14/12/2025
Thank You for Your Incredible Feedback — You Help Shape YCT
Over the past year, young people, parents and carers have shared thoughtful and heartfelt feedback about their experiences with YCT. We’ve read every single comment — from words of encouragement, to honest reflections, to suggestions that help us grow.
Here’s what you told us:
YCT makes a difference.
Many of you shared that counselling helped you feel more positive, more understood, and better able to cope. Some said the support prevented things from getting worse, helped you find confidence, or even changed the direction of your wellbeing. These words mean so much to us.
You feel heard and supported.
Young people told us they trusted their counsellor, felt safe in the sessions, and appreciated having someone who listened without judgement. Parents shared how much progress they saw at home — and how grateful they were for the space YCT offered their child.
Our counsellors made an impact.
Thank you for the beautiful messages about our team — Your stories of care, reassurance and kindness truly highlight the dedication of the whole YCT family.
We’re always learning.
You also shared great ideas:
• more sessions,
• longer sessions,
• more in-person options,
• even quieter spaces or earlier support.
We hear you — and your feedback helps us shape the future of YCT services.
And finally… endless thank-yous.
From simple “thank you” messages to heartfelt reflections on the support you received, your words remind us why this work matters.
To everyone who shared their experience — thank you.
Your voices guide our growth.
Your honesty strengthens our services.
Your stories inspire us every day.
Together, we’ll continue ensuring that every young person has somewhere safe to turn when they need support.
