We Hear You

We Hear You WHY provide specialist counselling to adults & children affected by life-threatening conditions When you ask WHY… we hear you.

We Hear You works across Bath and North East Somerset, Somerset and Wiltshire providing emotional support to patients, families, friends and carers who have been touched by cancer or any other life threatening conditions. At We Hear you we understand that cancer and life threatening conditions can be overwhelming. It can leave you feeling numb, isolated and terrified and can seem to big to cope with. We provide a safe space where people can say the unsayable and ask the unanswerable. If you are affected or have been bereaved by cancer or another life threatening illness and would like to know more about our counselling, please contact us.

🎅🏻🎅🏻🎅🏻https://register.enthuse.com/ps/event/WHYSantasGrotto2025💙💜🩷
13/11/2025

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https://register.enthuse.com/ps/event/WHYSantasGrotto2025

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🎄✨ There’s lots of festive fun for little ones (and the young at heart!) at this year’s Christmas Lights Switch On! Fri 21 November, 3pm to 7.30pm✨🎄

🎅 Santa’s Grotto – You'll find Santa and his elves in a grotto on the ground floor of the We Hear You office, 14-15 North Parade, BA11 1AU.

Book a time slot between 4.30-7.30pm. ➡️wehearyou.org.uk/events/santa-grotto

From 3–7.30pm the Food Court by the Library will be full of merriment

🎨 Face painting - add a splash of colour and a bit of sparkle to some smiley faces

🎶 Music and dancing – get your feet tapping to some brilliant tunes and festive beats from Frome Town Band and Frome Street Bandits

✨ Light sticks from our fantastic Frome Carnival

🎡 Fairground rides – hop on for a whirl of lights and laughter

It’s the perfect warm-up before the big lights switch-on starts at 6pm, so find those hats and gloves, grab a hot chocolate, and join in the festive fun.

🎅 Ho ho ho! Some of Santa’s slots have already been snapped up, but there’s still room on the nice list at 4:00pm, 4:30p...
13/11/2025

🎅 Ho ho ho! Some of Santa’s slots have already been snapped up, but there’s still room on the nice list at 4:00pm, 4:30pm, 6:30pm, 7:00pm, and 7:30pm. Book now before they fly away like reindeer!

🎅Santa Claus is coming to town, and our Grotto spots are going fast!

Join us at the WHY Santa’s Grotto for some festive magic and meet the man himself. Children will receive a gift and a chance to share their Christmas wishes 🎁

Check out the full details and book your slot before they’re gone: https://www.wehearyou.org.uk/events/santa-grotto

All proceeds help We Hear You provide free and low-cost counselling to local families.

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13/11/2025

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An award winning book, a much loved film and a critically acclaimed play.
Clever, innovative and exciting theatre performed by a dedicated cast of local actors at The Merlin Theatre
A Monster Calls 20-22 November. Every seat sold supports the vital local charity We Hear You
Share the love and book now!

https://merlintheatre.co.uk/class/a-monster-calls/

07/11/2025
Trustees’ Week Spotlight: Dan & Demi As   comes to a close, we’re excited to introduce the newest members of WHY’s board...
07/11/2025

Trustees’ Week Spotlight: Dan & Demi

As comes to a close, we’re excited to introduce the newest members of WHY’s board - bringing fresh energy and specialist expertise to help us grow and evolve.

Dan joined WHY in September 2025, bringing strategic leadership and people-focused insight. His experience in organisational culture, HR, and team development is already helping us strengthen our internal resilience and wellbeing.

Demi also joined in September 2025 and brings legal expertise and a sharp eye for governance. Her knowledge of compliance, contracts, and ethical practice is a vital asset as we continue to deliver safe, high-quality services.

We’re thrilled to have Dan and Demi on board - and so grateful for the skills and perspectives they bring to WHY’s mission.

We’re recruiting! We’re currently looking for:

• A trustee with clinical experience in counselling or therapy
• A trustee with accountancy or financial expertise

If you’re passionate about mental health and want to make a lasting impact, we’d love to hear from you.
👉 https://www.wehearyou.org.uk/work-for-why

💬 Your feedback matters - and it’s already making a difference.We’re listening closely to what you’re telling us in our ...
06/11/2025

💬 Your feedback matters - and it’s already making a difference.

We’re listening closely to what you’re telling us in our client and stakeholder survey. Every response helps us improve the way we support people affected by cancer and life-threatening conditions - from how we deliver services to how we communicate and grow.

