Tower House Surgery

13/11/2025

Doctors’ Strike tomorrow (Friday 14th November)

Please see the information below from the local hospitals. As in previous strikes, we do not have any Resident doctors (aka Junior doctors) at Tower House Surgery, so our clinics are unaffected. The emergency departments and outpatients may be affected.

https://www.facebook.com/photo.php?fbid=1417561263703531&set=a.478399294286404&type=3

Resident doctor industrial action at the Trust from 7am on Friday 14 November until 7am on Wednesday 19 November.

All emergency and essential services in our hospitals, community sites and in people’s homes will continue to operate.

However, some routine and non-urgent appointments and procedures are being rescheduled to help us safely manage the impact of industrial action. Anyone with a rescheduled appointment will be rebooked as soon as possible.

If you have not heard from us by the day of your appointment, please come to your procedure or appointment as planned.

More information about the industrial action can be found on the Trust website
➡ www.buckshealthcare.nhs.uk/blog/2025/11/12/industrial-action-by-resident-doctors-at-buckinghamshire-healthcare-nhs-trust/

05/11/2025

Traffic in Wycombe seems particularly bad this morning and there are also roadworks on the West Wycombe Road. Some of our staff are currently stuck in the traffic jams.

Please allow extra time to get to your appointment, walk instead of driving if possible, and please bear with our team if there are delays when you arrive. Telephone appointments are available for some medical problems.

01/11/2025

💉 Covid vaccinations:
if you are an eligible patient who missed our recent vaccination clinics, or you weren’t sure but now want a vaccine: free walk-in clinics are happening THIS WEEK at Wycombe Hospital, Amersham Hospital and Stoke Mandeville. Details of the Wycombe & Amersham ones below; full details and booking (if you wish) on the list in comments.

💉 Get vaccinated now, be protected this winter. 💉

29/10/2025

🌟 Important Update: We’re Changing How You Book Appointments

Go Live Date: 4th November 2025

From 4th November 2025, we’ll be introducing a new and improved system for contacting the surgery and booking appointments. This change will make the process fairer and more efficient for all our patients, ensuring we can respond to your needs more quickly.

🩺 What’s Changing
From this date, all medical and administrative requests will need to be submitted via our ACCURX online form, available on our website.

A clinician will review each request and prioritise it according to its urgency and clinical need.

If you are unable to complete the form online, our Reception Team will be happy to assist you — either over the phone or in person at the surgery. The same form will be completed regardless of how you contact us, to ensure equal access for all patients.

💡 Why We’re Making This Change
Many GP practices across the country have already introduced this system, reporting a number of benefits:

⏰ No more waiting in long phone queues at 8am

⚖️ A fairer system where every request is reviewed by a clinician

⚡ Faster responses and improved access to the right care

📱 What You Can Do to Prepare
We recommend that patients download the NHS App on their smartphone, tablet, laptop, or desktop computer in readiness for this change.
We kindly ask for your patience and understanding during the initial stages of implementation, as there may be some teething problems while we settle into the new system.

🏥 Why This Change Is Needed
These updates also ensure that we comply with the new NHS General Medical Services (GMS) contract, which will require all GP surgeries to provide online contact options for patients during core hours (08:00–18:30, Monday to Friday, excluding bank holidays and staff training afternoons) from Autumn 2025.

Thank you for your continued support as we make this important improvement to our services.

28/10/2025

UPDATE

Unfortunately, our website is still down.
Our Support team are still working on a fix. We are sorry for the delay.
If you need to request a Prescription you can still do this via the NHS app. Alternatively, please pop a paper request into us at reception.

24/10/2025

NOTICE!
Unfortunately, our website is currently down due to server issues beyond our control.
We apologise for the inconvenience caused. If you require assistance with anything today, please call reception.

Many thanks

30/09/2025

To all our patients:

In the news this week, there is a lot of reporting about changes to GP systems across the country. These will affect Tower House Surgery, but not as much as you might think.

We already encourage our patients to use our website to contact us for non-urgent matters, whether it be for a routine GP appointment, an annual check, a vaccination, or a sick note. By using our website, you avoid having to wait on the phone, and you can already use it in the morning before we open, or in the evening after we close.

The change from October 1st is that the government are asking us to send a response the same day, even if all 10,000 of you decide to message us at 6.29pm, one minute before closing!

Now, common sense will tell you that we can’t possibly deal with 10,000 messages in one minute! Also, we don’t expect even the hardest working doctors to stay up all night answering the non-urgent queries…

So, please continue to telephone for all urgent matters (and for people without internet access), and please be realistic about what we can achieve. A call early in the day gives us the best chance of planning your care before we are fully booked; a web message that mentions which days/times you are available helps us to offer a future appointment that you can get to.

Unfortunately the government plans and announcements do not include any real increase in funding or staff, but please be assured we are doing our best within the resources we have.

23/09/2025

The Medicines & Healthcare products Regulatory Agency confirm that taking paracetamol during pregnancy remains safe and there is no evidence it causes autism in children.

Read more in their latest update.

➡️ https://www.gov.uk/government/news/mhra-confirms-taking-paracetamol-during-pregnancy-remains-safe-and-there-is-no-evidence-it-causes-autism-in-children

23/09/2025

Are you struggling with your sight or hearing? Come to this information day this Friday in Marlow:

https://www.facebook.com/share/p/1ACK3jTFVR/?mibextid=wwXIfr

On Friday 26th September, from 09:30am to 2pm, BucksVision Sight Loss Charity will once again be hosting an ‘Equipment and Information Day’ for those struggling with any kind of Sight Loss and/or Hearing Loss.' It will take place at Marlow Liston Hall, in Chapel Street and entry is free. There will be a host of stalls whereby you can both try out and learn about all the help and support that is available. We very much look forward to meeting you.

17/09/2025

Could you volunteer a few hours a month this winter?

https://www.facebook.com/share/p/1AYwCVn24u/?mibextid=wwXIfr

The Winter Night Shelter is BACK! And we need YOU.

From 5 January to 31 March 2026, seven church venues will once again welcome our guests during the coldest months of the year, and we can’t do it without your support.

Your role is vital – whether it’s preparing delicious home cooked meals, setting up beds, making our guests feel welcome, or helping with logistics.

Your warmth and commitment will bring stability and kindness to people experiencing homelessness in our community.

Training begins in mid-October so sign up now: https://wyhoc.org.uk/volunteer/night-shelter

New volunteers and returning volunteers are welcome.

We can’t wait to have you on board for a winter season of compassion, community, and change while our team work to find our guests homes for good.