NHS Old Parsonage Surgery

24/11/2025

24/11/2025

Think you need urgent dental care? Urgent dental appointments are now available.

Find out how to get the help you need. Go to nhs.uk/urgentdentalcare

07/11/2025

Have you lost anything or think you may have left something with us by accident? We have accumulated a few personal items that we would love to reunite with their owners.

• 1 silver insulated water bottle
• 1 Ladies’ black lightweight jacket
• 1 pair of reading glasses with metal pink frame
If no one claims these items within 4 weeks then they will be disposed of. Please ask at Reception.

07/11/2025

MEET THE TEAM

Sally Morrison-Booth, Reception

After working for 20 years in investment banking in Paris and London, I left to raise my wonderful family and it also allowed us to bring into the fold our gorgeous dogs and cats. Now that my twins have left for university, I am delighted to have the opportunity to learn something new again by joining the fantastic team here at the Old Parsonage, and I always enjoy speaking with our lovely patients.

I’m a keen skier, love exploring new countries, going on long dog walks and this year I did a 12,000ft skydive to raise money for SE Dog Rescue – thankfully the parachute worked! I really look forward to meeting more of you as the time goes on.

13/10/2023

Job Title: GP Receptionist/Care Navigator
Accountable to: Practice Manager

Job Summary
•To be responsible for undertaking a wide range of general receptionist duties and the provision of administrative support.
•Offer general assistance to the Practice team and project a positive and friendly image to Patients and other visitors, either in person or via the telephone.
•Receive, assist, and direct Patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Primary Responsibilities
The following are the core responsibilities. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
Processing prescription requests
Process appointment requests from patients
Manage all patient inquiries in an effective manner
Input data into the patient’s healthcare records as necessary
Code data on EMIS Web clinical system
Support all staff with general administrative tasks as requested.
Maintain a clean, tidy, effective working area at all times
Have a working knowledge of the telephone system.
Act as chaperone when required
Covering duties during staff absence
Opening up/locking up the practice premises maintaining security
Maintaining and monitoring the practice appointments system
Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies

This list is not exhaustive, and the post holder may be asked to complete any other duties as required.

For more information call Amanda 01580 211241
Apply via NHS Jobs or send your CV to amanda.trimmer@nhs.net

02/06/2023

Need help engaging your family in a healthy lifestyle? Recipes like these are a great place to start. Sign up to our 8-week Healthy Steps emails for easy tips, budget friendly recipes, Disney games, family challenges and much more. www.healthysteps.uk

02/06/2023

It’s the Goudhurst village fete on the 10th of June !! If you would like to make a donation for the PPG stall please bring it to the surgery by the 9th. Examples of donations; cakes, plants, jams, chutneys etc… Thank you

26/05/2023

We will be closed on Monday 29th May due to the bank holiday.

26/05/2023

16/05/2023

Make the first move for your mental health

No matter how much you do, physical activity can make a big difference to how you feel – boosting our mood and helping to reduce symptoms of anxiety and stress.

Now is the perfect time to get active and make the first move for your mental health. Check out the couch to 5k app or the active 10 app to get started! https://www.nhs.uk/every-mind-matters/

05/05/2023

Reminder that we will be closed on Monday, but we are open as normal on Tuesday.