The Heron Medical Practice comprises a dedicated and dynamic team of healthcare professionals committed to providing exceptional care to patients across our three surgeries: St. For general admin queries please email: kmicb.admin-stannes@nhs.net
You can now easily check when your test results are available through the NHS App.
Need help getting started?
Our dedicated team can assist you with setting up your NHS App account. Please contact reception to book an appointment with our NHS App Ambassador, who will guide you through the setup process.
07/11/2025
Walk & Talk Club – New Route Announcement!
Next Walk: Thursday, 13th November
Time: 1:00 PM (13:00)
Route: Hampton → Tankerton
Join us for our next Walk & Talk as we enjoy a refreshing coastal route from Hampton to Tankerton.
All are welcome — bring a friend, comfortable shoes, and a smile! 🌤️
07/11/2025
The Herne Bay Ophthalmology Clinic sees around 160 patients per week which adds up to tens of thousands of patients over the last 11 years across all of our services.
📍All of our services are based in the Beltinge and Reculver Surgery.
Services Provided:
Cataract Surgery - a very successful same day surgery service❗️
General Ophthalmology Clinics (Week days)
WAMD (Wet Age Related Macular Degeneration)
Minor-Ops/ Major-Ops
07/11/2025
📣 KCC’s SEND Information Hub: Canterbury District Roadshow
Date: Tuesday, 9th December
Time: 9:30 – 11:30 am
Location: Whitstable Family Hub
Join the Kent County Council SEND Information Hub for an informative session dedicated to supporting children and young people with special educational needs and disabilities (SEND).
Come along to meet local professionals, ask questions, and find out about the range of support and services available in your area.
06/11/2025
Join us this Friday 7th November! From 9:00 am, come and see us at Age UK Herne Bay, Reculver Road.
We look forward to seeing as many of you as possible!
Herne Bay PCN The Park Surgery
05/11/2025
Our next meeting is scheduled for Monday 1st December at The Pier Ceylon, our new venue 😁
Everyone is welcome to join us to connect, share your journey, and find support.
These groups are fantastic, with many people attending each month to find comfort and support among others who understand their journey.
Everyone is welcome to join our Patient Group — a space where your voice helps shape the future of our services.
There’s no regular time commitment, and you can take part from the comfort of your own home. Whether you respond to a one-off message or prefer to stay in regular contact, your input makes a real difference.
We hope you enjoy the newsletter and as always, if you have suggestions or stories to share, we’d love to hear from you. kmicb.pmheron@nhs.net
05/11/2025
In collaboration with Head In The Game The Park Surgery and Herne Bay PCN, we’re proud to share all the fantastic projects and opportunities available across Herne Bay and Swalecliffe — bringing our community together through support, wellbeing, and connection.
04/11/2025
In England, 43% of adults aged 18 to 65 do not have adequate literacy skills to routinely understand health information.
Additionally, the majority of adults in England read at a level equivalent to an 11- to 14-year-old.
It is the duty of health information producers to be ‘health-literacy’ friendly in all they do. It is a crucial element of tackling health inequality and misinformation.
To improve health outcomes and ensure early diagnosis and treatment, it is essential that information is clear, simple, and easy to read. Research shows a strong link between low literacy levels and poorer health outcomes, highlighting the importance of making health materials more accessible for all patients.
03/11/2025
Boxes of love are on the move! 🎁
Millie’s showing just how simple it is to make a difference — one Love in a Box at a time
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Hi everyone, during the last two years there has been a lot of development at the practice. In April 2018 St Anne’s Surgery and Beltinge & Reculver Surgery merged with William Street and Hersden Surgery to become the Heron Medical Practice.
The Practice has changed beyond recognition across the clinical teams and non-clinical teams. We have employed lots of different allied health professionals including advanced nurse practitioners who can prescribe and refer like a GP, we have paramedics who can visit you at home, we have pharmacists who can ensure that you are on the most effective medication regimes for you.
We have developed a brand new nursing team who each have their own specialities as well as all of them doing the general nursing duties; these specialities include Diabetes care, respiratory care, mental health and dementia care, warfarin management and women’s health with lots more service in development.
We have a clinical team that meets weekly to discuss patients that require a bit more specialist care than normal with a multidisciplinary team of GPs, Nurses, Social Care and Voluntary Services.
We run a rapid home visiting scheme whereby we ensure that all requests that have been triaged as urgent are seen within 2 hours of the call coming in.
We have a team of clinicians who prepare anticipatory care plans for patients who are in care homes to avoid inappropriate hospital admissions.
At our surgeries you can see a counsellor, a physiotherapist, you can have acupuncture or cryotherapy.
Our receptionists are developing their skills to enable them to signpost patients to the most appropriate clinician.
Our non-clinical teams are redesigning our admin processes to make them more efficient by taking the best of both worlds and experiences to develop the best way to do a task and at the same time we are developing them to become the leaders of the future, we have 1 staff member currently doing the level 7 Practice Managers course and others doing leadership training.
It is our vision to develop our practice by working together with you and our staff to be the best we can be for our patients and for our very hardworking team.