be available again from 0700 hours on Thursday 26 February 2026.

Patients needing health support once we have closed will still have access to health services via their pharmacies or the walk-in centre at the Royal Victoria Hospital. Further, there is always the option of calling 111.

14/02/2026

Meet Mark 👋

Mark has been feeling under pressure at work and it is starting to affect his mood and energy. He has been keeping it to himself, but the stress is building and he is finding it harder to switch off.

Kent and Medway Talking Therapies offers free, confidential support to help men like Mark open up, manage stress and feel more in control again.

➡️ Click Men’s Support in our bio to start the conversation today.

14/02/2026

12/01/2026

Norovirus is a stomach bug that causes diarrhoea and vomiting. It can be very unpleasant, but usually goes away in about 2 days.

You can usually treat yourself at home, but the most important thing is to rest and have lots of fluids.

Visit ➡️ www.nhs.uk/norovirus