Wealden Ridge Medical Partnership

10/03/2026

IMPORTANT Tuesday 10th March

We have an IT outage at our Newick site, please bear with us while our IT provider works on a solution.

26/02/2026

IMPORTANT

Our online triage system is experiencing some technical issues. To maintain patient safety whilst our technical team continues to investigate the issues, we have suspended access to our online triage tool.

Patients who require an urgent same day assessment or appointment are asked to call the practice and speak to a member of our reception team.

We apologise for any inconvenience and appreciate your continued understanding.

13/01/2026

HEATHFIELD DISPENSARY

Due to staff sickness, the dispensary is working under additional pressure at the present time.

We ask that patients allow 5 working days before collecting their medication.

If patients are in a position to allow a longer period before collecting their medication, that would be appreciated.

Thank you for your support and co-operation, we apologise for any inconvenience.

16/12/2025

08/12/2025

Monday 8th December

Due to staff sickness, our Chailey site will be closed today.

We apologise for any inconvenience.

03/12/2025

With effect from 4th December 2025, you’ll be able to get a same-day GP medical assessment using the NHS App.
It's a quicker way to share your symptoms and get an appointment on the same-day with your GP.
You can use the service Monday to Friday between 8am to 6pm.

Don’t have the NHS App yet? Download it here: https://www.nhs.uk/nhs-app/
If you cannot access the NHS App, you can still get an assessment by calling the practice or using our website.

1. Open the NHS app
2. Open ‘Get a same-day GP medical assessment’
3. Follow the instructions and fill out the form.
4. Get contacted with next steps.

02/10/2025

Staff Training - Thursday 2nd October

Wealden Ridge Medical Partnership (including the Heathfield Dispensary) will be closed for staff training between 12.30 – 18.30 on Thursday 2nd October. For medical attention during this time please call 01323 402710.

For non-urgent assistance with medication or minor illness, please contact your local pharmacist.

Please do not contact 111 between these hours.

Thank you for your co-operation.

29/09/2025

IMPORTANT-Monday 29th September

We are currently experiencing a network outage at our Heathfield and Firs sites, please bear with us while IT get those sites back up and running.

The phone queue may take longer than usual as we’ll only have our Newick and Chailey receoptionists able to answer during this time.

We apologise for the inconvenience.

26/09/2025

Friday 26th September

Due to staff shortages, we have to close the Firs Surgery this afternoon. We apologise for any inconvenience.

11/09/2025

MONDAY 15th SEPTEMBER

Please be aware that due to staff shortages, the Firs surgery will be Closed on Monday 15th September.
Normal hours to resume on Tuesday 16th.

Apologies for any inconvenience.

18/08/2025

Monday 18th August

Due to staff shortages, we unfortunately have to close the Dispensary at 5pm today.

We apologise for any inconvenience.

11/08/2025

Dispensary Closure 4.30pm Monday 11th August

We apologise but due to staff shortages, we have had to make the decision to close the Dispensary at 4.30pm today, 11th August.

We are sorry for any inconvenience, normal service will resume tomorrow.