23/05/2023
Review from Tracy G (Daughter of Resident) published on 19 May 2023
Submitted via Website • Report
Overall Experience
Overall Experience5 out of 5
What a lovely review on carehome.co.uk from one of the relatives.
My mother moved into Clarence Court beginning of March. To say it was a daunting task is an understatement! In reality, it couldn’t have been further from the truth. Starting with lovely receptionists greeting you with a very warm welcome to knowledgeable administration staff helping with paperwork and essentials if required. The care is why my mother is there. All staff, nursing and carers have been professional, friendly, caring and kind to her. The most important element in my world. If they feel anything has changed with her, they are on it. I feel my mother has settled in well and she’s coming on. She is even eating way better as she is enjoying the food. Activities staff are very good with residents too. Everybody keeps it all in good working order from laundry to chefs and domestics and maintenance staff. It was already presentable but they have started to redecorate. Management is always around somewhere if you need them.
Clarence Court get their wings!
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