Bancroft Medical Centre

Bancroft Medical Centre This page created by Bancroft Medical Centre (Courtenay House Surgery & Orford Lodge Surgery) for current and prospective patients.

Bancroft Medical Centre
Orford Lodge & Courtenay House

Surgery Extended Hours

Pre booked appointments available on:
• Tuesdays 07.00 – 08.00 Rotating GP
• Wednesday 18.00 – 19.00 Clinical Practitioner
• Last Saturday of every month – Rotating GP

These appointments can be for pre-booked appointments or urgent appointments. There will be no telephone service available during extended hours.

20/01/2026
12/01/2026

Good news – our website is back online! ✅

Our Bancroft Medical Centre website is now fully up and running. Thank you for your patience while we resolved the temporary issue.

You can continue to access information, book appointments, and submit Rapid Health requests as usual:
👉 https://bancroft-consult.uk.rapidhealth.co.uk

We appreciate your understanding and look forward to continuing to provide you with the best possible service.

12/01/2026

🚨 Website Temporarily Unavailable 🚨

Our Bancroft Medical Centre website is currently down. We’re aware of the issue and are working to fix it as quickly as possible.

If you need to contact the surgery in the meantime, please submit a Rapid Health request using the link below:
👉 https://bancroft-consult.uk.rapidhealth.co.uk

Thank you for your patience and understanding while we resolve this.

🏥Local NHS services are under significant pressure this winter due to rising flu, COVID, RSV and sickness bug cases. 📈Fl...
17/12/2025

🏥Local NHS services are under significant pressure this winter due to rising flu, COVID, RSV and sickness bug cases.

📈Flu levels are expected to peak just before Christmas, with hospital demand already much higher than last year.

👉Help protect yourself and the NHS:

✔Make sure you’re up to date with flu, COVID and RSV vaccinations

✔Stay home if you’re unwell, rest, hydrate and practice good hand hygiene

✔Use your community pharmacist for minor illnesses like sore throats and earaches

✔Use the NHS App and NHS 111 for advice and support

✔Only attend A&E for serious or life-threatening emergencies

NHS staff will be working throughout Christmas and New Year. Getting the right care early helps keep services available for those who need them most.

For winter health advice:

Information on how to keep well this winter

11/12/2025
🚭 It’s Stoptober!Thinking about quitting smoking? There’s no better time than now. 💙Stoptober is a nationwide campaign t...
29/09/2025

🚭 It’s Stoptober!

Thinking about quitting smoking? There’s no better time than now. 💙
Stoptober is a nationwide campaign that helps thousands of people each year to stop smoking and start living healthier, longer lives.

✨ Did you know? If you can go 28 days smoke-free, you’re 5 times more likely to quit for good!

✅ Free tools and support are available, including the NHS Quit Smoking app, daily encouragement, and expert advice.

Every cigarette you don’t smoke is a positive step towards better health, more energy, and extra money in your pocket. 💰💪

👉 Join the movement this Stoptober and take the first step today: https://www.nhs.uk/better-health/quit-smoking/

We’re here to support you every step of the way. 💙

🩺 Bancroft Medical Centre invites you to our Patient Participation Group (PPG) Meeting📅 Wednesday 8th October🕔 5:00 – 6:...
29/09/2025

🩺 Bancroft Medical Centre invites you to our Patient Participation Group (PPG) Meeting

📅 Wednesday 8th October
🕔 5:00 – 6:00 pm
📍 Courtenay House Surgery

✨ Join us as we:

Share updates on recent changes to our management structure

Talk about our role as a research practice

Review your feedback on the new triage model

Open the floor for any other business

💬 This is your chance to have your say and ensure patients continue to have a strong voice in shaping general practice.
Whether this is your first meeting or you’ve attended before, you are very welcome!

✅ How to confirm your place:

Book online via Eventbrite: https://www.eventbrite.co.uk/e/bancroft-medical-centre-patient-event-tickets-1669408278099

Or speak to our reception team

16/09/2025

‼️STAFF TRAINING CLOSURE‼️

We are closed today (Tuesday 16th September 2025) between 13:30 and 17:30.

If you require non-urgent medical advice during these hours, please contact 111.

For urgent or life-threatening medical attention or advice, please contact 999.

Address

Hitchin
SG51LH

Opening Hours

Monday 8am - 6:30pm
Tuesday 8am - 6:30pm
Wednesday 8am - 6:30pm
Thursday 8am - 6:30pm
Friday 8am - 6:30pm

Telephone

+441462654040

Alerts

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