👉 https://forms.office.com/e/i1SGJegjmb

There’s still time to have your say - thank you for helping shape the future of WHY 💛

As   continues, we’re celebrating the brilliant minds helping WHY thrive behind the scenes.Nick joined our board in Nove...
06/11/2025

As continues, we’re celebrating the brilliant minds helping WHY thrive behind the scenes.

Nick joined our board in November 2024, bringing strategic leadership and operational insight. His experience in managing complex systems and driving innovation helps WHY stay agile and forward-thinking.

Mollie became a trustee in January 2025 and brings creativity and digital expertise. Her knowledge of online engagement and storytelling is helping us connect with more people and amplify our impact.

We’re proud to have Nick and Mollie on our board - and so grateful for the energy and expertise they bring to WHY’s mission.

We’re recruiting! We’re currently looking for:

• A trustee with clinical experience in counselling or therapy
• A trustee with accountancy or financial expertise

If you’re passionate about mental health and want to make a lasting impact, we’d love to hear from you.
👉 https://www.wehearyou.org.uk/work-for-why

🎅Santa Claus is coming to town, and our Grotto spots are going fast!Join us at the WHY Santa’s Grotto for some festive m...
05/11/2025

🎅Santa Claus is coming to town, and our Grotto spots are going fast!

Join us at the WHY Santa’s Grotto for some festive magic and meet the man himself. Children will receive a gift and a chance to share their Christmas wishes 🎁

Check out the full details and book your slot before they’re gone: https://www.wehearyou.org.uk/events/santa-grotto

All proceeds help We Hear You provide free and low-cost counselling to local families.

🎩✨ Calling all local businesses! ✨🎩We’re rolling out the red carpet for our most glamorous night of the year, and you’re...
05/11/2025

🎩✨ Calling all local businesses! ✨🎩

We’re rolling out the red carpet for our most glamorous night of the year, and you’re invited to be part of it!

We Hear You Presents: The Black, White & Silver Ball
📅 Saturday 6th December 2025
📍 Elmhay Park, Orchardleigh Estate, Frome

We’re looking for brilliant local businesses to sponsor tables at this sparkling event. For just £100, you’ll get:
✔️ Your logo on a table
✔️ A shout-out in our event programme
✔️ Social media love to our 6,000+ followers!
🎟️ & info: https://www.wehearyou.org.uk/events/black-white-and-silver-ball

Can’t sponsor? A raffle prize or auction item would be amazing too 💜 Every bit of support helps us provide over 5,000 counselling sessions a year to people affected by cancer and life-threatening conditions.

📧 Interested? Drop Robbie a line at robbie.newton@wehearyou.org.uk or call 01373 455255.

Let’s make this a night to remember – together! 🖤🤍✨

Trustees’ Week Spotlight: Darren & Laura Today we’re celebrating two of our fantastic trustees who bring energy, experti...
05/11/2025

Trustees’ Week Spotlight: Darren & Laura

Today we’re celebrating two of our fantastic trustees who bring energy, expertise, and a deep commitment to WHY’s mission.

Darren joined our board in January 2023. His insight into fundraising and strategic communications helps us reach more people and share our story with impact.

Laura became a trustee in November 2024. Her understanding of community engagement and donor relationships is helping us grow sustainably and connect with supporters across the region.

We’re so grateful for the passion and perspective Darren and Laura bring to WHY - and for every trustee who helps us deliver life-changing support to people affected by cancer and life-threatening conditions.

We’re recruiting! We’re currently looking for:

• A trustee with clinical experience in counselling or therapy
• A trustee with accountancy or financial expertise

If you’re passionate about mental health and want to make a lasting impact, we’d love to hear from you.
👉 https://www.wehearyou.org.uk/work-for-why

Get your Santa hats ready! The WHY Santa Dash is back!Join us for a fun, festive run filled with laughter, cheer, and a ...
04/11/2025

Get your Santa hats ready! The WHY Santa Dash is back!

Join us for a fun, festive run filled with laughter, cheer, and a sprinkle of Christmas magic. It’s the perfect way to kick off the holidays and raise funds for We Hear You’s free and low-cost counselling services.

Find out more and register here: https://www.wehearyou.org.uk/events/santa-dash

Whether you run, walk, or jog the distance you’ll be making a big difference! 💜

Address

14-15 North Parade
Frome
BA111AU

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441373455255

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