04/03/2026
It’s 10.50am, which means it’s morning brief time here at Garston Vets!
(Also known as our team huddles 🐾)
Every morning, our departments across the practice come together for a quick, structured check‑in to make sure the day runs smoothly and everyone feels supported. Here’s what happens at our Frome surgery:
•Team introductions
Each team member shares who they are, what role they’re on that day, what time they finish, and any important information the rest of the team needs to know.
•Team Coordinator update
Covers sickness and how gaps have been filled, today’s ops list, any extras, emergencies coming in.
•Hospital team overview
A brief run‑through of current inpatients, potential admissions, today’s procedures, and who is responsible for each one, plus any other key clinical updates.
•Lead nurse/vet & nurse manager update
Important notices such as building works, urgent updates, and any essential emails or communications the team should be aware of.
•Consult nurse update
Updates from our appointments list, along with anything helpful for client conversations.
•Telephone Team / Client Care update
Highlights from the phones and front desk, call volume, any client issues to be aware of, prescription requests, booking pressures, and anything the clinical team may need to prepare for.
•Admin Team update
A quick overview of any important administrative updates, upcoming deadlines, system changes, or tasks the wider team needs to be aware of.
We know lots of businesses hold team huddles and we’d love to hear from you!
What industry do you work in, and what do you discuss during your team huddles? 👇
