Hertford County Hospital

05/12/2025

Need healthcare and not sure where to go? Please think NHS 111 first or visit one of our Urgent Treatment Centres (UTC)

Open until 10pm every day, our UTCs at both Lister and New QEII Hospital can treat:
🤕 Minor injury or illness
🩹 A bite, sting, cut, or bruise
🌡️ A burn or scald
👃 Objects in ears or noses
🦴 Suspected fractures or broken bones

📍 Lister UTC: https://www.enherts-tr.nhs.uk/services/urgent-treatment-centre-lister-hospital/
📍 New QEII UTC: https://www.enherts-tr.nhs.uk/services/urgent-treatment-centre/

NHS 111: https://111.nhs.uk/

02/12/2025

💙

This week is Grief Awareness Week, and a chance to recognise how any type of loss can affect our wellbeing.

There’s no right or wrong way to feel — grief affects everyone differently.

If you're finding things difficult, there’s support that can help.

➡️ https://www.nhs.uk/mental-health/feelings-symptoms-behaviours/feelings-and-symptoms/grief-bereavement-loss/

02/12/2025

We're really pleased to congratulate Chirag Lakhani, Superintendent radiotherapy radiographer and the head and neck cancer multidisciplinary team at Mount Vernon Cancer Centre for being awarded the British Institute of Radiology/Bayer 'Make it better' service award.

The team at Mount Vernon Cancer centre has been recognised for their innovative work based on implementing a 17-day pathway for patients being treated for head and neck cancer with radical radiotherapy, when radiotherapy is used to try to cure the cancer as opposed to treating symptoms. This is a key metric linked to improved patient outcomes.

Congratulations Chirag and the cancer centre team - thank you for all your hard work, making a difference to patients being treated for cancer and reducing delays.

01/12/2025

We're so excited to share with you that the trust has been named Gold Winner for Best Community Impact and Highly Commended in Volunteering Excellence at the 2025 Impact Awards.

This recognition highlights the incredible dedication of our staff and volunteers, who go above and beyond to support patients, families, and our community. 💗

Thank you to everyone who makes a difference every day, together, we’re showing what accountability, compassion, and positive impact look like in action.

25/11/2025

At the NHS, we want to make sure patients have a good experience of care. Getting feedback from patients helps us improve and give patients what they need.

If you were treated for cancer during April, May, June 2025, you may be invited to take part in the National Cancer Patient Experience Survey. If you are invited, you will get a letter with more information.

Please have your say 📢 Your answers will help the NHS make cancer care better.

For more information on the survey, please visit www.ncpes.co.uk

20/11/2025

The trust livestreamed this month’s public board meeting on Wednesday 19 November. If you would like to watch back the board livestream recording it, is available via YouTube https://www.youtube.com/live/W7q4xJQPNW4

You can find out more about the trust Board, including Board members, meeting dates, agendas and papers on our website https://www.enherts-tr.nhs.uk/about/board/

15/11/2025

During industrial action, our emergency department (ED) will be prioritising patients that need urgent care

To reduce wait times, please:

Contact NHS 111 first https://111.nhs.uk ☎️

Visit your GP or pharmacy with less serious injuries

Only attend ED in an emergency 🏥

Thank you for your cooperation and understanding during this time

More information can be found here

There are a number of planned days of industrial action which are very likely to have an impact on the services provided by East and North Hertfordshire NHS trust at our hospitals

14/11/2025

Today is World Diabetes Day 🌍

This year’s theme is Diabetes in the Workplace, shining a light on the importance of understanding and supporting people living with diabetes in every part of life, including at work.

On behalf of our Children’s Diabetes Team, we also want to share Lyla’s story, recently featured in the national press. Her tragic passing is a powerful reminder of the urgent need for greater awareness and understanding of Type 1 diabetes.

👉 Learn more about World Diabetes Day here: https://worlddiabetesday.org/
👉 Read Lyla’s story here: https://breakthrought1d.org.uk/news/tragic-death-highlights-urgent-need-for-greater-understanding-of-type-1-diabetes/

Together, we can raise awareness, improve understanding, and support those living with diabetes💙

14/11/2025

The resident doctors industrial action began today 🚨

It’s important to still seek medical help if you, or someone you care about, needs it during industrial action.

Please continue to use 999 and our emergency department for life or limb-threatening illnesses or injury. You can also use NHS 111 online and community services, like GPs and pharmacies, which will be open as usual for help and advice 💻 💊

Thank you for your patience and support.

More information can be found here 👉

There are a number of planned days of industrial action which are very likely to have an impact on the services provided by East and North Hertfordshire NHS trust at our hospitals

13/11/2025

Upcoming industrial action 🚨

Please be aware of planned industrial action from 14-19 November 📅

Appointments and operations are going ahead as planned - please attend at your scheduled time. unless we contact you.

More info at

There are a number of planned days of industrial action which are very likely to have an impact on the services provided by East and North Hertfordshire NHS trust at our hospitals

12/11/2025

Industrial action is taking place from Friday 🚨

Please contact NHS 111 for care advice or visit your local pharmacy first for minor conditions ☎️

More information is available here:

There are a number of planned days of industrial action which are very likely to have an impact on the services provided by East and North Hertfordshire NHS trust at our hospitals

11/11/2025

From Friday until Wednesday 19 November, resident doctors will be taking industrial action 🚨

If you have a loved one in hospital, please read our top tips to help them get home as soon as they're better and consider collecting them from hospital if you can:

There are a number of planned days of industrial action which are very likely to have an impact on the services provided by East and North Hertfordshire NHS trust at our hospitals